Solutions Engineering Manager

Solutions Engineering Manager

Our team is seeking a passionate leader to manage a Solutions Engineering team for our internal marketing platform utilized across Services in the App Store, Music, TV, Fitness+ and more. In this role you will lead a team of solutions engineers that are responsible for the successful engagement and execution of sophisticated marketing journeys across a wide array of growth marketing and business needs. You will have experience hiring and leading the Solutions function which includes mapping complex marketing plans into engineering integrations in a cross-functional team environment.

Our team develops and maintains a platform that requires a Solutions leader to ensure successful utilization across Apple.

Responsibilities

• Partner with mobile developers and growth marketers to architect the integration of internal SDKs with our cloud platform to enable marketing strategies for execution. Your team should be KPI-driven to align your outcomes with the needs of our customers. Success should be measurable with concepts like time-to-value and time-to-launch.
• Partner with our platform engineering team to improve and provide feedback on APIs and SDKs. Understand any constraints and limitations of the platform to advise partners on successful implementations.
• Responsible for being the eyes and ears for our Platform Product team. You and your team will synthesize common friction points from our partners and advocate for platform features that eliminate the need for custom workarounds and ensure standards and best practices are followed throughout the company.
• Responsible for golden path architectures which includes writing technical guides, crafting presentations, hosting office-hours sessions and utilizing new AI-enabled workflows that enhance the on-boarding and successful adoption of our platform.
• Your team will manage and maintain sample applications that demonstrate how to use the platform in real-world scenarios.
• Our platform requires strong data and analytics skills to measure, learn and enhance the campaigns that it powers. This role will be an advocate for experimentation and helping teams adopt features that can increase the impact of our marketing efforts and international expansion.
• Motivate and set the team up for success by ensuring that roles and responsibilities are clearly communicated, the strategic vision for the function is defined and shared, and processes are established and followed.
• Privacy is a core value at Apple and we expect this role to help us innovate and follow best practices for protecting user privacy.

Minimum Qualifications

• Minimum 5 years of experience as a manager.
• Bachelor's degree in Marketing, Data Science or Information Technology.
• Knowledge and practice in design and execution of marketing campaigns covering multiple touchpoint in both mobile apps, web and push notifications. Includes knowledge of A/B testing best practices that demonstrates understanding of event-level data and how it flows from a client SDK to cloud-based marketing triggers to ensure high-fidelity attribution.
• Mobile app development experience with iOS. Must demonstrate advanced knowledge of Swift and Xcode development practices.
• JavaScript/TypeScript proficiency is a must.
• Skilled in crafting presentations and conducting question-and-answer sessions with both technical and non-technical partners.

Preferred Qualifications

• Experience with Braze, Klaviyo, Airship, OneSignal or similar marketing platform is strongly preferred.
• Android and/or web-based marketing technologies experience is preferred.
• Ability to write documentation and guides that are opinionated and suggest best ways to implement specific features.
• Strategic troubleshooting requires tact and skill at guiding partner engineers into the details and root-cause analysis that will create long-term solutions.
• Experience with App Tracking Transparency and SKAdNetwork.

Pay & Benefits

At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $206,200 and $356,400, and your base pay will depend on your skills, qualifications, experience, and location. Apple employees also have the opportunity to become an Apple shareholder through participation in Apple's discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple's Employee Stock Purchase Plan. You'll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses — including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program. Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant At Apple, we believe accessibility is a fundamental human right. You'll find that idea reflected in everything here — in our culture, our benefits and our digital tools. By welcoming as many perspectives as possible, we help you build a career where you feel like you belong. Learn about accessibility in Apple's workplace Learn about reasonable accommodations for job applicants Apple accepts applications to this posting on an ongoing basis.