Office Clerk Job Description

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Office Clerk Job Description Template

Our company is looking for a Office Clerk to join our team.

Responsibilities:

  • Maintain files and records so they remain updated and easily accessible;
  • Answer the phone to take messages or Customer Service;
  • Sort and distribute incoming mail and prepare outgoing mail (envelopes, packages, etc.);
  • Take minutes of meetings and dictations;
  • Data entry;
  • Adhering to best practices and expense control (i.e. travel rates, vendors etc.);
  • Be comfortable working with office equipment;
  • Performs other duties as needed;
  • Screening and routing all incoming calls;
  • Be able to operate MS Office Suite (Outlook, Work, Excel and PP);
  • Track shipments and check stock of items for customers;
  • Greet office visitors and handle their inquiries or direct them to the appropriate person based on their needs;
  • Checks all paperwork for correct title, lien information, taxes, etc. before forwarding to accounting;
  • Assist in data entry and tracking of payroll;
  • General office and mailroom functions. Handle incoming/outgoing mail including special shipping and mailing requests.

Requirements:

  • Familiarity with office procedures and basic accounting principles;
  • Able to multi-task with excellent time management skills;
  • At least 2 years of administrative experience required;
  • Legal Documents such as Drivers License must be available if employment is offered;
  • Must be a team player and also have initiative to work independently;
  • Strong organizational skills;
  • Communication Skills;
  • Customer service experience;
  • Excellent communication (written and oral) and interpersonal skills;
  • Excellent customer service and communication skills. Prior experience in customer service industries preferred but not required;
  • Previous Human Resources and/or payroll experience and familiarity with Microsoft Dynamics Great Plains a plus;
  • Proper phone etiquette and office conduct;
  • Detail oriented;
  • CDK Dealer Services experience (preferred);
  • Ability to prioritize and adapt to a changing environment.