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  •  ...identify qualified candidates for this Workforce Management Analyst position. This position is a 3 month...  ...within a contact/customer service center environment. Responsibilities include...  ...for daily, weekly and monthly call center reports which highlight call center... 
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    Visium Resources, Inc.

    Altamonte Springs, FL
    3 days ago
  • $56k

     ...Requirements Maximus is currently recruiting for a Workforce Report - Analyst, to support our CDC INFO (Centers for Disease Control) program. *This is a bring...  ...or exceeded, and to maximize efficiencies regarding call volume and staffing. - Provide analytical review... 
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    Maximus

    Pomona, CA
    5 days ago
  •  ...Information Systems & Technical Support FTE/Hours per pay period: 1.0 Department: Call Center Shift: 40 hours per week, 8-5p Job ID: 176457 Overview Workforce Optimization Analyst Monday-Friday 8:00AM-5:00PM Full Time Benefits The Workforce Optimization... 
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    UnityPoint Health

    West Des Moines, IA
    1 day ago
  •  ...Supervisors, Operations Managers and Support Center personnel. Real time interaction with...  ...pre-approved must be limited (ACW, long calls, Aux modes) ~ Communicate with operations...  ...~6 months of Call Center Operations or Workforce experience a must ~ Must have... 
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    Teleperformance USA

    Warren, MI
    3 days ago
  •  ...Title: Business Analyst/Consultant Agency: Texas Workforce Commission Solicitation: 5098125BA3 Location: 101 E. 15th Street, Austin, Texas 78778 Duration: Optional 4 years Visa: Must be US Citizen, Green Card, EAD. No H1B Telework Policy: This is a... 
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    Pedigo Staffing Services

    Austin, TX
    1 day ago
  •  ...Workforce Management Analyst If you're looking for the stability of a profitable, growing company with the entrepreneurial spirit of a startup...  ...objectives, which can include, but not limited to call center service levels, occupancy, and shrinkage goals. Prepare... 
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    SageSure

    Atlanta, GA
    4 days ago
  •  ...Workforce Management Analyst The Workforce Management Analyst creates, implements, and maintains workforce...  ...management in the Luxottica Service Center. This includes forecasting and...  ...analysis tools and software, including call center software technology are required... 
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    Luxottica

    Mason, OH
    3 days ago
  •  ...Wisemen Multimedia, LLC is seeking a skilled Sr. Workforce Management Systems Analyst to join our Contact Center Support team. Our team supports the management of...  ...procedures). ~ Make recommendations for improvements in call statistics. ~ Capture web analytics data... 
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    Wisemen Multimedia, LLC

    Chamblee, GA
    more than 2 months ago
  • $60k - $75k

     ...ARC Settlement Analyst (IAR) This role is eligible for our hybrid work model: Two days...  ...technologies. We keep the customer at the center of all that we do. Our ability to meet their needs relies on the strength of a workforce as diverse as the customers we serve. We... 
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    priceline.com LLC

    Farmers Branch, TX
    4 days ago
  •  ...Support Performance Analytics Analyst is an auditing, reporting and...  ...into the Customer Support Workforce Planning and Analysis (WPA) department...  ...time (AHT), extension out calls, after-call work (ACW), First...  ...Participate in Contact Center as a Service (CCaaS) implementation... 
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    JetBlue

    Orlando, FL
    5 days ago
  • $75k - $100k

     ...including infrastructure resiliency, contact center operations, information technology, software...  ...Data is seeking a dedicated Junior Analyst to support the Defense Health Agency (DHA) in advancing enterprise workforce planning and organizational analysis across... 
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    Pantheon Data

    Falls Church, VA
    3 days ago
  • $70.04k - $111k

     ...of the Customer Operations team, the Sr. Analyst, Operations will report to the Sr....  ...insights and optimizations to our contact center and operations, and customer experience organizations...  ...closely with various departments such as Call Center, Finance, Business Intelligence... 
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    Oncourse Home Solutions

    Naperville, IL
    4 days ago
  •  ...Business Analyst, Call Center - Archimedes Location: US-MO-Earth City ID: 2025-5021 Category Archimedes Position Type Full-Time Remote No Company Archimedes About Us Archimedes - Transforming the Specialty Drug Benefit - Archimedes... 
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    Navitus Health Solutions

    Earth City, MO
    1 day ago
  • $72.8k - $130k

     ...Together. The purpose of this position is to support the call center's scheduling, operational future, and real-time management functions...  ...outside of the call center. The Contact Center Sr. Workforce Analyst is responsible for producing call volume forecast and staffing... 
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    UnitedHealth Group

    Pearland, TX
    2 days ago
  • $62.05k - $102.38k

     ...agent and skill performance to include - calls trends and behaviors, AHT, shrinkage categories...  ...Management tool. Stay up to date on workforce and performance trends across the...  ...workforce management within production/contact center Ability to extract, analyze and deduct... 
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    First National of Nebraska

    Omaha, NE
    4 days ago
  •  ...too? The Opportunity This role is in responsible for resolving straightforward customer issues that are escalated from the call center, the regulators, or any other outside corporate source. At this time, Ally will not sponsor a new applicant for employment authorization... 
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    Ally

    Tallahassee, FL
    1 day ago
  • $70k - $90k

     ...work model: 2 days in-office Associate Analyst, SEM Operations We're a data-driven...  ...technologies. We keep the customer at the center of all that we do. Our ability to meet their needs relies on the strength of a workforce as diverse as the customers we serve. We... 
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    Priceline.com LLC

    Norwalk, CT
    3 days ago
  •  ...Kinston is looking for a *Production Control Analyst* to join our team in Kinston, NC. *Meet...  ...A350 XWB, including the composite center fuselage and wing spar. *How We Care for...  ...Airbus. Airbus is committed to achieving workforce diversity and creating an inclusive... 
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    Airbus Aerosystems Kinston, Inc

    Kinston, NC
    2 days ago
  • $74k - $81.5k

     ...Different people, shared values Arup is an equal opportunity employer that actively promotes and nurtures a diverse and inclusive workforce. We welcome applications from individuals of all backgrounds, regardless of age (within legal limits), gender identity or... 
    Permanent employment
    Full time

    Arup

    San Francisco, CA
    3 days ago
  •  ...Recreation (PP&R) Urban Forestry (UF) is looking for a Contracting Analyst II to oversee the contracts and procurement efforts essential...  ...languages other than English at home. PP&R values a diverse workforce and seeks ways to promote equity and inclusion within the organization... 
    Full time
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    Monday to Friday

    City of Portland

    Portland, OR
    3 hours ago
  •  ...Description Position Title: Interface Support Analyst Location: Columbia, MD or Remote...  ...systems Daily and weekly on-call responsibilities Qualifications :...  ...a leading provider of staffing, IT, and workforce solutions with over 12,000 employees and... 
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    Worldwide

    Dexian

    Columbia, MD
    2 days ago
  •  ...experienced Identity & Access Management (IAM) Analyst to serve as the primary liaison between...  ...IAM organization and the Cyber Fusion Center (CFC). This critical, senior-level...  ...Experian's DNA and practices, and our diverse workforce drives our success. Everyone can succeed... 
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    Experian

    West Virginia
    16 days ago
  •  ...practices regarding information security. Participates in team on-call rotation to provide 24x7x365 support to assigned areas....  ...collaboration, cooperation and collegiality. We know that a diverse workforce with unique experiences and backgrounds makes our team stronger... 
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    Geisinger Health System

    Orlando, FL
    4 days ago
  • $75.27k - $127.93k

     ...and resources. We encourage you to join our talented, dedicated workforce to develop world-class solutions for today and tomorrow's...  ...challenges that face our industry today and in the future. HRIS Analyst is responsible for assisting with the management and maintenance... 
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    2 days per week

    ERCOT

    Austin, TX
    9 days ago
  •  ...opening for an Electronic Health Record Analyst I and we are seeking candidates for that...  ...information security. Participates in team on?call rotation to provide 24x7x365 support to...  ...and collegiality. We know that a diverse workforce with unique experiences and backgrounds... 
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    Discover Vanderbilt University Medical Center

    Danville, PA
    1 day ago
  •  ...The Business Analyst, Pricing and Underwriting , is responsible for the compilation, analysis, and reporting of data to support pricing...  ...teams, and limitless career possibilities. With a growing workforce of 1,500+ and almost a century of pharmacy experience, we offer... 
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    Maxor National Pharmacy Services

    Alamogordo, NM
    2 days ago
  •  ...divh2Imagery Analyst - MID (Shift Work) In Springfield, VA/h2pResponsibilities include, but are not limited to:/pulliProviding services...  ...on analytical products, providing collaboration with the workforce on leading edge imagery analysis technologies, and providing expert... 
    Remote work
    Shift work

    ClearanceJobs

    Springfield, VA
    1 day ago
  •  ...Imagery Analyst-Mid Imagery Analyst MID (Shift work) Location: Denver, CO TS/SCI REQUIRED Responsibilities include, but not...  ...control on analytical products, provide collaboration with the workforce on leading edge imagery analysis technologies, and provide... 
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    Allen Integrated Solutions LLC

    Denver, CO
    11 hours ago
  • $30.41 - $52.02 per hour

     ...Flexible 1st shift 7 am to 5pm with an on-call rotation every 11th working day as well...  ...eastern Wisconsin's only academic medical center and adult Level I Trauma center engaged in...  ...recruits, engages and retains a diverse workforce. We welcome protected veterans to share their... 
    Hourly pay
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    Day shift

    Wisconsin Staffing

    Menomonee Falls, WI
    1 day ago
  • $81.33k - $119.87k

     ...comprehensive academic medical center in the country for three years...  ...to join our team as a Epic Analyst II. In this role, the...  ...questions from users, and provide on-call support on a rotating basis....  ...committed to supporting our workforce and their loved ones with a... 

    NYU Langone Health

    New York, NY
    3 days ago