Branch Manager I manages all aspects of a branch office that handles loans/deposits up to $25 million. Accountable for financial performance, customer satisfaction, and branch policies and procedures. Being a Branch Manager I ensures the branch adheres to policies, objectives, and practices of the parent company. Develops and maintains business relationships with customers. Additionally, Branch Manager I oversees, and communicates promotional campaigns and product initiatives. May require a bachelor’s degree. Typically reports to the Regional Branch Manager. The Branch Manager I supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. To be a Branch Manager I typically requires 3-5 years experience in the related area as an individual contributor. Thorough knowledge of functional area and department processes.
Branch Manager Job Description Template
Our company is looking for a Branch Manager to join our team.
Responsibilities:
- handling of recruiting and human resources to ensure proper staffing;
- Leveraging available tools and technology to identify and present sales and service opportunities;
- Attends assigned training sessions and stays current on new procedures and policies;
- Manages the approval of all new accounts, the approval of checks for cashing, and the signing of official checks and certificates of deposit;
- Conduct safety meetings. Report and investigate any accidents that may occur;
- Ensure clean facility and proper attire for staff;
- Schedule training through vendors for employees and customers;
- Document all activities in SalesForce, and reporting data up to management;
- Sourcing and researching potential clients, and reaching out in a structured way;
- Processing end of day procedures and daily bank deposits;
- Maintain facility and equipment;
- Ensure that all company policies and procedures are enforced;
- Address customers’ complaints, issues or concerns. Assist in the development of promotional materials to enhance product sales;
- Recognize and reward employees for achievement;
- Full P&L responsibility experience required.
Requirements:
- Must maintain an acceptable driving record per company standards;
- Experience leading a team of employees towards a common goal;
- At least five years of commercial lending experience required;
- Proven track record of community/civic/trade organization involvement and business development;
- Previous supervisory experience preferred;
- Ability to build strong relationships across the organization and in the community;
- Must possess the entrepreneurial spirit; be self-motivated, and enthusiastic about our business;
- Must possess negotiating skills as well as decision making abilities;
- Proficient in Microsoft Office software, as well as other office equipment such as multi-user telephone line, fax machine, and computer;
- Detail orientated with some computer abilities;
- Willingness to roll up sleeves and perform in any role necessary;
- Good presentation skills;
- Previous experience in a branch management;
- Strong organizational skills;
- Ability to work well with people is essential.