Average salary: $267,000 /yearly
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- Key Responsibilities War‑Room Facilitation: Structure/facilitate major incident bridges; maintain restoration focus; assign actions/owners; track progress to closure; enforce decision/messaging cadence. Process Execution & Standards: Maintain/enforce incident playbooks...SuggestedContract workWork experience placementWork at officeShift work
ASM Research, An Accenture Federal Services Company
Madison, WI2 days ago $94.1k - $132.5k
Overview The Problem Manager is responsible for identifying, analyzing, and resolving problems within the IT infrastructure to prevent incidents from recurring. This role manages the lifecycle of all problems, from initial detection through to resolution, ensuring that...SuggestedPermanent employmentContract workWork at officeASM Research, An Accenture Federal Services Company
Madison, WI2 days ago- The Training Specialist, Mid designs and delivers end‑to‑end training programs that help users, support staff, and managers effectively adopt new systems, tools, and processes in a mission‑critical federal environment. The role conducts needs analyses, defines learning...SuggestedContract workWork experience placementWork at office
ASM Research, An Accenture Federal Services Company
Madison, WI1 day ago - Position Overview The Operations Manager – DDLC Support leads day-to-day delivery operations for DDLC task areas, ensuring consistent, high-quality execution across multiple workstreams and locations in alignment with client requirements and contract objectives. This role...SuggestedContract workFor contractorsFor subcontractorWork at officeWorldwide
ASM Research, An Accenture Federal Services Company
Madison, WI3 days ago $78.4k - $119.18k
A technology consulting firm is seeking a Mid Database Administrator to oversee enterprise databases' stability, performance, and security. Responsibilities include optimizing database instances, designing backup and recovery strategies, and implementing security controls...SuggestedASM Research, An Accenture Federal Services Company
Madison, WI3 days ago$67.9k - $103.7k
A federal IT solutions provider is seeking an End User Training Lead in Madison, Wisconsin. This role involves overseeing the organization’s training portfolio for critical systems, managing a team of trainers, and designing effective training programs. Candidates should...SuggestedASM Research, An Accenture Federal Services Company
Madison, WI1 day ago$36.06 - $40.87 per hour
Assists with the development of various documentation products in support of assigned program/project system. Collaborates with appropriate team members to develop required documentation materials (end-user manuals, technical documents, graphics, etc.). Ensures all developed...SuggestedContract workWork at officeASM Research, An Accenture Federal Services Company
Madison, WI3 days ago- A federal services technology provider is seeking a Training Specialist, Mid, to develop and deliver training programs for new systems in Wisconsin. The role includes performing training needs analyses, designing blended curricula, facilitating training sessions, and evaluating...Suggested
ASM Research, An Accenture Federal Services Company
Madison, WI1 day ago $25.78 - $37.27 per hour
Position Overview The Customer Service Representative, Senior provides advanced technical support for users of enterprise IT services in a highly regulated federal environment. The role owns complex incidents and service requests, performing deep diagnostics across hardware...SuggestedContract workWork experience placementWork at officeRemote workASM Research, An Accenture Federal Services Company
Madison, WI3 days ago$100k - $122.6k
Key Responsibilities Lead day‑to‑day CMDB operations by establishing and enforcing processes to create, update, and retire configuration items (CIs) and their relationships. Analyze discovery feeds, manual updates, and change records to reconcile data discrepancies and...SuggestedContract workWork at officeASM Research, An Accenture Federal Services Company
Madison, WI5 days ago$79.4k - $136.4k
Position Overview The Database Team Lead oversees the design, administration, and performance of enterprise database platforms that support critical business applications and analytics. This role leads a team of database administrators to ensure availability, security,...SuggestedContract workWork at officeASM Research, An Accenture Federal Services Company
Madison, WI1 day ago$94.1k - $144.8k
The Database Administrator, Senior leads the design, implementation, and lifecycle management of enterprise database platforms that underpin mission‑critical systems in a highly regulated government environment. The role owns advanced performance tuning, capacity planning...SuggestedContract workWork experience placementWork at officeASM Research, An Accenture Federal Services Company
Madison, WI2 days ago$69.7k - $112.8k
The Performance Analyst, Mid monitors and analyzes the performance of enterprise IT systems and services to ensure they meet defined service levels and user experience expectations in a mission-critical federal environment. This role collects, correlates, and interprets...SuggestedContract workWork at officeRemote workASM Research, An Accenture Federal Services Company
Madison, WI2 days ago$94.1k - $152.8k
Position Overview The ServiceNow Engineer provides advanced engineering, configuration, and integration support for the enterprise ServiceNow platform to ensure stability, scalability, and alignment with organizational standards. The role works closely with product ...SuggestedContract workWork at officeASM Research, An Accenture Federal Services Company
Madison, WI2 days ago$79.4k - $136.4k
A federal IT solutions provider is seeking a Database Team Lead to oversee enterprise database platforms. This role involves managing a team of DBAs, ensuring database performance, security, and compliance in a federal environment. Candidates should have over 8 years of...SuggestedASM Research, An Accenture Federal Services Company
Madison, WI10 hours ago- The role of a ServiceNow Platform Administrator involves managing and maintaining the ServiceNow platform to ensure its optimal performance and alignment with organizational needs. This includes tasks like system upgrades, user provisioning, reporting, and problem resolution...Contract workWork at office
ASM Research, An Accenture Federal Services Company
Madison, WI4 days ago - Responsibilities Assesses the needs of the caller to ensure first-call resolution of all presented needs. Educates participants on specialty program offerings, promotes services, and demonstrates knowledge of military culture. Conducts comprehensive professional assessments...Contract workWork experience placement
ASM Research, An Accenture Federal Services Company
Madison, WI5 days ago $97k - $164.9k
Position Overview The Systems Administrator Lead provides technical and leadership oversight for the administration of servers, operating systems, and core infrastructure services that support mission‑critical operations in a federal IT environment. The role directs day...Permanent employmentContract workWork experience placementWork at officeASM Research, An Accenture Federal Services Company
Madison, WI1 day ago$23 - $27 per hour
Responsible for seamless order intake, validation, and processing to enable successful provisioning and billing orders to complete customer orders as a unit of work. This role requires a high level of attention to detail, the ability to work under tight deadlines, and ...Contract workTemporary workWork at officeASM Research, An Accenture Federal Services Company
Madison, WI5 days ago- The Backup and Recovery Specialist, Senior leads the architecture and governance of enterprise backup and recovery services that protect large, complex environments supporting mission‑critical systems in a federal IT setting. This role owns the overall health, scalability...Contract work
ASM Research, An Accenture Federal Services Company
Madison, WI3 days ago $69.7k - $112.8k
...ASM Research, An Accenture Federal Services Company is looking for a Performance Analyst, Mid in Madison, Wisconsin. This role monitors and analyzes enterprise IT systems performance, ensuring they meet service levels. Responsibilities include designing dashboards, conducting...ASM Research, An Accenture Federal Services Company
Madison, WI10 hours ago$80k - $90k
Technical Leadership Manage a team handling complex, multi-system PIV/PKI issues (certificate failures, smart card logon errors, middleware failures, CRL/OCSP issues, workstation trust issues, email signing/encryption problems). Oversee deep-dive investigation of...Permanent employmentContract workWork at officeASM Research, An Accenture Federal Services Company
Madison, WI5 days ago$79.4k
Position Overview The Field Office Support Lead manages field IT support operations to ensure end‑user devices, connectivity, and local infrastructure at distributed offices remain reliable, secure, and compliant. The role plans and coordinates technician dispatches, wellness...Contract workWork experience placementWork at officeLocal areaRemote workASM Research, An Accenture Federal Services Company
Madison, WI10 hours ago$54.4k - $87.52k
...ASM Research, An Accenture Federal Services Company is hiring a Junior Systems Administrator in Madison, Wisconsin. This role includes supporting enterprise systems through server administration tasks, monitoring system health, and helping design training for effective...ASM Research, An Accenture Federal Services Company
Madison, WI10 hours ago$58.1k - $95.9k
Position Overview The Change Management Engineer designs, implements, and governs ITIL-aligned change management processes that control modifications to mission-critical systems in a highly regulated federal IT environment. The role evaluates and prioritizes change ...Contract workWork experience placementWork at officeASM Research, An Accenture Federal Services Company
Madison, WI1 day ago- ...ASM Research, An Accenture Federal Services Company seeks an experienced IT Administrator to oversee PingFederate and related identity federation services. You will manage end-to-end platform operations and ensure secure, highly available authentication and access controls...
ASM Research, An Accenture Federal Services Company
Madison, WI1 day ago $94.1k - $132.5k
A technology services firm in Wisconsin is seeking a Problem Manager responsible for overseeing the lifecycle of IT problems to prevent recurrence. The role encompasses root cause analysis, collaboration with change management, and implementation of process improvements...ASM Research, An Accenture Federal Services Company
Madison, WI9 hours ago$83.7k - $111.3k
Position Overview The Performance Manager oversees the monitoring, analysis, and optimization of IT systems and service performance to ensure that mission‑critical environments meet defined service levels and program outcomes. The role designs and maintains performance...Contract workWork experience placementWork at officeASM Research, An Accenture Federal Services Company
Madison, WI2 days ago- Responsible for the day-to-day execution of typically 2-3 small to medium sized projects of a moderately complex technical nature. Will supervise technical and junior management leads. Responsible for P&L, operating income, and organic growth business development. Accountable...Contract workWork at office
ASM Research, An Accenture Federal Services Company
Madison, WI3 days ago $54k - $58k
Participates in the quality assurance (QA) activities of a project which may include test case, requirements and design reviews. Executes test events (test plan, test scripts, schedule management, test report, test event). Documents and debriefs team members on test results...Contract workWork at officeASM Research, An Accenture Federal Services Company
Madison, WI5 days ago
