Director of Operations

The Islamic Center of Irving (ICI), a comprehensive Muslim community institution in Irving, Texas, seeks a Director of Operations to manage all day-to-day operations, strategic planning, and organizational development. The center operates an integrated campus comprising a full-service mosque, Islamic school, commercial marketplace, large parking facility, and residential apartment complex. The successful candidate will unify these diverse operational divisions under disciplined management while serving a large and diverse Muslim community. Key Responsibilities Direct overall strategy, operations, and performance across all divisions; advise the Board and Executive Committee on strategic priorities, risk management, budgets, and major capital decisions Establish organizational policies, performance standards, and accountability structures across all departments Oversee facilities maintenance, capital improvements, and infrastructure planning for the entire campus; manage vendor, contractor, and utility relationships; plan and execute infrastructure projects including land use and phased construction Partner with school academic leadership on administration, facilities, resource allocation, and safety protocols (without directing curriculum) Oversee marketplace leasing, vendor relations, and commercial operations to generate revenue while maintaining community standards Manage large-scale parking operations, especially during peak attendance (Friday prayers, Ramadan, Eid, school hours); develop traffic flow and crowd management plans in coordination with local authorities Support budgeting and financial planning across all business units; ensure compliance with municipal, safety, labor, and nonprofit regulations; prepare Board reporting Serve as key liaison to community members, city officials, donors, and partner organizations; represent the center in public and civic settings Recruit, develop, and manage department heads and support staff; foster a disciplined, service-oriented, mission-aligned culture Required Qualifications 15+ years of senior leadership experience directing complex, multi-function organizations in institutional, governmental, educational, or large nonprofit environments Demonstrated experience overseeing facilities, infrastructure, budgeting, compliance, and multidisciplinary teams Strong governance expertise advising boards, managing risk, and translating strategy into execution Experience managing large-scale public-facing operations with attention to crowd flow, safety, and community programs Excellent stakeholder management across government, community, and institutional partners Master's degree required; advanced degree in business, public administration, security/strategy, or related field strongly preferred Preferred Experience Educational institution or academic administration background Commercial/retail leasing or property management Capital projects, land development, or infrastructure management Familiarity with Islamic community institutions and cultural/religious sensitivities Crisis and emergency response management Benefits 401(k) matching health insurance dental insurance vision insurance paid time off retirement plan Full-time, in-person position. #J-18808-Ljbffr Ummah Jobs