Training Coordinator

Job Description

Job Description

Why Pref-Tech?

Voted "Top Workplaces" by Houston Chronicle and Austin American Statesman, 2 years in a row! We aim to make “family” a core reason we attract incredible people, retain them, and collectively deliver unequaled quality and service to customers.  If your heart and mind are pushing you to join a team who deeply desires to be the best in the world, has a long-game approach to business, prides itself on doing exceptional work, celebrates service to others, and is willing to invest in you, you should consider Pref-Tech.

Position Overview: 

The Training Coordinator is responsible for coordinating training programs, managing learning systems, and ensuring accurate tracking of training, competency, and certification data across the organization.

This role serves as a central point of coordination between employees, trainers, internal departments, and external partners while also owning the administration and optimization of the Learning Management System (LMS).

The Training Coordinator ensures that:

• Training programs are effectively scheduled, communicated, and executed
• Learning systems are properly configured, maintained, and optimized
• Training and competency data is accurate, accessible, and aligned with company standards

This position reports to the Learning and Development Manager and supports the successful execution and scalability of Security Integration Academy (SIA) programs.

Key Responsibilities:

Training Program & Event Coordination

• Coordinate logistics for training programs, onboarding, workshops, and events (scheduling, facilities, materials, equipment)
• Manage participant registration, enrollment, scheduling, and communications across all training activities
• Maintain the SIA training calendar with clear visibility across teams and locations
• Ensure alignment between course readiness, scheduling, and delivery

Communications & Stakeholder Coordination

• Coordinate and distribute training communications (announcements, schedules, reminders, updates)
• Serve as the primary point of coordination between instructors, leadership, HR, and external partners
• Manage communication channels (SharePoint, Teams, Engage, email) to ensure clear and timely information
• Maintain consistent messaging aligned with company and SIA objectives

LMS Administration & System Management

• Administer and maintain the Learning Management System (LMS), including user access, course setup, and learning paths
• Ensure LMS structure is organized, up to date, and aligned with training programs
• Assign training programs, courses, and learning paths by role and development needs
• Troubleshoot system issues and coordinate resolutions with vendors or internal teams

Training Records & Data Management

• Maintain accurate records of training, attendance, certifications, and competency progress
• Ensure data integrity across LMS and competency tracking systems
• Manage documentation of training evidence and employee development progress
• Support onboarding and required training assignments in coordination with HR and leadership

Reporting & Program Support

• Generate reports on training participation, completion, certifications, and competency progress
• Provide data to support program evaluation, planning, and decision-making
• Track training costs and assist with budget coordination
• Support audits, reporting requests, and documentation of training processes

External Partner & Vendor Coordination

• Coordinate with external training providers, manufacturers, and vendors to support program delivery
• Support scheduling, communication, and logistics for partner-led training events
• Maintain relationships to ensure alignment with Pref-Tech expectations

Operational & Continuous Improvement Support

• Support execution of SIA initiatives, campaigns, and training programs
• Identify opportunities to improve training coordination, LMS structure, and reporting processes
• Assist in developing documentation, user guides, and standardized processes
• Leverage digital tools and AI to improve efficiency and organization

Required Qualifications:

• 5–7 years of experience in training coordination, administration, or LMS support
• Experience administering or supporting an LMS (user management, course setup, enrollments)
• Strong organizational, coordination, and time management skills
• Excellent written and verbal communication skills
• Strong attention to detail with a focus on data accuracy and consistency
• Proficiency in Microsoft 365 tools (Outlook, Teams, SharePoint, Excel, PowerPoint)
• Ability to work cross-functionally across multiple departments and stakeholders

Preferred Qualifications:

• Experience with competency tracking, certification programs, or compliance-related training
• Advanced Excel skills for reporting and data analysis
• Experience with reporting tools (e.g., Power BI)
• Experience supporting training teams, instructors, or instructional design efforts
• Familiarity with LMS standards (SCORM, xAPI)

Compensation & Benefits:

• Competitive Salary
• Inclusion in Operational Incentive Program, which shares excess profits as bonuses 
• 401K  Safe Harbor Plan with matching dollar-for-dollar up to 4% of annual gross salary (Traditional and Roth options available)
• Health, dental, vision and other elective insurances

Work Hours & Travel: 

Hybrid role. Our office hours are from Monday – Friday, 8:00 a.m. to 5:00 p.m. Some events may fall outside of these days/hours.

Physical Requirements:

This position is primarily office-based and requires the ability to sit for extended periods, operate a computer and standard office equipment, and communicate effectively in person and electronically. Occasional light lifting (up to 15 lbs.) may be required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Core Values:

First and foremost, at Pref-Tech, you must understand, internalize, and represent our PGRIT Core Values:

• Professionalism : Our expectations are high, we take great pride in our work, and we communicate well.
• Grit : We thrive on challenges.  We do what it takes to get the job done.
• Right : We know what right is and do it every time.
• Intelligent Thought : We plan meticulously, execute decisively, and resolve issues effectively.
• Trusted Advisors : We are experts. We continuously develop our knowledge and transfer that knowledge to each other, our customers, and our vendors.

You must also fulfill our purpose statement within all decisions and actions in the performance of your job and when representing Pref-Tech:

“Within a family culture, nurture and inspire our employees to creatively resolve customer pain using the highest level of craftsmanship and service.”

EEO Statement:

Preferred Technologies, LLC is an Equal Opportunity Employer who is committed to workforce diversity. Minorities/Females/Disabled/Veterans are encouraged to apply. Qualified applicants will receive consideration without regard to age, race, color, religion, sex, sexual orientation, disability, or national origin. We offer a smoke-free and drug-free workplace.

Candidate Screening:

Employment is contingent upon successful completion of background investigation and pre-employment drug screen.  Pref-Tech maintains a drug-free workplace and conducts random drug screenings as part of our commitment to safety and compliance. All applications and resumes are held in confidence. Only candidates whose profiles closely match requirements will be contacted for an interview.