Store Manager Job Description Template
Our company is looking for a Store Manager to join our team.
Responsibilities:
- Collaboratively communicate with retail leadership and HQ partners on trends & customer feedback;
- Manage store inventory to insure adherence to policies and optimal merchandising;
- Ensure all communication from the retail Support Center is effectively communicated to all associates within your location (SAP, WAR, etc.);
- handling of recruiting and human resources to ensure proper staffing;
- Manage all aspects of operational compliance;
- Dependable and reliable;
- Executes team service through effective role modeling, scheduling, cross training, and employee coaching;
- Ensures all employee training is completed;
- Empowers the team to handle all Guest concerns calmly and with a sense of urgency;
- Maintain in-depth knowledge of every product and strain in the store, as well as industry-wide product knowledge;
- Oversees and ensures the efficiency of all daily operational procedures;
- Ensure sufficient staffing levels to meet the needs of your franchisee’s guests;
- Retain information about coffee, including flavor profiles, sourcing principles, and brewing;
- Oversee visual merchandising in the store and create positive customer service;
- Work on client development and relations including special projects.
Requirements:
- Strong organizational skills;
- Bend at the waist;
- Climb and balance on ladders;
- Ability to lead, motivate and promote a team environment;
- Proven success as a Manager or Assistant Manager, preferably in a retail clothing and customer service environment;
- High personal integrity, professionalism, and maturity;
- Proficiency utilizing iPad technology;
- Background check required;
- Completed high school education or equivalent;
- Must have strong computer skills (MS Office);
- Willing and able to work a demanding retail schedule, including nights and weekends;
- Professional appearance and demeanor;
- Open to Travel;
- 1+ years experience in a retail management position , preferably in a women’s clothing/lifestyle/luxury retail setting;
- Sales driven and results oriented.