The Residential Services Coordinator organizes tenant move ins/outs and works with building staff to resolve tenant complaints. Provides on-site customer service for a residential property or community. Being a Residential Services Coordinator typically requires a high school diploma. Coordinates maintenance, schedules deliveries, and liaisons with external vendors as necessary. In addition, Residential Services Coordinator typically reports to a supervisor or manager. Being a Residential Services Coordinator works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. Working as a Residential Services Coordinator typically requires 1-3 years of related experience, or may need 0 years of experience with additional specialized training and/or certification.
Residential Services Coordinator Job Description Template
Our company is looking for a Residential Services Coordinator to join our team.
Responsibilities:
- Perform new customer intakes, including gathering all information necessary for customer profile;
- Communicate with customers over the phone or via email in order to schedule services;
- Performs other duties as assigned;
- Add, cancel, or make changes to appointments;
- Resolve appointment conflicts with staff and customers.
Requirements:
- Scheduling experience preferred;
- Great organizational and multitasking abilities;
- Team player;
- Outstanding communication skills.