Reporting Analyst Job Description Template
Our company is looking for a Reporting Analyst to join our team.
Responsibilities:
- Troubleshoot issues, validate data and report issues that might impact data and take personal responsibility for solving and finding solutions;
- Adapt quickly to any changes in the reporting process;
- Collaborate with key customers and partners to maintain existing reports and develop new operational reports for Direct Marketing;
- Compiles and enters data from various sources or summarizes large data sets, including the potential use of databases;
- Works closely across departments to develop annual and long-term forecasts and budgets;
- Assists in annual preparation of commercial funds and common area maintenance;
- Prepares Key Performance Indicator (KPI) summaries, interpreting and communicating the underlying numbers and impacts to the results;
- Coordinate/conduct user acceptance testing;
- Document and disseminate instructions/training materials concerning generation, completion, and distribution of reports and dashboards;
- Develop Dashboards and Reports using Power BI;
- Identify opportunities to introduce self-service or automation that aligns with Team Strategy;
- Requirements Management: Working with key stakeholders, identify and gather data/reporting requirements;
- Design Visualizations: Design and develop visualizations that are used within the ACOE to ultimately communicate value to the business;
- Highly motivated and a self-starter;
- Ensure adherence to data management/governance standards, identify data gaps/need, and educate on data nuances using data/business SME knowledge.
Requirements:
- Minimum of 3 years project management experience;
- Proactively obtain all internal data needed for all reports;
- Bachelor’s Degree required;
- Understand the data and requirements of all reports owed to client, Third Party Vendors and other project partners;
- Act as the subject-matter-expert (SME) for all reports owed to client, Third party vendors and other project partners;
- Maintain a comprehensive inventory of all project reports – e.g., name, frequency, representative sample, library of data element sources;
- Provide all data for all reports maintained by client, Third Party Vendor and other project partners – on-time and accurately;
- Create, maintain and provide internal reports (Burn Rate and Production status), both daily, ad hoc and ongoing, as required;
- Salesforce experience preferred;
- ServiceNow Required;
- ITSM Knowledge base (Strongly Preferred);
- SLC (Preferred);
- POWER BI Required;
- Salesforce experience.