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  • Workforce Management Analyst

     ...services companies in the USA, with a strong call center footprint and operations that extend...  ...leading organization. The WFM Analyst plays a key role in sustaining real-...  ...possess the below qualities: ~3 years in workforce management, scheduling, or real-time... 
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    MCI Careers

    Wichita, KS
    2 days ago

  • Remote Workforce Analyst: Scheduling & Forecasting

    $48.3k - $77.3k

    Southern New Hampshire University is seeking a Workforce Analyst to optimize contact center operations. This remote position requires telephony or call center experience, along with knowledge of workforce management systems. Responsibilities include managing schedules,... 
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    Southern New Hampshire University

    Houston, TX
    2 days ago

  • Workforce Analyst (Manager) - National Booking Center

     ...Contact Center Workforce Manager Location: Charlotte, NC (remote, with ability to report on-site when needed in Charlotte) Department...  ...National Booking Center Reports To: Director of Operations / Call Center Operations Role Overview: The NearU... 
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    NearU

    Charlotte, NC
    3 days ago

  • Workforce Management Analyst

     ...enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries...  ...dedicated and should possess the below qualities: ~3 years in workforce management, scheduling, or real-time analysis. ~ Strong... 
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    Mass Markets

    Wichita, KS
    5 days ago

  • Sr. Workforce Management Systems Analyst - Alvaria WFM

     ...Wisemen Multimedia, LLC is seeking a skilled Sr. Workforce Management Systems Analyst to join our Contact Center Support team. Our team supports the management of...  ...procedures). Make recommendations for improvements in call statistics. Capture web analytics data... 
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    Wisemen Global

    United States
    1 day ago

  • Senior Workforce Analyst - Contact Center

     ...motivated individual to fill one of our new roles as a Senior Workforce Analyst – Contact Center (RTA). PLEASE NOTE: THIS IS A UNITED STATES BASED REMOTE...  ...software tool to support BPO partners Forecast call volume, AHT and Shrinkage at a monthly, daily and interval... 
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    DSI Systems

    New York, NY
    1 day ago

  • Senior Workforce Analyst Remote Contact Center Ops

     ...technology solutions company is seeking a Senior Workforce Analyst for a remote position based in the United States. This role involves monitoring call volumes, staffing requirements, and...  ...real-time data analysis in a contact center environment. Candidates should have over... 
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    DSI Systems

    New York, NY
    1 day ago

  • Workforce Management Analyst I

    $63.59k - $114.45k

     ...Be part of what truly makes us special and impactful. The Opportunity As a dedicated Workforce Management Analyst I, you will be responsible for contact or claims center workforce management performance such as daily staff requirements, schedule efficiency, and... 
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    TieTalent

    Scottsdale, AZ
    3 days ago

  • Remote Workforce Management Scheduling Analyst

     ...Remote Workforce Management Scheduling Analyst The Christian Broadcasting Network (CBN) is seeking a Workforce Management (WFM) Scheduling Analyst to provide accurate scheduling for the CBN contact center workforce that meets service requirements and performance goals... 
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    CBN Brand

    United States
    4 days ago

  • Remote ADP Workforce Now Analyst - Oracle HCM ADP Mapping

     ...A staffing agency is searching for an ADP Workforce Now (WFN) Analyst to work remotely. The ideal candidate should have more than 9 years of experience and be proficient in mapping payroll data from Oracle HCM into ADP Workforce Now. Candidates must be available to work... 
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    Crown Solutions, Inc.

    New York, NY
    1 day ago

  • ADP Workforce Now (WFN) Analyst

     ...One of my clients is looking for an urgent requirement for an ADP Workforce Now (WFN) Analyst (remote). Role: ADP Workforce Now (WFN) Analyst Duration: 6+ months Work mode: Remote (but must be in PST, MST, or CST and be willing to work PST hours) Experience: 9+ years above... 
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    Crown Solutions, Inc.

    New York, NY
    1 day ago

  • Human Resources Workforce Analyst

    $61.16k

     ...Department of Human Services (DHS), Office of Human Resources (OHR) is seeking candidates for the position of Human Resources Workforce Analyst. This position is located in Atlanta, Fulton County, Georgia and will be required to report to the office one day of the week... 
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    Georgia Department of Public Health

    Atlanta, GA
    1 day ago

  • Command Center Analyst, Workforce Management RTA

     ...Purpose The role is accountable for analyzing, interpreting and presenting data related to contact center employee productivity, staffing levels and workforce optimization. This role requires the ability to identify trends and patterns in data, make recommendations... 
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    Teleperformance USA

    Warren, MI
    5 days ago

  • Workforce Transformation Analyst

    $53k - $108k

     ...Workforce Transformation Analyst The Opportunity : As a Workforce Transformation Analyst, you'll help clients close the gap between...  ...psychology, or business, you'll apply a data-driven, human-centered approach to diagnose challenges and implement solutions... 
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    Booz Allen Hamilton

    Washington DC
    2 days ago

  • Remote Real-Time Workforce Analyst

     ...A leading health company is seeking a Workforce Management Analyst in Indianapolis, Indiana. This role involves monitoring real-time call volume and managing scheduling to meet service...  ...candidates will have 2 years of call-center experience and a high school diploma.... 
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    Elevance Health

    Indianapolis, IN
    3 days ago

  • Workforce Management Analyst

     ...& development opportunities ~ Continuous improvement projects ~ Employee discounts Job Summary The Workforce Operations Management Analyst serves as a technical subject matter expert for enterprise time and attendance platforms, including ADP eTime and... 
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    Relocation

    Tfi International Llc

    Dallas, TX
    1 day ago

  • Service Center Analyst

     ...Service Center Analyst Makpar is a comprehensive professional and technical solutions provider...  ...consulting methodology that we call "The Makpar Way," we help agencies navigate...  ...fail because of our connected and engaged workforce are dedicated to delivering success for... 
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    Makpar Corporation

    United States
    5 days ago

  • Workforce Management Analyst (Inside Sales) (Hybrid-Acton, MA)

    $98.7k - $148.05k

     ...Job Summary The Workforce Management Inside Sales Analyst is responsible for the daily efforts to provide an exceptional customer and employee experience...  ...Requirements: • At least 2 years in a multi-skilled call center environment. • At least 2 years of operations... 
    Immediate start

    Insulet Corporation

    Acton, MA
    2 days ago

  • Workforce Analyst-Remote (Tri-County Area)

    Workforce Analyst page is loaded## Workforce Analystremote type: Remotelocations: Miami, FLtime type: Full timeposted on: Posted Yesterdayjob...  ...at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean... 
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    University of Miami

    Miami, FL
    1 day ago

  • REMOTE Senior Business Analyst

     ...Job DescriptionThe Senior Business Analyst (SBA) will play a key role in realizing strategic...  ..., please review Insight Global's Workforce Privacy Policy: and RequirementsBachelor...  ...including but not limited to, intake processes, call center operations processes, and case actioning... 
    Work experience placement
    Local area
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    Insight Global

    Jackson, MS
    3 days ago

  • Sr. Analyst Workforce Strategy and Planning

     ...Sr. Analyst Workforce Strategy and Planning Minneapolis, MN; Austin, TX; Chicago, IL; Denver, CO; Philadelphia, PA; Miami, FL; Atlanta, GA; Tempe, AZ; United States - Remote About the Team The Workforce Planning & Intelligence team helps DoorDash plan and fund... 
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    DoorDash

    Tempe, AZ
    2 days ago

  • Workforce Analyst

    $48.3k - $77.3k

     ...progress with purpose. Since 1932, our people-centered strategy has defined us - and helped us...  ...approved states. The opportunity The Workforce Analyst works with leaders, support teams, and...  ...or ad-hoc requests. Monitor dropped calls and queue/dialer abandon rates. Partner... 
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    Remote work
    Worldwide
    Shift work

    Southern New Hampshire University

    Atlanta, GA
    4 days ago

  • Workforce Analyst-Remote (Tri-County Area)

     ...Workforce Analyst-Remote (Tri-County Area) The University of Miami/UHealth Department of Patient Access has an exciting opportunity for a...  ...education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the... 
    Remote job
    Full time
    Work experience placement
    Work at office
    Worldwide

    University of Miami

    Hialeah, FL
    4 days ago

  • Sr. Business Analyst, Workforce Planning (Starlink)

    $110k - $145k

     ...actively developing the technologies to make this possible, with the ultimate goal of enabling human life on Mars. SR. BUSINESS ANALYST, WORKFORCE PLANNING (STARLINK)  In our quest to provide high-speed broadband internet to the world, Starlink is seeking a dynamic Sr.... 
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    Monday to Friday
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    SpaceX

    Redmond, WA
    4 days ago

  • Business Analyst Claims Payment Integrity (

     ...Business Analyst Claims Payment Integrity Remote Contract Domain & Data Expertise (Required) Familiarity with Call Center datasets (member & provider contact/call data) for identifying...  .... We promote and support a diverse workforce across all levels in the company.... 
    Contract work
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    Diverse Lynx

    Minneapolis, MN
    4 days ago

  • Strategic Workforce Planning Analyst

    $84k - $110k

     ...Strategic Workforce Planning Analyst The Human Resource Analytics team at Citizens Bank leads the organization's understanding of workforce insights and organizational health. We partner closely with HR, Finance, and business leaders to translate complex workforce... 
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    Local area
    Remote work
    Monday to Friday
    Flexible hours

    Citizens Financial Group, Inc.

    Columbus, OH
    2 days ago

  • Workforce & Talent Insights Analyst

    $65k - $89.43k

     ...Ocean Spray is hiring for a(n) Workforce & Talent Insights Analyst! We're a team of farmers, thinkers, creators, and doers. Whatever your title, whatever your role - it always comes back to this: we're a farmer-owned co-op where everyone rolls up their sleeves to get the... 
    Temporary work
    Work experience placement
    Remote work
    Long distance
    Flexible hours

    Ocean Spray Cranberries

    Lakeville, MA
    3 days ago

  • SAP Workforce Management/EAM Functional Analyst

     ...SAP Workforce Management / EAM Functional Analyst (Ref: 5543) Location: Remote Duration: 12 months Role Description: Support enterprise work management operations as part of the CCS+WM stream, handling, monitoring, triage, and routine ticket resolution tied to enterprise... 
    Permanent employment
    Remote work

    Estrada Consulting

    Sacramento, CA
    3 days ago

  • Senior Workforce Planning Analyst

    $72.8k - $130k

     ...unbiased advice Drive collaboration and alignment between Workforce Analysts (WFA), Short Range Planning (SRP), Long Range Planning (LRP...  ...2+ years of experience with either back-office or call center transactions and production tracking applications Advanced... 
    Minimum wage
    Full time
    Work experience placement
    Local area
    Remote work

    UnitedHealth Group

    Eden Prairie, MN
    21 hours ago

  • Business/Technical Support Analyst 2 - Client Services - FT - Day

     ...comprised of its main campus, UCI Medical Center, a 459-bed, acute care hospital in in...  ...selected software applications. Logs all calls into service desk incident/request tracking...  ...committed to attracting and retaining a diverse workforce along with honoring unique experiences,... 
    Remote work
    Monday to Friday
    Shift work
    Night shift

    University Of California Irvine

    Irvine, CA
    5 days ago