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  •  ...services companies in the USA, with a strong call center footprint and operations that extend...  ...-leading organization.  The WFM Analyst plays a key role in sustaining real-time...  ...possess the below qualities: ~3 years in workforce management, scheduling, or real-time... 
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    MCI Careers

    Wichita, KS
    2 days ago
  •  ...services companies in the USA, with a strong call center footprint and operations that extend...  ...-leading organization. The WFM Analyst plays a key role in sustaining real-time...  ...the below qualities: ~3 years in workforce management, scheduling, or real-time analysis... 
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    Remote work
    Shift work

    MCI Careers

    Wichita, KS
    29 days ago
  •  ...Workforce Analyst, RxCompass and Variable CoPay Roles And Responsibilities The Workforce Analyst, RxCompass & Variable Copay is responsible...  ...supporting healthcare, pharmacy benefit management, contact center, case-management, or other regulated operations. •... 
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    Full time
    Local area
    Immediate start
    Remote work
    Weekend work

    Southern Scripts

    Dallas, OR
    19 hours ago
  •  ...and Business consulting services. We are in search of a highly motivated candidate to join our talented Team. Job Title: AI Workforce Analyst Location: Chantilly, VA ( Remote ) Job Summary:We are seeking a highly experienced AI Workforce Analyst to support strategic... 
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    Long term contract
    Remote work

    Ampcus

    Chantilly, Loudoun County, VA
    1 day ago
  •  ...built for someone who knows how to run workforce planning as a discipline-not just report...  ...We are looking for a seasoned workforce analyst who can build and own the models that drive...  .... This individual will sit at the center of workforce strategy to translate business... 
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    Temporary work
    Local area
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    RxBenefits

    Denver, CO
    1 day ago
  • $78k - $156k

     ...solutions. Position OverviewThe Senior Workforce Analyst plays a key role in informing enterprise...  ...employee performance analytics, and contact center operational metrics, the Senior Analyst...  ..., headcount, employee performance, and call center efficiency.Identify workforce-... 
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    Full time
    Part time
    Remote work
    Worldwide
    Work visa
    Monday to Friday
    Shift work

    Abbott

    Madison, WI
    2 days ago
  •  ...Category : Workforce Management Application Deadline: Ongoing until positions are filled...  ...Supervisors, Operations Managers and Support Center personnel. Real time interaction with...  ...pre-approved must be limited (ACW, long calls, Aux modes) ~ Communicate with operations... 
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    Ongoing contract
    Immediate start
    Work from home
    Flexible hours

    Teleperformance USA

    Brownsville, TX
    5 days ago
  •  ...job opportunity: Long-term remote contract position with flexibility Opportunity to shape the future of work through innovative AI workforce strategies Engage with stakeholders across government, industry, and academia Competitive salary commensurate with experience... 
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    Long term contract
    Immediate start
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    Ampcus

    Chantilly, Loudoun County, VA
    2 days ago
  •  ...Workforce Analyst EmpiRx Health is the leading clinically-driven pharmacy benefits management...  ...Our pharmacists and clinicians are at the center of everything we do-and our population...  ...need for overtime and approve PTO for the call center while maintaining service levels.... 
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    Remote work

    EmpiRx Health

    Orlando, FL
    5 days ago
  • $70k - $85k

     ...for considering Progyny! The Contact Center Business Analyst will play a key role in analyzing data...  ...providing actionable insights to improve call center performance and member...  ...perspectives, skills and experiences within our workforce. All qualified applicants will receive... 
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    Summer work
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    3 days per week

    Progyny, Inc.

    New York, NY
    5 hours ago
  •  ...Workforce Management Analyst II Lumen Solutions Group Inc. is a technology consulting Services Company...  ...Responsibilities Analyze historical call volume, workload trends, and business...  ...management tools to optimize call center performance and resource allocation.... 
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    Lumen Solutions Group Inc.

    United States
    1 day ago
  •  ...Wfm Analyst/ Workforce Supervisor Or Qa Specialist We are seeking an experienced WFM Analyst/ Workforce Supervisor or QA specialist to support and optimize a high-performance inside sales call center environment. This role is responsible for maintaining script adherence... 
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    Remote work
    Night shift

    1840 & Company

    United States
    3 days ago
  • $16.06 - $24.09 per hour

     ...exciting time to be a part of H&R Block! What you'll do... As a Workforce Real-Time Analyst, you will be instrumental in ensuring the efficiency and...  ...incident management outages. Your expertise in contact center operations and workforce management principles will be... 
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    Temporary work
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    H&R Block

    Kansas City, MO
    2 days ago
  • $61.84 - $68.72 per hour

     ...and testing environments. Dive deep into operational and workforce-related datasets to uncover critical trends, identify staffing...  ...Familiarity with fleet operations, service operations, or contact center environments. About Aquent Talent Aquent Talent... 
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    Hourly pay
    Temporary work

    Aquent

    San Mateo, CA
    12 hours ago
  • $119k - $172k

     ...ANSER is seeking a Senior Industrial Workforce Development Analyst to support the Industrial Base Analysis...  ...ANSER Headquarters), Alexandria, VA (Mark Center), or telework within the National...  ...apply for a position with ANSER, please call (***) ***-**** or e-mail Recruiting@... 
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    Full time
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    ANSER

    Alexandria, VA
    5 days ago
  •  ...Quality Analyst Lead MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries...  ...with Training, Operations, and Workforce teams to integrate quality... 
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    Local area
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    Operations Management Positions

    Wichita, KS
    2 days ago
  • One of my clients is looking for an urgent requirement for an ADP Workforce Now (WFN) Analyst (remote). Role: ADP Workforce Now (WFN) Analyst Duration: 6+ months Work mode: Remote (but must be in PST, MST, or CST and be willing to work PST hours) Experience: 9+ years above... 
    Contract work
    Remote work

    Crown Solutions

    New York, NY
    6 days ago
  • $63.44k - $95.16k

     ...of services, including Finance, Legal, Sustainability, Commercial, Digital and E-commerce, Technology and more. Overview The Analyst Workforce Systems is responsible for supporting the functionality of the Kronos Workforce systems to support the labor management business... 
    Remote work
    Flexible hours

    ViziRecruiter,LLC.

    Quincy, MA
    2 days ago
  •  ...Job Description Job Description Career Land Center is hiring on behalf of a healthcare organization in Houston, TX for a Senior Workforce Analytics Analyst to join its analytics function. The Role This is a senior-level, individual contributor role responsible... 
    Remote job
    Relocation package

    Career Land Center, LLC

    Houston, TX
    16 days ago
  • $94k - $100k

     ...future of healthcare technology. Learn more at HealthEdge.com. Role Summary The Resource Planning Lead owns enterprise workforce forecasting and capacity planning, translating projected workload demand into staffing requirements across operational functions.... 
    Permanent employment
    Full time
    Work at office
    Remote work
    Shift work

    HealthEdge

    United States
    2 days ago
  •  ...Job Description Job Description Job Summary The Senior Analyst, Workforce Analytics provides key reporting tools, quantitative analysis, and actionable workforce insights that empower leadership to make data-driven talent decisions and drive business performance... 
    Remote job
    Full time

    i4 Search Group Healthcare

    Houston, TX
    22 days ago
  • $90k - $110k

     ...Job Description Job Description A health-care employer in Houston, TX is seeking a Senior Workforce Analytics Analyst to join its analytics function. This is a senior-level, individual contributor role focused on transforming workforce data into actionable insights... 
    Remote job
    Relocation package

    All Med Search

    Houston, TX
    24 days ago
  •  ...people and systems needed to scale our contact center operations efficiently. As our Senior Workforce Management Analyst, you will manage forecasting, scheduling, and real...  ...as working with our Marketing team to ensure calling campaigns appropriately align with workforce... 
    Temporary work
    Work at office
    Remote work
    Shift work

    TailorCare, Inc.

    Brooklyn, NY
    2 days ago
  • $25 - $30 per hour

     ...diversity, inclusion, and operational excellence. Position Summary PDG is seeking a highly detail-oriented Research Analyst Talent & Workforce to support ongoing talent intelligence, workforce research, and professional market-mapping initiatives. This role... 
    Hourly pay
    Part time
    Local area
    Remote work
    Flexible hours

    Prestige Development Group

    California
    3 days ago
  •  ...Description Job Summary: This role supports the Business Analyst team by documenting existing systems, updating functional specifications...  ...combination of education and technical or industry experience (Workforce, UI, Adult Ed, Vocational Rehabilitation, etc.) in relationship... 
    Work experience placement
    Work at office
    2 days per week

    Geographic Solutions

    Palm Harbor, FL
    16 days ago
  •  ...Job Description Job Description Summary FYI is seeking a Statistician, Research Analyst, or Data Analyst to provide workforce analytics and statistical analysis to support the United States Secret Service (USSS). The candidate must possess 6-10 years of experience... 
    Full time
    Contract work
    For contractors
    Remote work

    FYI For Your Information Inc

    Washington DC
    8 days ago
  • $59.01k - $86.51k

     ...to lead complex analysis and continuous improvement efforts within the Paid Leave Contact Center to support efficient, data‑informed operations. The Workforce Management Analyst plays a pivotal role in forecasting demand, developing scheduling strategies, analyzing operational... 
    Full time
    Temporary work
    Remote work
    Flexible hours

    Minnesota Department of Employment and Economic Development

    Saint Paul, MN
    6 days ago
  • $80k - $105k

     ...Job Description Job Description Overview We are seeking a Cyber Workforce Management Analyst to join our Prime Contract with the Defense Threat Reduction Agency. TekSynap is a fast growing high-tech company that understands both the pace of technology today... 
    Full time
    Contract work
    Temporary work
    Work at office
    Local area
    Monday to Friday

    TekSynap

    Fort Belvoir, VA
    27 days ago
  • Responsibilities Provide daily/weekly/monthly forecasts and analysis of call volume, average handling time, shrinkage, and other relevant...  ...and oversee all edits related to time bank management in the workforce system. Maintain the shift and coding configurations in the... 
    Work at office
    Remote work
    Work from home
    Monday to Friday
    Shift work
    2 days per week
    3 days per week

    Independence

    Philadelphia, PA
    6 days ago
  •  ...services companies in the USA, with a strong call center footprint and operations that extend...  .... We are seeking a Quality Analyst Lead to join our team. The Quality Analyst...  ...Partners with Training, Operations, and Workforce teams to integrate quality insights into... 
    Remote work

    MCI Careers

    Wichita, KS
    a month ago