Enrollment and Billing Specialist

Delta Dental Enrollment And Billing Specialist

Culture rules at Delta Dental. It's key to our becoming the leading dental benefits carrier in the state, reaching over 500,000 Idahoans with our dental plans and community outreach programs. We're small on ego and big on grins. You'll see us involved in community events and "Did you make someone smile today?" on our To-Do lists. Our employees have the opportunity to make a difference in people's lives while working in an environment full of challenge, collaboration, flexibility, and industry-leading growth potential. Join our team committed to better oral health for all Idahoans.

The Enrollment and Billing Specialist performs a variety of general accounting and enrollment/eligibility duties including reconciling eligibility for select employer groups according to group contracts and underwriting guidelines, enrollment additions and changes, reconciling payment and billing for both groups and individuals, and providing excellent customer service.

Essential Functions:

• Reconcile eligibility and enroll or terminate subscribers and dependents according to group contracts and underwriting guidelines and on the individual plan.
• Serve as a liaison with subscribers, groups, and agencies to answer eligibility, benefit, payment, electronic enrollment file and contract questions.
• Reconcile daily receipts and research variances.
• Apply receipts to outstanding invoices.
• Import electronic enrollment file and distribute discrepancy report to groups within designated timelines.
• Perform COBRA administration for designated groups according to federal regulations.
• Perform PERSI administration for designated groups according to state regulations.
• Perform project support functions for IT and Eligibility projects.
• Perform testing for IT changes.
• Demonstrate a commitment to the organization's vision, mission, values, code of ethics, and compliance/security standards.
• Other duties as assigned.