Plumbing Service Manager
$100k - $120kBME Inc
Plumbing Service ManagerBurlington, KYThe Plumbing Service Manager is responsible for the day-to-day leadership of BME's commercial and industrial plumbing service department, including technician performance, dispatch coordination, quality control, and profitability. This role owns the plumbing service P&L for the branch, drives revenue growth through quote conversion and preventive maintenance pull-through, and ensures customers receive safe, code-compliant, and high-quality service. The Plumbing Service Manager works closely with dispatch, coordinators, and field technicians to balance customer satisfaction, technician development, and operational efficiency.What BME Offers YouTop Pay: $100,000 - $120,000Paid WeeklyMedical, Dental, and Vision Benefits: Begin Day 1 — no waiting periodPaid Time OffCompany-Paid Life Insurance Policy401(k) Plan: With company matchMain DutiesCustomer & Relationship ManagementField & Technician DevelopmentOperational & Revenue PerformancePeople ManagementAdministrative & ReportingRequirements10+ years of commercial/industrial plumbing experience, including at least 2 years in a lead, foreman, or supervisory role.Journeyman or Master Plumber license (or ability to obtain within a defined timeframe, per state requirements).Experience with field service management software (BuildOps or similar) strongly preferred.Strong working knowledge of commercial plumbing systems, code requirements, and safety standards.Proven ability to lead, coach, and hold technicians accountable to performance and quality standards.Comfortable reviewing financial and operational data (revenue, margin, pull-through, utilization) and translating it into action.Excellent communication skills with customers, technicians, and leadership.Proficiency with Microsoft Excel and field service management platforms.Regular travel between job sites, customer locations, and the branch office within the service territory.Occasional site visits to active commercial/industrial job sites requiring appropriate PPE.Availability to respond to escalated service issues outside of standard business hours as needed.Salary Range: $100,000 - $120,000
$100k - $120k
...The Plumbing Service Manager is responsible for the day-to-day leadership of BME's commercial and industrial plumbing service department, including technician performance, dispatch coordination, quality control, and profitability. This role owns the plumbing service P...SuggestedApprenticeshipWork at officeBME | Bolsas y Mercados Españoles
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Burlington, KY4 days ago $43.89k - $45.89k
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