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  • Workforce Management Analyst

     ...identify qualified candidates for this Workforce Management Analyst position. This position is a 3 month...  ...within a contact/customer service center environment. Responsibilities include...  ...for daily, weekly and monthly call center reports which highlight call center... 
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    Contract work
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    Monday to Friday
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    Visium Resources, Inc.

    Altamonte Springs, FL
    13 hours agonew

  • Workforce Report Analyst - CDC INFO (remote, temporary)

    $56k

     ...Requirements Maximus is currently recruiting for a Workforce Report - Analyst, to support our CDC INFO (Centers for Disease Control) program. *This is a bring...  ...or exceeded, and to maximize efficiencies regarding call volume and staffing. - Provide analytical review... 
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    Maximus

    Northridge, CA
    4 days ago

  • Analyst

     ...Information Systems & Technical Support FTE/Hours per pay period: 1.0 Department: Call Center Shift: 40 hours per week, 8-5p Job ID: 176457 Overview Workforce Optimization Analyst Monday-Friday 8:00AM-5:00PM Full Time Benefits The Workforce Optimization... 
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    UnityPoint Health

    West Des Moines, IA
    1 day ago

  • Workforce Management Real Time Analyst

     ...Supervisors, Operations Managers and Support Center personnel. Real time interaction with...  ...pre-approved must be limited (ACW, long calls, Aux modes) ~ Communicate with operations...  ...~6 months of Call Center Operations or Workforce experience a must ~ Must have... 
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    Teleperformance USA

    Warren, MI
    2 days ago

  • Business Analyst/Consultant for Texas Workforce Commission, Austin, Tx

     ...Title: Business Analyst/Consultant Agency: Texas Workforce Commission Solicitation: 5098125BA3 Location: 101 E. 15th Street, Austin, Texas 78778 Duration: Optional 4 years Visa: Must be US Citizen, Green Card, EAD. No H1B Telework Policy: This is a... 
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    Pedigo Staffing Services

    Austin, TX
    18 hours ago

  • Workforce Management Analyst

     ...Workforce Management Analyst If you're looking for the stability of a profitable, growing company with the entrepreneurial spirit of a startup...  ...objectives, which can include, but not limited to call center service levels, occupancy, and shrinkage goals. Prepare... 
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    SageSure

    Seattle, WA
    3 days ago

  • Workforce Management Analyst

     ...Workforce Management Analyst The Workforce Management Analyst creates, implements, and maintains workforce...  ...management in the Luxottica Service Center. This includes forecasting and...  ...analysis tools and software, including call center software technology are required... 
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    Luxottica

    Mason, OH
    2 days ago

  • Sr. Workforce Management Systems Analyst - Alvaria WFM

     ...Wisemen Multimedia, LLC is seeking a skilled Sr. Workforce Management Systems Analyst to join our Contact Center Support team. Our team supports the management of...  ...procedures). ~ Make recommendations for improvements in call statistics. ~ Capture web analytics data... 
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    Wisemen Multimedia, LLC

    Chamblee, GA
    more than 2 months ago

  • Sr. Analyst, (Customer) Operations

    $70.04k - $111k

     ...of the Customer Operations team, the Sr. Analyst, Operations will report to the Sr....  ...insights and optimizations to our contact center and operations, and customer experience organizations...  ...closely with various departments such as Call Center, Finance, Business Intelligence... 
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    Oncourse Home Solutions

    Naperville, IL
    3 days ago

  • Junior Analyst

    $75k - $100k

     ...including infrastructure resiliency, contact center operations, information technology, software...  ...Data is seeking a dedicated Junior Analyst to support the Defense Health Agency (DHA) in advancing enterprise workforce planning and organizational analysis across... 
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    Pantheon Data

    Falls Church, VA
    2 days ago

  • Analyst Customer Support Performance Analytics

     ...Support Performance Analytics Analyst is an auditing, reporting and...  ...into the Customer Support Workforce Planning and Analysis (WPA) department...  ...time (AHT), extension out calls, after-call work (ACW), First...  ...Participate in Contact Center as a Service (CCaaS) implementation... 
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    JetBlue

    Orlando, FL
    4 days ago

  • Analyst, Reconciliation - North American Flights

    $60k - $75k

     ...ARC Settlement Analyst (IAR) This role is eligible for our hybrid work model: Two days...  ...technologies. We keep the customer at the center of all that we do. Our ability to meet their needs relies on the strength of a workforce as diverse as the customers we serve. We... 
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    priceline.com LLC

    Farmers Branch, TX
    3 days ago

  • Business Analyst, Call Center - Archimedes

     ...Business Analyst, Call Center - Archimedes Location: US-MO-Earth City ID: 2025-5021 Category Archimedes Position Type Full-Time Remote No Company Archimedes About Us Archimedes - Transforming the Specialty Drug Benefit - Archimedes... 
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    Navitus Health Solutions

    Earth City, MO
    18 hours ago

  • Associate Analyst, SEM Operations

    $70k - $90k

     ...work model: 2 days in-office Associate Analyst, SEM Operations We're a data-driven...  ...technologies. We keep the customer at the center of all that we do. Our ability to meet their needs relies on the strength of a workforce as diverse as the customers we serve. We... 
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    Priceline.com LLC

    Norwalk, CT
    3 days ago

  • Executive Customer Relations Analyst - JAX & LEW

     ...too? The Opportunity This role is in responsible for resolving straightforward customer issues that are escalated from the call center, the regulators, or any other outside corporate source. At this time, Ally will not sponsor a new applicant for employment authorization... 
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    Ally

    Tallahassee, FL
    1 day ago

  • Sr. Contact Center Workforce Analyst - Patient Access Center - Kelsey-Seybold Clinic - Remote

    $72.8k

     ...together. The purpose of this position is to support the call center's scheduling, operational future, and real-time management functions...  ...outside of the call center. The Contact Center Sr. Workforce Analyst is responsible for producing call volume forecast and staffing... 
    Minimum wage
    Full time
    Work experience placement
    Work at office
    Local area
    Remote work

    Optum

    Pearland, TX
    7 days ago

  • Analyst II, Workforce Analyst

    $62.05k - $102.38k

     ...agent and skill performance to include - calls trends and behaviors, AHT, shrinkage categories...  ...Management tool. Stay up to date on workforce and performance trends across the...  ...workforce management within production/contact center Ability to extract, analyze and deduct... 
    Temporary work
    Work experience placement
    Remote work
    Monday to Friday
    Shift work
    2 days per week
    3 days per week

    First National of Nebraska

    Omaha, NE
    3 days ago

  • Production Control Analyst

     ...Kinston is looking for a *Production Control Analyst* to join our team in Kinston, NC. *Meet...  ...A350 XWB, including the composite center fuselage and wing spar. *How We Care for...  ...Airbus. Airbus is committed to achieving workforce diversity and creating an inclusive... 
    Work at office
    Flexible hours

    Airbus Aerosystems Kinston, Inc

    Kinston, NC
    1 day ago

  • QA Software Testing Analyst

     ...Requirements: UFT Automated QA ALM knowledge Manual Salesforce testing/test creation experience Infor (Hansen) testing/test creation experience (preferred) Experience in a call center/customer service/utility environment (preferred) Start Date: ASAP Contract Term:...
    Contract work
    Immediate start
    Remote work

    Abacus

    Akron, OH
    4 days ago

  • Graduate Sustainable Design Analyst (Available 2026)

    $74k - $81.5k

     ...Different people, shared values Arup is an equal opportunity employer that actively promotes and nurtures a diverse and inclusive workforce. We welcome applications from individuals of all backgrounds, regardless of age (within legal limits), gender identity or... 
    Permanent employment
    Full time

    Arup

    Oakland, CA
    2 days ago

  • Contracting Analyst (Analyst II - CPPW)

     ...Recreation (PP&R) Urban Forestry (UF) is looking for a Contracting Analyst II to oversee the contracts and procurement efforts essential...  ...languages other than English at home. PP&R values a diverse workforce and seeks ways to promote equity and inclusion within the organization... 
    Full time
    Contract work
    For contractors
    Work at office
    Remote work
    Trial period
    Monday to Friday

    City of Portland

    Portland, OR
    3 days ago

  • Sigint Geospatial Analyst

    Sigint Geospatial Analyst LOCATION Annapolis Junction, MD 20701 CLEARANCE TS/SCI CI Poly (Please note this position requires full U.S...  ...services in information technology, cybersecurity, and analyst workforce development. At our company, you come first. We're committed to... 
    Temporary work
    For contractors
    Immediate start
    Remote work
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    Cymertek

    Annapolis Junction, MD
    2 days ago

  • Patient Access Optimization Analyst

    $31.73 per hour

    JOB SUMMARY The Patient Access Optimization Analyst role is to configure and provide functional and technical support for access optimization...  ...an equal opportunity employer committed to ensuring a diverse workforce. All qualified applicants will receive consideration for... 
    Work experience placement
    Immediate start
    Remote work

    Baylor Scott & White Health

    Raleigh, NC
    2 days ago

  • Informatics Analyst, Division Management & Systems Coordination

    $10k

     ...Additional Information The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or... 
    Full time
    Work at office
    Work from home
    2 days per week

    City of New York

    New York, NY
    1 day ago

  • IT Asset Analyst III

     ...3 Recruitment Posting Title: IT Asset Analyst Job Qualifications: • Typically requires...  ...to 50 lbs) across office floors, data centers, or storage facilities. • The ability to...  ...committed to hiring and retaining a diverse workforce. We are an Equal Opportunity Employer... 
    Full time
    Part time
    Work at office
    Local area
    Remote work
    Relocation
    Relocation package

    General Atomics

    San Diego, CA
    4 days ago

  • Departmental Analyst 12 - HSA PACE Section

    $2,393.6 - $3,498.4 per month

    Departmental Analyst 12 - HSA PACE Section Print ( Apply  Departmental Analyst 12 -...  ...We are committed to ensuring a diverse workforce and a work environment whereby all employees...  ...for every appetite. From urban centers to beach towns to the great outdoors, the... 
    Permanent employment
    Full time
    Contract work
    Work at office
    Local area
    Immediate start
    Remote work
    Flexible hours

    State of Michigan

    Delta County, MI
    4 days ago

  • Senior Geospatial Analyst - TroutRoutes

    $94k - $118k

     ...LinkedIn page. WHAT YOU WILL DO onX is seeking a Senior Geospatial Analyst to lead the next evolution of TroutRoutes' spatial data...  ...teams. WHERE YOU CAN WORK onX has created a thriving distributed workforce community across several US locations. This position can be... 
    Full time
    Part time
    Work at office
    Remote work
    Flexible hours

    ONX, Inc.

    Missoula, MT
    3 days ago

  • Senior SOC Analyst

     ...great place to work for a diverse workforce of student-focused...  ...Team Our Security Operations Center (SOC) team is responsible for...  ...organization. As a Senior SOC Analyst, you will lead advanced security...  ...typically looks like: * Introductory call * Recruiter screen * Hiring... 
    Full time
    Work at office
    Flexible hours

    Western Governors University

    Durham, NC
    2 days ago

  • Geospatial Analyst - Disaster Operations & Analytics

    Geospatial Analyst - Disaster Operations & Analytics Job ID # of Openings 1 Location...  ...National Business Emergency Operations Center (NBEOC), a FEMA-supported program...  ...and consulting services company with a workforce of over 4,500 professionals in more than... 
    Full time
    Work at office
    Local area
    Worldwide
    Night shift

    NV5

    Sterling, VA
    2 days ago

  • Geospatial Analyst

    Overview Seeking a Geospatial Analyst to support the National Oceanic and Atmospheric Administration's (NOAA) Office for Coastal Management...  ...• Life and accident insurance • Tuition assistance/Training/Workforce improvement reimbursement per year • Spot bonuses for... 
    Temporary work
    Work at office
    Local area
    Remote work
    Flexible hours

    Lynker Corporation

    Charleston, SC
    2 days ago