Business Office Manager

Job Description

Job Description

We are seeking an experienced Business Office Manager for our Long Term Care site in Philadelphia, PA.

Job Requirements for the Business Office Manager:

• Knowledge of the state's Medicaid application processes and procedures required
• Strong knowledge of all Medicare and Medicaid products as well as third party insurances with knowledge of reimbursement system, allowable services and documentation required
• One to two years’ experience in business office setting is preferred in the long-term care or healthcare industry.
• Pointe Click Care and RFMS experience a plus.
• Good interpersonal skills needed to effectively work with residents, families and outside agencies.
• Must be organized with attention to detail
• Must prioritize appropriately and meet deadlines

Job Responsibilities for the Business Office Manager:

• High comfort level to meet with residents/families to discuss and explain financial obligations
• Completes and submits Medicaid applications accurately and timely
• Consistent tracking and follow through on all Medicaid Pending cases including constant communication with CAO and as well as involved families and residents until final approval is received
• Communicates to Administrator and Corporate Office updates on MA Pending cases, specifically those with identified barriers to approval, on a regular basis
• Maintains resident financial files; prepares documents for timely submission of MA re- determinations/renewals
• Maintains and reconciles resident trust accounts; distributes residents funds
• Maintains facility petty cash accounts; submits accurate reports to Corporate on timely basis
• Prepares and delivers bank deposits.
• Performs all aspects of private pay collections including, but not limited to, sending collection letters, making phone calls, review of unpaid accounts, and appropriate follow-up with all questions related to private pay billing statements.
• Performs and coordinates collection efforts with Nursing Home Administrator and Corporate Billing Office
• Maintains records required by licensing agencies
• Verification of Medicare and insurance benefits
• Maintains and submits accurate census information as required
• Records cash receipts in the proper company or resident account.
• Maintains systems for recording and processing accounts payable
• Accumulates records (PO’s, Invoices, etc.) from the department managers and accomplishes the month-end closing, reporting all necessary information for the Corporate Office.
• Maintains accurate records of payer sources, addresses, telephone numbers, etc.; explains bills to residents as necessary and maintains appropriate back-up records.
• Participates in Triple Check process for facility with Corporate Billing Department
• Maintains confidentiality of all information.
• Maintains effective communication with residents, families, facility staff and Corporate Billing/Accounts Receivable and Accounts Payable Departments
• Performs other duties as assigned

Qualifications for the Business Office Manager:

• Experience in long term care and as a Business Office Manager preferred.
• Possess excellent organizational and communication skills.

We look forward to reviewing your resume Business Office Manager position!! EOE