Store Sales Manager Job Description Template
Our company is looking for a Store Sales Manager to join our team.
Responsibilities:
- Order parts and inventory;
- Deliver a high level of customer service and quality control over all aspect of the center’s business, operations, and work product;
- Manage technician workflow and the status of the customers vehicles’ repairs;
- Meet, greet and recommend services to customers;
- Perform a high volume of warm calls to potential customers (must have excellent phone sales and the ability to complete a one-call close);
- Engage and consult incoming customers, both in-person and over the phone, to successfully generate and close sales;
- Manage inbound leads as well as customer satisfaction ratings;
- Recommending services to customers;
- Keeping customers updated on the status of their vehicles’ repairs;
- Generate cold leads and close sales;
- Meeting and greeting customers;
- Generating and closing sales;
- Managing and tracking lead counts as well as customer satisfaction ratings;
- Managing technician workflow.
Requirements:
- Strong commitment to customer service and relationship building;
- Must have a valid driver’s license;
- Ability to communicate and use interpersonal skills at a sustained high level;
- Capable of multi-tasking and executing in a fast paced environment;
- Excellent one time closing skills;
- Honest, goal-oriented and energetic team player;
- Excellent closing skills;
- Coachable, honest and goal-oriented team player;
- Minimum of 2 years of sales experience;
- Minimum of 2-3 years of sales experience with a track record of success;
- This is not a retail sales role Complex sales experience is required;
- Minimum of 4 years of sales experience with a track record of success;
- Minimum of 2-3 years of automotive service sales experience OR equivalent sales experience with a track record of success.