Shift Lead

Shift Lead Job Description Template

Our company is looking for a Shift Lead to join our team.


  • Accurately process and reconcile shift payment transactions;
  • Motivate staff while working towards one goal;
  • Seek to continuously learn new concepts;
  • Protects employees and customers by providing a safe and clean store environment;
  • Conducts daily post shift meeting with staff;
  • Demonstrates and promotes safety awareness;
  • Consistently teaching sales staff on proper service and behavior;
  • Assist in resolving or escalating employee issues or concerns;
  • Assist with Staff Management and provide backup support to Club Manager as needed;
  • Ensures that all food items on menu are prepared and available for service at all times;
  • Handle orders and basic prep;
  • Work all areas of restaurant;
  • Other duties as assigned by General Manager or Assistant Manager;
  • Offers friendly service to all guests;
  • Ensures company standards on equipment, facility, and grounds are maintained.


  • Experience in a leadership role is a definite plus;
  • Must love tacos;
  • Experience working as a Member Service Representative at Planet Fitness;
  • Solid supervisory, diplomacy and listening skills;
  • Strong problem resolution skills;
  • Must obtain a California Food Handler’s Card from an accredited organization before start date;
  • Available to work at least 20 hours a week;
  • ServeSafe certification;
  • Available to work full-time with variable shifts;
  • Hard working, enthusiastic and energetic;
  • Must be available to work some Saturdays;
  • Very minimal to no attendance issues;
  • 6 or more months Guest Service experience in a restaurant or retail environment;
  • Be able to fill in for other staff (attendance and work wise);
  • Experience in a leadership role is required.