Part time Front Desk Receptionist

Front Desk Receptionist

Are you a warm and welcoming individual? If yes, then Westborough Behavioral Healthcare Hospital is looking to hire you as our Front Desk Receptionist. In this part-time position, you will support the essential front desk functions to manage all types of visitors requiring entrance to the hospital, and support administrative projects when directed. The receptionist is responsible for maintaining the organization of the hospital lobby, and ensure that the environment is welcoming, calm, and quiet for those visiting, departing and those entering to conduct hospital business. The receptionist is approachable, respectful and fosters an attitude of ownership and accountability.

Schedule – This is a part-time position, 16 to 20-hours per week.

Shift details: Monday - Wednesday 4:00 pm to 8:00 pm, and Sunday from 9:00 am – 5:30 pm.

Essential Duties:

• Screens for safety and directs incoming calls or visitors to the appropriate individual or department, and ensures each receives the best customer care
• Answers questions/inquiries as needed. Researches and follows up on inquiries that require more in-depth information.
• Collaborates with Administrative, Clinical and Medical staff in both routine and emergency situations (e.g., visitation, discharge, patient belongings and hospital codes, etc.)
• Ensures compliance with applicable regulations and adheres to hospital policy and procedure relating to employee conduct, health & safety, quality management, proper use and care of equipment and any other Human Resource policies regarding employee behavior.
• Receives, sorts and forwards mail and packages
• Accepts and completes special projects timely as may be assigned from time to time
• Maintains prompt and regular attendance

Salary: $18.37 - $25.34