Crew Chief

Crew Chief Job Description Template

Our company is looking for a Crew Chief to join our team.


  • Work closely with Marketplace Specialists in preparation for the event;
  • Responsible for all communication with LASSO crew during the event;
  • Ability to be proactive and assertive with crew, and skilled at problem-solving;
  • Prompt response with plan for no shows, tardy arrivals, and challenges on show site;
  • Ability to clearly communicate directions, and being organized to capture and manage the required documentation;
  • Proactively capture in and out times and breaks for the Marketplace Crew;
  • Complete performance ratings for the Crew for each event, including quantitative and qualitative responses;
  • Explain process and answer customer questions, as needed;
  • Manage and control costs of production projects;
  • Manage assets by protecting and using equipment and materials properly;
  • Communicate clear expectations to Production Technicians and supervise their activities;
  • Perform production processes as scheduled and ensure quality control;
  • Monitor, communicate, and respond to customer needs/concerns;
  • Manage job file documentation to ensure complete and accurate project details;
  • Identify safety hazards, communicate, and establish control measures to ensure the safety of occupants and workers.


  • Exceptional communication skills as this is a customer facing role;
  • 5+ years’ experience as Event Crew Lead, of groups of 10 or more, working with Audio, Video and Technical labor resources in the AV industry;
  • 5+ years’ technical experience in the AV industry;
  • Possess the ability to be objective and resourceful when crew challenges arise;
  • Ability to work with/around cleaning products/chemicals;
  • Ability to travel locally and out of state when necessary;
  • Ability to successfully complete a background check subject to applicable law;
  • Experience in cleaning/restoration preferred;
  • High School Diploma or GED;
  • Ability to climb ladders, work at ceiling heights, work in tight spaces (e.g., crawls spaces, attics);
  • Basic math skills;
  • Ability to sit/stand/walk for prolonged periods of time;
  • Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance;
  • IICRC certifications preferred;
  • Iicrc wrt required.