Solutions Engineer

Description

Why Komodor?

Komodor is on a mission to redefine how engineering teams detect, investigate and remediate cloud native deployments at scale by creating the industry's first agentic AI SRE platform.

Kubernetes promises agility, elasticity, reliability and high availability, but it also introduces complexity, high operational overhead, and cost overruns due to over provisioning of workloads. Traditional observability only surfaces the "what" - Komodor goes further by delivering the "why", "where" and the "how"; providing a full platform to detect, investigate and remediate while optimizing workloads.


By combining our deep Kubernetes expertise with our AI-driven root cause analysis engine, Klaudia, Komodor empowers enterprises, from top financial institutions to global webscale companies to:

• Troubleshoot faster with intelligent guidance and context-rich RCA.
• Prevent incidents by proactively detecting misconfigurations, scaling issues, and inefficiencies.
• Optimize cost and performance through automated right-sizing and bin-packing recommendations.
• Enable every developer, SRE, and platform engineer to operate Kubernetes like an expert, without needing years of tribal knowledge.

What Will You Do?

As a Solutions Engineer at Komodor, you will take the lead in helping customers realize the value of our solutions by linking the customer's core business initiatives to the Komodor platform. You understand the challenges of developers, DevOps and Incident response teams working with Kubernetes. Your deep understanding of both the technical landscape as well as the jobs to be done of these different personas will help you identify customer pain points and communicate the value of our offerings.

You will be responsible for helping bring on new customers as well as help expand our existing customer base. You will work closely with Sales, CX, and leadership to drive excellence in execution on qualified opportunities. You will be the voice and face of Komodor at events in the CNCF community.


You'll build technical champions at prospects and customers, advising them on how to be successful with their cloud native initiatives. You'll train and enable developers to self-serve issues in their build and release process.

Most importantly, at Komodor you will be challenged, learn, teach, and collaborate with a fun and motivated team of people building an amazing culture together.

Role location: We are a Remote First company. Preference is to be located in Northeast US.

Core mission:

• Proactively support sales opportunities and help grow customer adoption.
• Build trusted relationships with DevOps, SREs, Platform Engineers, and executives
• Translate complex Kubernetes problems into clear solutions and outcomes.
• Represent Komodor in the CNCF community and industry events.
• Continuously feed insights back to Product and GTM teams to improve our offering

Requirements

• 3+ years working with enterprise sales and customer experience teams
• You are fluent in Containers, Kubernetes and Helm (++ for experience in one or more programming languages)
• You have a well versed and audible ready knowledge of modern SDLC tooling (FluxCD, ArgoCD) processes (GitOps) and how the SDLC process works across release managers, SRE and Developers
• Familiarity selling infrastructure Software as a service (SaaS) products, with a focus on the developer / SRE / DevOps / Platform Engineering persona being a plus
• Demonstrated ability to articulate the business value of complex enterprise technology
• Skilled in building champions and running a complex sales process. Experience building positive professional relationships with DevOps and executive leadership
• Skilled in managing time and resources
• Possess aptitude to learn quickly and establish credibility
• High EQ and self-aware
• Passionate about growing your career around an established market with a ton of momentum
• Developing and maintaining an in-depth understanding of the Komodor platform and products
• Relentless focus on customer success and meeting the needs of present and future customers.
• Impeccable written, verbal, online and in-person communication skills
• Willingness to travel for client meetings and industry events as needed

What you bring

You are G.R.E.A.T!

• You approach your work with an attitude of "Getting Things Done"
• You have grit. You find a way to find a way. You default to "yes and" vs "no"
• You are Reliable. Your teammates and your customers can depend on you. Our product teams know you will give them high fidelity feedback on how to improve our product. You bias to action and deliver in a timely manner.
• You have a high EQ; you're able to build, create and maintain relationships that help you
• You are Authentic; you tell it like it is
• You are a team player; you collaborate, share best practices. You are a force multiplier helping enable the rest of the GTM org.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.