Catering Coordinator

Catering Coordinator Job Description Template

Our company is looking for a Catering Coordinator to join our team.

Responsibilities:

  • Open and distribute mail;
  • Answer telephone and email messages. Respond accordingly;
  • Prepare Banquet Event Orders (BEOS) as per client needs (Catering Only);
  • Type all correspondence pertaining to department;
  • Attend meetings/training as required by management;
  • Assist Catering Sales Manager with tastings and site visits;
  • Expos food for quality and temperature assurance;
  • Prepare and balance Daily Banquet Re-cap report between FDC banquet checks and Squirrel banquet postings;
  • Liaison between Catering Sales Manager and the Smokehouse managers;
  • Answering questions and concerns, following through with a resolution or referring to the appropriate manager;
  • Keep the banquet event order book up to date and run daily distribution for the operations team;
  • Reading and writing professional documents and correspondence;
  • Participating in and hosting client site visits and tastings;
  • Maintaining various virtual filing systems, including vendor information for each function;
  • Performing clerical duties such as typing correspondence, BEO and reports, filing, and answering phones.

Requirements:

  • Promptly following up on all customer calls and requests in an efficient and expedient manner;
  • You are the face of Panera Delivering exceptional customer service to our guests is critical;
  • The Catering Coordinator is expected to process, prepare and deliver orders to the client;
  • All while working as part of team with the CafĂ©;
  • Ensure our delicious food is delivered on time and accurate.