Senior Quality Assurance Manager Job Description Template
Our company is looking for a Senior Quality Assurance Manager to join our team.
Responsibilities:
- Identify strategic and productivity initiatives to improve quality & velocity; drive execution and desired outcome;
- Hire and nurture ‘best in industry’ staff;
- Manages and provides training to employees on aspects of the QMS that are relevant to their role;
- Support project and service teams on quality assurance and warranty obligations;
- Ensures organization is in compliance with CLIA and CAP regulations;
- Leads and supports periodic management reviews;
- Operational Quality Assurance;
- Works with departments to develop and monitor key performance indicators to assess performance of the organization and guide improvement efforts;
- Track and manage non-conformances reports (NCRs) and anomalies with the vendor for closure;
- Manages corrective and preventative action (CAPA) process and lead continuous improvement activities;
- Reviews verification and validation plans and reports;
- Manage within the team Configuration and Documentation Management (CADM) needs and obligations of the organization;
- Create and maintain awareness of GS staff on H&S relevant matters by preparing and providing training / information sessions;
- Support the evaluation and possibly the implementation of other quality certification standards (AQAP, ECSS);
- Manages internal audit program and works with process owners to improve & ensure compliance of their procedures.
Requirements:
- 5+ years of experience in people management, within a high growth multi-tier enterprise environment, preferably SaaS;
- Willing to travel internationally;
- Fluency in English, any other language is considered as an asset;
- Bachelor/Master’s Degree in Information & Communications Technology (ICT) or similar industry (education can be subsituted for experience);
- Computer literacy: latest BI and analytical tools, MS Office, MS Project, etc;
- Proven experience in the domain of Occupational Health & Safety;
- Broad knowledge and hands-on technical experience in test tools, framework and automation development;
- Process development and implementation;
- Clear communication skills; able to adjust based on audience;
- Knowledge of at least one programming or scripting language (Java, Ruby, Python, Perl).