Site Support Technician Job Description Template
Our company is looking for a Site Support Technician to join our team.
Responsibilities:
- Knowledge of command line Linux desired, including file tree navigation and using a text editor;
- Prep robotic systems for optimal test and production purposes by performing camera alignment, calibration, and pipeline testing;
- Run frequent tests of varied duration to measure performance and quality and to ensure product standards are met;
- Work around robotic arms in a safe and sensible manner;
- Ensure quality, provide support of robotic and vision systems as a whole;
- Provide well-documented test protocols, results, and reports;
- Troubleshoot errors on individual robots and document all issues;
- Operate and oversee robots line;
- Log and report test issues to relevant teams.
Requirements:
- Associates degree in Engineering/Computer Science or equivalent work experience;
- Ability to learn advanced Mechanical and Electrical systems;
- Ability to work with in-house technical support resources to resolve difficult product problems;
- Previous experience in IT support and writing support tickets;
- Travel is required; this position will primarily be on customer sites.