Retail Manager Job Description

Retail managers look after stores, motivate staff to achieve sales targets, organise promotional events and monitor industry trends.

Retail Manager Job Description Template

Our company is looking for a Retail Manager to join our team.

Responsibilities:

  • Knowledge of Dog Grooming;
  • Employee Management;
  • Balancing Charges and Cash Intake;
  • Customer Service;
  • Educating Public of Pet Nutrition;
  • Effectively train and develop associates to consistently provide a patient care focused experience;
  • Ensure proper policies and procedures are followed for safety, accuracy and customer satisfaction;
  • Motivate and coach employees to reach their full potential and creating a fun workplace;
  • Supervise and oversee customer service, warehouse and receiving;
  • Develop strong professional relationships with Doctors;
  • Drive profitable store sales by fostering a patient focused retail culture;
  • Periodically perform cycle counts to ensure correct inventory;
  • Develop team of administratively skilled associates that provide support on daily operational tasks;
  • Performs other duties and responsibilities as;
  • Exceptional verbal and written communication skills with high level of.

Requirements:

  • 2 years of relevant work experience;
  • High school diploma or equivalent;
  • Musical experience and interest;
  • 3-5 years retail experience;
  • Collaborative individual to work with team members and customers on all tasks required;
  • Knowledge and experience in the principles and process of providing customers with personal service. Ability to meet quality standards;
  • Good oral and written communication, employee relations and customer service;
  • Inventory management experience a plus;
  • Experience in building materials or related industry helpful;
  • Strength in multi-tasking and handling multiple projects, assignments;
  • Accommodating employee who successfully manages customer inquiries and resolves customer complaints;
  • 2-5 years management experience and/or Associates Degree.