Bilingual Front Desk Receptionist Job Description Template
Our company is looking for a Bilingual Front Desk Receptionist to join our team.
Responsibilities:
- Welcome office visitors in a warm manner;
- Use EHR to keep up-to-date electronic patient files;
- Keep the front area running smoothly; schedule appointments;
- Answer incoming calls, manage voicemail, take messages;
- Prior to appointments, verify patient insurance information.
Requirements:
- holding valid employment authorization;
- able to work in both English AND Mandarin (fluency in Cantonese a plus);
- holding valid driver’s license (preferred but not required);
- Proficient in basic word processing, data entry and automated records;
- Efficient, organized and resourceful with strong attention to detail;
- Friendly and outgoing with the ability to connect with a diverse group of people;
- Bilingual in English and Spanish;
- General knowledge of Front Desk Receptionist procedures; professional office experience;
- Optical office experience preferred but not required.