Retail Manager 3

Retail Manager 3 Job Description Template

Our company is looking for a Retail Manager 3 to join our team.


  • Maintains client satisfaction for food quality & customer service;
  • Supervises day-to-day work activities of food service workers, supervisors & managers;
  • Accountable for the execution of service quality by maintaining the highest level of delivery;
  • Manages cash handling protocols & control procedures according to Sodexo policies;
  • Ensures there is a zero harm mindset for ourselves, our customers, our food & employees.


  • Prior successful leadership roles with multiple franchise food outlets;
  • Must have experience with inventory, ordering, safety, staffing, schedule & payroll;
  • Experience working with other chef’s/ hourly staff to assure food quality, menu, recipe, techniques & menu developing;
  • Open availability to meet the needs of the business;
  • Excellent Customer service oriented, able to go above and beyond for the guest and client, professional and good communication skills;
  • Experience hiring, training and leading a staff of 30+ employees;
  • Must be organized, hands on, food production experience, knowledgeable with food and labor cost is a plus;
  • Should have approx. 3-4 years of experience as a front of the house manager, assistant manager, guest relation manager;
  • Familiarity with Kronos;
  • Familiarity with computer programs, scheduling software, Microsoft Office, financial & payroll systems.