Average salary: $267,000 /yearly
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$52.9k - $68.69k
Position Overview The Customer Service Representative provides first-level technical support for users of enterprise IT services in a highly regulated government environment, serving as the primary point of contact for incidents and service requests. The role gathers...SuggestedContract workWork experience placementWork at officeRemote workASM Research, An Accenture Federal Services Company
Madison, WI3 days ago$79.4k - $135k
Position Overview The Incident Manager, Mid leads the full lifecycle of IT incidents and service requests to restore normal operations quickly and minimize disruption to mission-critical systems. This role oversees day-to-day execution of the incident management process...SuggestedContract workWork experience placementWork at officeASM Research, An Accenture Federal Services Company
Madison, WI3 days ago$36.06 - $40.87 per hour
Assists with the development of various documentation products in support of assigned program/project system. Collaborates with appropriate team members to develop required documentation materials (end-user manuals, technical documents, graphics, etc.). Ensures all developed...SuggestedContract workWork at officeASM Research, An Accenture Federal Services Company
Madison, WI3 days ago$47.7k - $54.6k
Installs, changes, and repairs basic problems of personal computer hardware and software systems, and provides technical assistance to system users. Answers inquiries concerning systems operation; diagnoses system hardware, software, and operator problems; and recommends...SuggestedContract workWork at officeASM Research, An Accenture Federal Services Company
Madison, WI4 days ago- The Case Analyst IV will be a part of a team supporting development and implementation of case analysis work for reconciliation of data from the health insurance exchanges. Key Responsibilities: The Analyst is responsible for efficient and timely hands-on troubleshooting...SuggestedContract workWork at office
ASM Research, An Accenture Federal Services Company
Madison, WI3 days ago - The Problem Mgmt. Lead / Problem Manager, Senior leads the end-to-end problem management function to identify, analyze, and eliminate root causes of recurring incidents impacting mission-critical IT services. This role owns the lifecycle of problems from detection and ...SuggestedPermanent employmentContract workWork at office
ASM Research, An Accenture Federal Services Company
Madison, WI5 days ago $67.9k - $89.97k
The Hardware Refresh Manager leads the lifecycle planning and execution of hardware refresh activities across end-user devices, servers, and network equipment in a federal IT environment. The role oversees large-scale deployment, decommissioning, and secure disposal of...SuggestedContract workWork at officeASM Research, An Accenture Federal Services Company
Madison, WI3 days ago- The Quality Assurance (QA) Specialist is responsible for analyzing the efficiency and effectiveness of individual case analysts. Key Responsibilities: The Quality Assurance (QA) Specialist is responsible for analyzing the efficiency and effectiveness of individual...SuggestedContract work
ASM Research, An Accenture Federal Services Company
Madison, WI4 days ago - The Incident Response Coordinator, Senior leads tactical coordination of complex IT incidents to minimize mission impact. The role facilitates disciplined war rooms, enforces cadence and runbooks, drives cross-team collaboration, and provides executive-ready communications...SuggestedContract workWork experience placementWork at officeShift work
ASM Research, An Accenture Federal Services Company
Madison, WI4 days ago - The Incident Response Coordinator supports the end-to-end response to IT incidents and service disruptions, helping restore normal operations quickly and reduce impact on mission-critical systems. The role serves as the central coordination point for incident response ...SuggestedContract workWork experience placementWork at officeShift work
ASM Research, An Accenture Federal Services Company
Madison, WI22 hours ago $62.2k - $105.7k
Position Overview The Incident Manager oversees the end-to-end lifecycle of IT incidents in an enterprise environment, ensuring rapid restoration of normal service with minimal disruption to mission-critical systems. The role coordinates cross-functional technical teams...SuggestedContract workWork experience placementWork at officeASM Research, An Accenture Federal Services Company
Madison, WI4 days ago$78.4k - $106.1k
Position Overview The DevSecOps Engineer, Junior supports the design, security, and automation of delivery pipelines and infrastructure that underpin mission-critical applications. The role contributes to CI/CD workflows that integrate build, test, and security controls...SuggestedContract workWork experience placementWork at officeRemote workASM Research, An Accenture Federal Services Company
Madison, WI9 hours ago$58.1k - $83.38k
The Performance Analyst, Junior monitors and analyzes the performance of enterprise IT systems and services to ensure they meet defined service levels and user experience expectations in a mission-critical federal environment. This role collects, correlates, and interprets...SuggestedContract workWork at officeRemote workASM Research, An Accenture Federal Services Company
Madison, WI2 days ago- Job Description The Case Analyst II plays a significant role on a fully remote team supporting case analysis and reconciliation of data from the health insurance exchange. As a Case Analyst II, you will be part of a team empowered to collect and reconcile data from ...SuggestedContract workRemote workFlexible hours
ASM Research, An Accenture Federal Services Company
Madison, WI2 days ago - The Incident Manager, Senior leads major incident response activities across complex enterprise and federal IT environments. This role ensures rapid service restoration, coordinates technical and business stakeholders, and drives continual improvement across the incident...SuggestedContract workWork at office
ASM Research, An Accenture Federal Services Company
Madison, WI5 days ago $67.9k - $132.5k
Position Overview The Service Desk Shift Supervisor oversees a service-desk shift to ensure end users receive timely, high-quality support for incidents and service requests. The role manages ticket queues, staff assignments, and escalations so response and resolution...Contract workWork at officeShift workASM Research, An Accenture Federal Services Company
Madison, WI5 days ago$70.35k - $196k
...We Are: Accenture Song—a new breed of agency that’s all about the Experience. For us, customer experience is not an add-on; it’s foundational to who we are and how we empower our clients. As the world’s largest, most disruptive agency, we drive lasting growth for clients...Contract workLive inWork at officeLocal areaAccenture
Milwaukee, WI4 days ago$80.2k - $111.3k
Position Overview The Cybersecurity Incident Response Engineer, Senior leads complex incident response efforts for enterprise networks and mission-critical systems, owning the technical direction and coordination of high-impact events in a highly regulated environment...Contract workWork experience placementWork at officeASM Research, An Accenture Federal Services Company
Madison, WI5 days ago$132.5k - $366.3k
...solutions across multiple industries (e.g., finance, healthcare) by tailoring agentic workflows to industry needs. Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill...Live inWork at officeLocal areaAccenture
Milwaukee, WI11 days ago$59k - $79.6k
The IT Configuration Analyst, Junior supports configuration management activities that keep the enterprise configuration management database (CMDB) accurate, complete, and reliable across infrastructure and application services. The role focuses on collecting, validating...Contract workWork at officeASM Research, An Accenture Federal Services Company
Madison, WI6 days ago$65.4k - $87.52k
The Patch Management Specialist, Junior supports the patch management lifecycle for desktops, laptops, and remote endpoints to maintain secure, stable, and compliant enterprise environments. The role assists with identifying required operating system and application patches...Contract workWork at officeRemote workASM Research, An Accenture Federal Services Company
Madison, WI1 day ago$58.1k - $95.9k
Position Overview The Change Management Engineer designs, implements, and governs ITIL-aligned change management processes that control modifications to mission-critical systems in a highly regulated federal IT environment. The role evaluates and prioritizes change ...Contract workWork experience placementWork at officeASM Research, An Accenture Federal Services Company
Madison, WI2 days ago$79.4k - $136.4k
Position Overview The Database Team Lead oversees the design, administration, and performance of enterprise database platforms that support critical business applications and analytics. This role leads a team of database administrators to ensure availability, security...Contract workWork at officeASM Research, An Accenture Federal Services Company
Madison, WI5 days ago- The Systems Administrator, Senior manages and optimizes complex enterprise infrastructure spanning Windows and Linux servers, VMware environments, and cloud services that support mission-critical government systems. The role leads major changes, automation, and incident...Contract workWork at office
ASM Research, An Accenture Federal Services Company
Madison, WI4 days ago $94.1k - $150k
Position Overview The Cyber Threat Hunter proactively protects enterprise environments from advanced cyber threats by analyzing network, endpoint, and log data to identify malicious activity that may evade conventional security controls. This role establishes normal...Contract workWork at officeASM Research, An Accenture Federal Services Company
Madison, WI2 days ago- The PKI Engineer, Mid designs, implements, and maintains enterprise public key infrastructure services that underpin secure authentication, encryption, and digital signatures for mission-critical systems. The role owns certificate lifecycle management processes, ensuring...Contract workWork at office
ASM Research, An Accenture Federal Services Company
Madison, WI1 day ago - Responsible for seamless order intake, validation, and processing to enable successful provisioning and billing orders to complete customer orders as a unit of work. This role requires a high level of attention to detail, the ability to work under tight deadlines, and ...Contract workWork at office
ASM Research, An Accenture Federal Services Company
Madison, WI1 day ago $94.1k - $143.7k
Position Overview The Unified Communications Engineer serves as the senior technical expert for the design, implementation, and sustainment of enterprise voice, video, and collaboration services that support federal mission and business operations. This role monitors...Contract workWork at officeASM Research, An Accenture Federal Services Company
Madison, WI1 day ago$99.3k - $140.74k
The Problem Manager, Mid oversees the lifecycle of problems within enterprise IT services to identify root causes of recurring incidents and implement permanent corrective actions. This role leads structured investigations into major and recurring issues, coordinating ...Permanent employmentContract workWork at officeASM Research, An Accenture Federal Services Company
Madison, WI7 days ago$78.4k - $79.6k
Responsible for corporate learning and development function within the Human Resources Operations Team. Implements all aspects of organizational development. Develops training programs, facilitates corporate learning & development change management initiatives, and reviews...Contract workWork at officeASM Research, An Accenture Federal Services Company
Madison, WI2 days ago
