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$52.9k - $68.69k
Position Overview The Customer Service Representative provides first-level technical support for users of enterprise IT services in a highly regulated government environment, serving as the primary point of contact for incidents and service requests. The role gathers...SuggestedContract workWork experience placementWork at officeRemote workASM Research, An Accenture Federal Services Company
Atlanta, GA2 days ago- The Case Analyst IV will be a part of a team supporting development and implementation of case analysis work for reconciliation of data from the health insurance exchanges. Key Responsibilities: The Analyst is responsible for efficient and timely hands-on troubleshooting...SuggestedContract workWork at office
ASM Research, An Accenture Federal Services Company
Atlanta, GA2 days ago $58.1k - $83.38k
The Performance Analyst, Junior monitors and analyzes the performance of enterprise IT systems and services to ensure they meet defined service levels and user experience expectations in a mission-critical federal environment. This role collects, correlates, and interprets...SuggestedContract workWork at officeRemote workASM Research, An Accenture Federal Services Company
Atlanta, GA1 day ago$25.78 - $37.27 per hour
Position Overview The Customer Service Representative, Senior provides advanced technical support for users of enterprise IT services in a highly regulated federal environment. The role owns complex incidents and service requests, performing deep diagnostics across ...SuggestedContract workWork experience placementWork at officeRemote workASM Research, An Accenture Federal Services Company
Atlanta, GA2 days ago- The Incident Response Coordinator supports the end-to-end response to IT incidents and service disruptions, helping restore normal operations quickly and reduce impact on mission-critical systems. The role serves as the central coordination point for incident response ...SuggestedContract workWork experience placementWork at officeShift work
ASM Research, An Accenture Federal Services Company
Atlanta, GA14 hours agonew - The Incident Response Coordinator, Senior leads tactical coordination of complex IT incidents to minimize mission impact. The role facilitates disciplined war rooms, enforces cadence and runbooks, drives cross-team collaboration, and provides executive-ready communications...SuggestedContract workWork experience placementWork at officeShift work
ASM Research, An Accenture Federal Services Company
Atlanta, GA3 days ago - Position Overview The Operations Manager - DDLC Support leads day-to-day delivery operations for DDLC task areas, ensuring consistent, high-quality execution across multiple workstreams and locations in alignment with client requirements and contract objectives. This...SuggestedContract workFor contractorsFor subcontractorWork at officeWorldwide
ASM Research, An Accenture Federal Services Company
Atlanta, GA1 day ago $145k - $160k
Shift-specific supervisor to facilitate Azure Operations through schedule management, queue management, incident resolution, and escalation management (personal and performance issues). Takes ownership of the team on their shift. Serve as a part of the incident management...SuggestedContract workWork at officeShift workWeekend workASM Research, An Accenture Federal Services Company
Atlanta, GA4 days ago$67.9k - $180k
Position Overview The Customer Service Lead (SDL Leadership) is responsible for overseeing service desk operations, ensuring high-quality end-user support, and leading a team of support specialists in delivering timely and effective technical assistance. This role serves...SuggestedContract workWork at officeASM Research, An Accenture Federal Services Company
Atlanta, GA2 days ago$79.4k - $136.4k
Position Overview The Database Team Lead oversees the design, administration, and performance of enterprise database platforms that support critical business applications and analytics. This role leads a team of database administrators to ensure availability, security...SuggestedContract workWork at officeASM Research, An Accenture Federal Services Company
Atlanta, GA4 days ago$67.9k - $103.7k
Position Overview The End User Training Lead oversees the organization’s training and learning portfolio, so employees have the skills needed to use mission‑critical systems and processes effectively. The role leads assessment of training needs, aligns learning objectives...SuggestedContract workWork at officeShift workASM Research, An Accenture Federal Services Company
Atlanta, GA19 hours ago$139k - $159k
The PKI Engineer, Senior designs, implements, and operates enterprise Public Key Infrastructure services that underpin secure authentication, encryption, and digital signatures across mission-critical systems. The role serves as the primary technical authority for certificate...SuggestedContract workWork at officeASM Research, An Accenture Federal Services Company
Atlanta, GA19 hours ago$100k - $122.6k
The IT Configuration Analyst provides configuration management leadership to ensure the configuration management database (CMDB) accurately represents enterprise infrastructure, applications, and services. This role owns day-to-day and strategic CMDB activities, ensuring...SuggestedContract workWork at officeASM Research, An Accenture Federal Services Company
Atlanta, GA19 hours ago- Responsible for seamless order intake, validation, and processing to enable successful provisioning and billing orders to complete customer orders as a unit of work. This role requires a high level of attention to detail, the ability to work under tight deadlines, and ...SuggestedContract workWork at office
ASM Research, An Accenture Federal Services Company
Atlanta, GA19 hours ago $70.35k - $196k
...We Are: Accenture Song—a new breed of agency that’s all about the Experience. For us, customer experience is not an add-on; it’s foundational to who we are and how we empower our clients. As the world’s largest, most disruptive agency, we drive lasting growth for clients...SuggestedContract workLive inWork at officeLocal areaAccenture
Atlanta, GA3 days ago$99.3k - $140.74k
The Problem Manager, Mid oversees the lifecycle of problems within enterprise IT services to identify root causes of recurring incidents and implement permanent corrective actions. This role leads structured investigations into major and recurring issues, coordinating ...Permanent employmentContract workWork at officeASM Research, An Accenture Federal Services Company
Atlanta, GA6 days ago$69.7k - $91.35k
Position Overview The ServiceNow Analyst provides analysis and configuration support for the enterprise ServiceNow platform, with a focus on documenting requirements and implementing lighter‑weight changes to workflows, reports, and knowledge content. The role works...Contract workWork experience placementWork at officeRemote workASM Research, An Accenture Federal Services Company
Atlanta, GA2 days ago$150k - $170k
Responsible for a complex development project, providing general oversight and direction to the developers on the project in a senior developer capacity. Conceives, designs, and tests logical structure to meet program requirements. Writes programs according to specifications...Contract workWork at officeASM Research, An Accenture Federal Services Company
Atlanta, GA2 days ago$67.9k - $132.5k
Position Overview The Service Desk Shift Supervisor oversees a service-desk shift to ensure end users receive timely, high-quality support for incidents and service requests. The role manages ticket queues, staff assignments, and escalations so response and resolution...Contract workWork at officeShift workASM Research, An Accenture Federal Services Company
Atlanta, GA4 days ago$94.1k - $144.8k
The Database Administrator, Senior leads the design, implementation, and lifecycle management of enterprise database platforms that underpin mission-critical systems in a highly regulated government environment. The role owns advanced performance tuning, capacity planning...Contract workWork experience placementWork at officeASM Research, An Accenture Federal Services Company
Atlanta, GA2 days ago$36.06 - $40.87 per hour
Assists with the development of various documentation products in support of assigned program/project system. Collaborates with appropriate team members to develop required documentation materials (end-user manuals, technical documents, graphics, etc.). Ensures all developed...Contract workWork at officeASM Research, An Accenture Federal Services Company
Atlanta, GA3 days ago$58.1k - $95.9k
Position Overview The Change Management Engineer designs, implements, and governs ITIL-aligned change management processes that control modifications to mission-critical systems in a highly regulated federal IT environment. The role evaluates and prioritizes change ...Contract workWork experience placementWork at officeASM Research, An Accenture Federal Services Company
Atlanta, GA1 day ago- The Product Owner will be responsible for guiding the vision, prioritization, and delivery of product features to support internal and external stakeholders such as Business Analysts, development teams, and program leadership. Our Product Owners leverage Agile frameworks...Contract workWork at office
ASM Research, An Accenture Federal Services Company
Atlanta, GA16 days ago $78.4k - $129.4k
Position Overview The SharePoint Lead directs the design, administration, and optimization of enterprise SharePoint environments that host collaboration sites, content repositories, and business applications. The role designs and maintains SharePoint farms, site collections...Contract workWork at officeASM Research, An Accenture Federal Services Company
Atlanta, GA2 days ago$94.1k - $170k
Position Overview The Enterprise Architect is responsible for designing, implementing, and supporting enterprise-scale, multitenant environments centered on Oracle E-Business Suite (EBS) within Oracle Cloud Infrastructure (OCI). This role operates across the full lifecycle...Contract workWork at officeASM Research, An Accenture Federal Services Company
Atlanta, GA19 hours ago$69.7k - $95.85k
Directs and organizes management studies which may include surveys and special projects, as necessary. Identifies and implements new organizational processes and procedures backed by advanced analytical work. Makes significant contributions to department goals and planning...Contract workWork at officeASM Research, An Accenture Federal Services Company
Atlanta, GA19 hours ago$79.4k
Position Overview The Field Office Support Lead manages field IT support operations to ensure end-user devices, connectivity, and local infrastructure at distributed offices remain reliable, secure, and compliant. The role plans and coordinates technician dispatches...Contract workWork experience placementWork at officeLocal areaRemote workASM Research, An Accenture Federal Services Company
Atlanta, GA3 days ago$20.83 - $26.25 per hour
Position Overview The Customer Service Representative, Junior provides entry-level, first-line technical support for users of enterprise IT services in a highly regulated government environment. The role receives and documents incidents and service requests, performs...Contract workWork experience placementWork at officeASM Research, An Accenture Federal Services Company
Atlanta, GA2 days ago$78.4k - $129.4k
The Patch Management Specialist, Mid manages coordinated patching of operating systems, applications, and infrastructure components to maintain security, stability, and compliance for mission-critical enterprise environments. The role plans and schedules patch cycles, ...Permanent employmentContract workWork at officeASM Research, An Accenture Federal Services Company
Atlanta, GA3 days ago$59k - $79.6k
The IT Configuration Analyst, Junior supports configuration management activities that keep the enterprise configuration management database (CMDB) accurate, complete, and reliable across infrastructure and application services. The role focuses on collecting, validating...Contract workWork at officeASM Research, An Accenture Federal Services Company
Atlanta, GA5 days ago
