Average salary: $100,400 /yearly
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$75.8k - $93.6k
...Cybersecurity (preferred) Minimum of 2 years of experience required, 5 years preferred Previous experience within DoD networks Avaya Certified Support Specialist (ACSS) or equivalent certification Nortel Meridian System Administration or equivalent certification...SuggestedFull timeWork at officeRemote workBowhead / UIC Technical Services
Everett, WA6 days ago- We are one of the premier Avaya Business partners in the Boston area, and as we grow we have a need for a mid-senior level Avaya Engineer. So, if you are an Avaya Engineer with experience, who is looking for a company with a great corporate culture, where your voice will...SuggestedHourly payWork at office
- ...year of recent experience in a collections call center environment Experience with a multi-line phone system (e.g., LiveVox, Noble, Avaya, Genesys etc.) Excellent communication & computer skills Plusses: Previous experience in collections, credit or a related...Suggested
$15.36 per hour
...databases Nice to Have (Not Required): Microsoft Teams Microsoft Office / Outlook Familiarity with call-handling systems (e.g., Avaya) Employment Details: Contract Length: 11-month contract (no guarantee of full-time employment, opportunity to extend or convert...SuggestedFull timeContract workTemporary workWork at officeFlexible hours$17 - $31.3 per hour
...explain insurance benefits related to health insurance, and/or discussing patient financial responsibilities. Knowledge with using Avaya-One X, Availity, Change HealthCare and/or CoverMyMeds. Pharmacy Technician license Education: ~ High School Diploma or...SuggestedHourly payFull timeContract workWork experience placementWork at officeLocal areaWork from homeFlexible hours$50 - $60 per hour
...Qualifications ~7+ years of project management experience ~2+ years of experience in a professional services environment ~ Experience with Avaya, Cisco, Microsoft, or Genesys product lines ~ Strong track record of delivering complex solutions with lots of cross team...SuggestedHourly payContract workTemporary work- ...in: Microsoft Office (Excel, Word, Outlook, PowerPoint) Zoom Microsoft Teams Netsmart/myAvatar Dayforce NFocus Avaya Tableau Dashboards ~ Willingness to attend trainings to increase knowledge and learn said databases and programs Visual and...SuggestedWork experience placementWork at officeRemote workFlexible hoursShift workAfternoon shift
- ...Call Center ~ Experience working with any/all VoIP and TDM based systems including but not limited to: Cisco Communications Manager, Avaya, Nortel, NEC, Shortel, Siemens ~ Experience working with TCP/UDP, SIP, RTP/RTCP or other multimedia network protocols...SuggestedRemote work
- ...contact center management systems/agent desktop software solutions (example Salesforce, Cisco Finesse, Zoho Desk, Freshdesk, Calabrio, Avaya/Verint, Genesys, Five9 or ZOOM International). Consistently meet or exceed individual production metrics and quality KPIs, some...SuggestedLocal areaRemote workMonday to FridayFlexible hours
- ...edit information collection during the interview for quality assurance purposes. Use the C4 call management system, Dialer, and Avaya Phone System to make telephone calls. log call attempts, document information with orders as necessary and record call results. Learn...SuggestedTemporary workShift work
Pride Health
Lees Summit, MO9 days ago $21.5 per hour
...skills. Knowledge of Microsoft Office programs, Outlook (email), and the Internet is required. ESSENTIAL TASKS: Utilize the AVAYA automated Call Distribution (ACD) system, receive phone calls for appointment related requests for the National Capital Region and...SuggestedContract workCurrently hiringWork at officeLocal areaImmediate start$30.51 per hour
...year of experience in telecom administration, help desk, or data entry roles. ~ Familiarity with Telephone Management Systems (e.g., Avaya CMS, NEC TMS, or DoD TMS equivalents). ~ Proficiency in Microsoft Excel, Outlook, and Word. ~ Strong attention to detail,...SuggestedWork at office$18.5 - $19.5 per hour
...contact center management systems/agent desktop software solutions (example Salesforce, Cisco Finesse, Zoho Desk, Freshdesk, Calabrio, Avaya/Verint, Genesys, Five9 or ZOOM International) Consistently meet or exceed individual production metrics and quality KPIs, some of...SuggestedHourly payRemote workMonday to Friday- ...for the past 12 months. Working knowledge of Microsoft Office Applications (Teams, Word, PowerPoint, and Excel) Salesforce and AVAYA knowledge is an added advantage Physical Job Requirements: ~ Ability to sit for extended periods of time Prometric is an Equal...SuggestedWork at officeLocal areaWorldwideWeekend work
- ...in Albany, NY. Responsibilities: Providing switchboard services for the effective operations of this facility. Using three Avaya 302c electronic telephone attendant consoles to process incoming and outgoing telephone calls. Completing all calls in a timely,...SuggestedLocal areaLong distance2 days per week
$21.28 - $34.82 per hour
...(ERP), Electronic Data Interchange (EDI) or Global Healthcare Exchange (GHX) are a plus Experience with PowerBI, Genesys, and/or Avaya are a plus $21.28-34.82 per hour plus bonus eligible + benefits. Individual pay is based on skills, experience, and other relevant...Remote jobHourly payTemporary workMonday to FridayFlexible hours- ...preferred. Minimum of 2 years outbound B2B calling. Computer efficiency with Microsoft Office. Salesforce experience preferred. Avaya phone experience a plus. Good team player with desire to work collaboratively with operations and management. Meet daily/...Work at office
$69.66k - $122.23k
...automation technologies (e.g., ExactTarget, Marketo, Eloqua). Practical knowledge of telephony and CTI systems (e.g., Genesys, Cisco, Avaya) Ability to work independently and effectively manage multiple initiatives. Previous experience working in an agile/kanban...Live inFlexible hours- ...smooth recruitment processes and positive candidate experience. ~ Experience hiring for contact center technologies like Genesys, Avaya, NICE, Five9, and other cloud-based and on-premises solutions. Additional Information We offer: Competitive Pay and Benefits...Full timeInternshipRemote workWorldwideRelocation
- ...workflows, assigns tasks based on skill levels (e.g., Level 1, 2, or 3 personnel), and monitors team performance using tools like the Avaya Aura Contact Center and MMLD databases, providing weekly and monthly progress reports to the Contracting Officer and Contracting...Contract workFor contractorsWork at officeLocal area
$25.44 per hour
...emergencies, and help ensure a safe and connected environment for patients, staff, and visitors. Job Responsibilities Operate the Avaya switchboard to handle all calls promptly and professionally Monitor hospital codes, alarms, and safety systems Activate...Temporary work$110k - $145k
...Qualifications Cisco Certifications in Voice Specialization, such as CCNP - Collaboration Other technical certifications (i.e. CCNA, Avaya ACE, etc.) Additional Information C1 BENEFITS * 401(k) Plan (35% employer match per dollar up to 10% employee contribution) *...Daily paidTemporary workWork experience placementSummer workWork at office- ...contact center operations, ideally in a utility or regulated environment. Experience with workforce management tools such as Verint, Avaya, or similar systems. An outstanding understanding of workforce planning and forecasting methodologies. Strong analytical and...Temporary workWork at officeLocal areaImmediate startWork from homeFlexible hoursWeekend work
$4,523.16 per month
...and deploy, automating repeatable tasks using PowerShell Scripting and/or Visual Basic Scripts (VBS). - Monitor, manage, and update Avaya telecommunications equipment, such as Avaya Aura Communications Manager, Session Manager, and Session Border Controller, along with...Full timeWork experience placementWork at officeRelocationWork visaNight shift- ...Calabrio. Technical Skills: Strong Excel and reporting skills. Familiarity with telephony systems (e.g., Five9, Genesys, Avaya). Solid understanding of ACD metrics, service levels, and staffing models. Soft Skills: Excellent communication and...Hourly payRemote workShift work
- ...Specialist is proficient in the use of the Contact Center's communication technology (e.g., MediCall, eNotify, WebXchange, QGenda, Avaya) to process calls according to UPHS and hospital policies, procedures, and guidelines. This position requires quick thinking and a clear...Shift work
- ...in a multi-skilled workforce management environment preferred Experience with enterprise call center management software (e.g., Avaya, Cisco, NICE inContact) preferred Strong problem-solving skills with the ability to identify root causes and recommend solutions...Hourly payCurrently hiringLocal area
- ...ages of patients served in a friendly, courteous manner. 6. Will maintain constant contact with other transporters via the use of Avaya phones. 7. Displays a positive attitude with visitors and co-workers according to the standards of conduct policy. 8. Maintains...Local areaImmediate startFlexible hoursShift work
$17 - $28.46 per hour
...explain insurance benefits related to health insurance, and/or discussing patient financial responsibilities. - Knowledge with using Avaya-One X, Availity, Change HealthCare and/or CoverMyMeds. Education - High School Diploma or equivalent work experience....Hourly payFull timeContract workWork experience placementWork at officeLocal areaWork from homeFlexible hours- ...to staff for completion). Makes timely outbound call in response to the web request, using documented MCC guidelines. Utilizes the Avaya phone application to facilitate communication, including transfers to nurses, schedulers, crossfunctional departments, etc. Records...Work at officeFlexible hours
