Warehouse Operations Manager Job Description

The Warehouse Operations Manager oversees all receiving and distribution operations. Manages all warehouse activities. Being a Warehouse Operations Manager typically requires a bachelor’s degree or its equivalent. Plans and monitors optimal space utilization and efficient inventory flow. In addition, Warehouse Operations Manager typically reports to a head of a unit/department. The Warehouse Operations Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. Working as a Warehouse Operations Manager typically requires 5-7 years experience in the related area as an individual contributor.

Warehouse Operations Manager Job Description Template

Our company is looking for a Warehouse Operations Manager to join our team.

Responsibilities:

  • Ensure a high degree of detail and focus on every job;
  • Supervise warehouse employees and oversee daily operations;
  • Communicate with drivers to ensure efficient delivery of products;
  • Manage customer service requests promptly and resolve issues quickly;
  • Scheduling associate shifts based on customer requirements;
  • Assist in managing warehouse departmental budget;
  • Ensure customer needs are met on a daily basis;
  • Manage warehouse safety;
  • Hold weekly safety meetings and ensure associate participation;
  • Demonstrate effective management planning, organizing, communicating, directing, controlling, and innovating skills;
  • Ensure high levels of employee commitment to NYK’s mission, vision, and values;
  • Writing and balancing daily bank deposits;
  • Creation of daily work logs and transmission of same to corporate;
  • Oversee receiving operations including reconciliation, inspection, and stocking;
  • Oversee inventory management practices.

Requirements:

  • Strong organization and prioritization skills;
  • Ability to train, coach, and mentor warehouse associates;
  • Ability to manage budgets; read and interpret P&L statements; and prepare related management reports;
  • A background in Warehousing or Distribution Center management;
  • Ability to travel regionally up to 75%
  • Ability to organize and manage multiple priorities;
  • Operates at a high level of integrity;
  • 3 years of management and leadership experience in an industrial setting;
  • Excellent aptitude in estimating rates and adding and subtracting mentally while constantly multi-tasking;
  • The ability to make decisions, problem solve, prioritize assignments and direct the workforce in a growing warehouse environment;
  • Ability to lift up to 75 lbs;
  • Must have strong time management and organizational skills;
  • The ability to make decisions, problem solve, prioritize assignments and direct the workforce in an ever-changing, warehouse environment;
  • Positive, up-beat “can-do” attitude;
  • EVMS related metrics development and tracking.