Data Operations Engineer Job Description Template
Our company is looking for a Data Operations Engineer to join our team.
Responsibilities:
- Ensures that batch production scheduling and report distribution are accurate and timely;
- Able to create and execute queries to relational data tables to identify process issues or to perform mass updates, preferred;
- Ability to share knowledge and explain processes and procedures to others;
- Ability to isolate problems between hardware and software. Working with appropriate team(s) and vendors until a resolution has been reached;
- May assist in other related departments as required by business needs;
- Performs ad hoc requests from users such as data research, file manipulation/transfer, research of process issues, etc;
- Able to work with file transfer and encryption technologies, preferred;
- Perform other duties and/or special projects as assigned.
Requirements:
- Must be customer focused;
- Good working knowledge of file handling: FTP, encryption, compression, preferred;
- Good verbal and written communication skills;
- Highly developed, process-oriented skills for troubleshooting, problem solving, and problem resolution;
- Assist in testing of solutions;
- Able to analyze processes to see patterns and recommend improvements;
- One (1) year experience in a call center environment, preferred;
- Five (5) to seven (7) years’ hands-on experience with Control-M or other batch scheduling tools;
- Strong knowledge of MS queries stored procedures and data transformation, preferred;
- General understanding of the function of scripts and system commands, preferred;
- Ability to maintain confidentiality;
- Three (3) to Five (5) years’ hands-on experience with Microsoft SQL Database technologies, queries, SSIS, etc., preferred;
- Be able to isolate problems between hardware and software and provide information to appropriate development team(s).