Technical Operations Engineer Job Description Template
Our company is looking for a Technical Operations Engineer to join our team.
Responsibilities:
- Responsibilities are not limited to the above description and may be modified at any time by the Company;
- Flexibility is key, our customer base heavily relies on our product;
- This role will require travel to our stateside customer and partner base;
- Travel to the UK Office on a regular basis for Training on new and existing product developments;
- Become the ‘Go To’ Person for our expanding partner base;
- To become a super-user of the full IPV Curator product suite and be comfortable demonstrating the capabilities of the solution;
- Owning and resolving technical issues raised by IPV customers and IPV Partners,
Requirements:
- Excels in a fast-paced, community environment;
- Strong verbal, analytical, organisational, writing and presentation skills;
- Working knowledge of Final Cut Pro, Premiere Pro, Avid and After Effects would be an advantage;
- A proven ability to work well under pressure; collaborative and communicative throughout project life cycle;
- System admin experience with AD;
- Knowledge of Broadcast Video, Audio and Closed Captioning formats would be an advantage;
- Knowledge of HTML, VB.Net and CSS;
- Experience of file-based broadcast systems and workflows would be a distinct advantage;
- Proven experience in Microsoft Server and Client operating systems, Office 365, LAN Hardware and TCP/IP protocols;
- A strong interest in digital video and audio process is a distinct advantage;
- Strong familiarity with Window & MAC OS operating systems;
- Proven experience in a SQL Database role is essential;
- The ability to form strong relationships with customers and partners.