UX Writer Job Description Template
Our company is looking for a UX Writer to join our team.
Responsibilities:
- Understand user needs, business goals, and experience flow for each project;
- Take initiative in generating ideas and suggestions for content strategy, design solutions and other aspects of the user experience;
- Stay current on the latest trends in content strategy, usability, and search optimization;
- Solid working knowledge of HTML and web content management systems;
- Maintain an inventory of all error messaging and create a cohesive strategy for new user and system error messages;
- Ensure consistency with existing brand standards, templates, and style guides;
- Use analytics and reporting to evaluate performance of experiences and provide recommendations on low/no value work;
- Strong copyediting and proofing skills, and attention to detail in both copy decks and final designs;
- Adapt to shifting priorities, demands and timelines through analytical and problem-solving capabilities;
- Ability to assess web analytics or user testing results and provide actionable improvements to the user experience;
- Understand and implement best practices for creating accessible content for customers using assistive technologies;
- Solid understanding of best web writing practices.
Requirements:
- At least 1 year of ux product writing experience (UI, notifications, errors, tooltips, etc);
- A skill for translating complex technical talk, business jargon into every day, conversational language;
- A customer centric mindset that thinks about the end-to-end experience and opportunities;
- A passion for punctuation, experience following writing styles guides;
- 2+ e-commerce writing experience strongly preferred;
- Solid grasp of current web/mobile technologies as well as related business issues;
- Experience working in an agile iterative environment;
- Strong portfolio of content work;
- Experience creating content for digital products, especially highly functional experiences;
- Familiarity with and appreciation for user research and how to extract data-driven insights;
- Excellent communication and storytelling skills;
- Deep understanding of best practices for in-app content across platforms and experience developing and implementing content standards;
- An appreciation for the relationship between text and visual elements;
- Detail-oriented, with a keen eye for consistency;
- 2+ years working with content management tools, page publishing tools and/or other web tools.