Benefits Manager Job Description

Benefits managers administer a company’s employee benefits program, which may include retirement plans, leave policies, wellness programs, and insurance policies such as health, life, and disability. They select benefits vendors and manage enrollment, renewal, and delivery of benefits to the organization’s employees. They frequently monitor government regulations and market trends to ensure that their programs are current, competitive, and legal.

Benefits Manager Job Description Template

Our company is looking for a Benefits Manager to join our team.

Responsibilities:

  • Serves as subject matter expert in Health & Welfare Benefits, wellness and leave of absence policies and programs;
  • Conduct research and analysis, develop solutions, plan, implement, and resolve operational issues;
  • Serves as a primary contact for employees regarding benefit related issues, questions and decisions regarding eligibility;
  • Performs benefits enrollment and pulls benefits reports;
  • Explains employee benefits by conducting meetings, preparing written and graphic announcements and explanations and responding to requests;
  • Responsible for leave management, including acting as a liaison to employees and coordinating with third party vendors;
  • Supports the benefits department by performing all operational tasks required to administer employee benefits;
  • Develops educational packages for benefits orientation and coordinates all benefits-related training for employees;
  • Create company cost information for new plans and make recommendations to management concerning sharing of cost between employer and employee;
  • Conduct employee meetings and arrange for enrollment of employees in optional plans;
  • Develop census data and solicit insurance companies for quotations;
  • Implement approved new plans and changes by preparing announcement material, booklets, and other media for communicating new plans to employees;
  • Manages the benefits accounting process to ensure accurate deductions, vendor payments and required reporting;
  • Conducts tracking and reporting of staff workload, productivity, and employee contacts. Provides monthly summaries of benefits office production;
  • Administers the policy for federal and state leave plans, including FMLA and workers compensation coordination with state leave laws.

Requirements:

  • Great communication skills and interpersonal skills to be able to develop and maintain relationships;
  • Minimum of 6 years of related experience, including strong working knowledge and hands on experience with benefits & FMLA/Disability administration;
  • Excellent organizational skills required;
  • Ability to respond effectively and timely to sensitive information;
  • Bachelor’s degree or equivalent experience;
  • Proven creative problem-solving skills in order to make best judgment calls;
  • Comfortable working in a fast-paced environment;
  • Excellent technical skills in the Microsoft Office Suite;
  • Must have a working knowledge of Excel, Word, PowerPoint, and HR skills;
  • Bachelor’s degree; a major in business, human resources, psychology or related field preferred;
  • Human Resources certifications, such as CBP, SPHR, SHRM-SCP, etc. a plus;
  • Demonstrated experience with an HRIS platform associated with employee benefits.