F&I Manager Job Description Template
Our company is looking for a F&I Manager to join our team.
Responsibilities:
- Maintain a Daily Operating Control and review regularly with General Managers;
- Secure the sale of the vehicle and protect the front-end gross. Ensure a positive experience for all customers;
- Provide Sales Managers with an average interest rate on a monthly basis to be used in computing customer payments;
- Finalize all paperwork necessary in the car deal in a timely and accurate manner and submit to the accounting office;
- Establish and maintain good working relationships with several lending sources;
- Obtain approval from finance sources on all finance deals. Collect and safeguard all money and fees required in the transactions;
- Assist in any customer claims on any of the F&I products and follow up to make sure that claim is resolved in a satisfactory manner;
- Attend and participate in sales meetings. Instruct and train sales teams in proper endorsement of F&I products and dealership financing;
- Set up and maintain an adequate program which will ensure a 100-percent turnover ratio to the F&I department;
- Acquire required insurance licenses and keep them current. Maintain insurance files including policies, rates, claim forms, and procedures.
Requirements:
- Previous experience in a dealership F&I Department, selling of financial services, or automotive sales required;
- High school diploma or equivalent. Advanced degree a plus;
- Ability to meet and exceed quotas according to the dealership standards;
- Valid in-state driver’s license and MVR that meets company standards;
- Strong customer service skills;
- Must be able to work retails hours which includes evenings, Saturdays, and occasional holidays, per business needs;
- Excellent written and verbal communication skills.