Reporting Analyst

Reporting Analyst Job Description Template

Our company is looking for a Reporting Analyst to join our team.

Responsibilities:

  • Troubleshoot issues, validate data and report issues that might impact data and take personal responsibility for solving and finding solutions;
  • Adapt quickly to any changes in the reporting process;
  • Collaborate with key customers and partners to maintain existing reports and develop new operational reports for Direct Marketing;
  • Compiles and enters data from various sources or summarizes large data sets, including the potential use of databases;
  • Works closely across departments to develop annual and long-term forecasts and budgets;
  • Assists in annual preparation of commercial funds and common area maintenance;
  • Prepares Key Performance Indicator (KPI) summaries, interpreting and communicating the underlying numbers and impacts to the results;
  • Coordinate/conduct user acceptance testing;
  • Document and disseminate instructions/training materials concerning generation, completion, and distribution of reports and dashboards;
  • Develop Dashboards and Reports using Power BI;
  • Identify opportunities to introduce self-service or automation that aligns with Team Strategy;
  • Requirements Management: Working with key stakeholders, identify and gather data/reporting requirements;
  • Design Visualizations: Design and develop visualizations that are used within the ACOE to ultimately communicate value to the business;
  • Highly motivated and a self-starter;
  • Ensure adherence to data management/governance standards, identify data gaps/need, and educate on data nuances using data/business SME knowledge.

Requirements:

  • Minimum of 3 years project management experience;
  • Proactively obtain all internal data needed for all reports;
  • Bachelor’s Degree required;
  • Understand the data and requirements of all reports owed to client, Third Party Vendors and other project partners;
  • Act as the subject-matter-expert (SME) for all reports owed to client, Third party vendors and other project partners;
  • Maintain a comprehensive inventory of all project reports – e.g., name, frequency, representative sample, library of data element sources;
  • Provide all data for all reports maintained by client, Third Party Vendor and other project partners – on-time and accurately;
  • Create, maintain and provide internal reports (Burn Rate and Production status), both daily, ad hoc and ongoing, as required;
  • Salesforce experience preferred;
  • ServiceNow Required;
  • ITSM Knowledge base (Strongly Preferred);
  • SLC (Preferred);
  • POWER BI Required;
  • Salesforce experience.