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  • Workforce Analyst

     ...Workforce Analyst (Biotech) The Workforce Analyst serves as a key business partner within the Emergency...  ...levels across membership sales, contact center, and dispatch operations to support key...  ..., conducting intraday analysis of call volume and agent performance, and monitoring... 
    Suggested
    Work experience placement
    Work at office
    Work from home
    Shift work

    AAA MINNEAPOLIS in

    Minnesota
    5 days ago

  • Workforce Analyst

     ...Working remotely, the full-time Workforce Analyst will manage call and chat queues to ensure operational efficiency, analyze data related to call center operations, and provide actionable insights to optimize workforce management strategies. Key responsibilities Monitor... 
    Suggested
    Full time
    Work at office
    Remote work

    Virtual Vocations Inc

    United States
    4 days ago

  • Workforce Management Analyst

     ...enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries...  ...dedicated and should possess the below qualities: ~3 years in workforce management, scheduling, or real-time analysis. ~ Strong... 
    Suggested
    Full time
    Contract work
    Temporary work
    Casual work
    Work at office
    Local area
    Remote work
    Shift work

    Mass Markets

    Wichita, KS
    4 days ago

  • Workforce Management Analyst

     ...To ensure contact center service levels, the full-time remote Workforce Management Forecasting & Capacity Planning Analyst will develop accurate volume forecasts and staffing models while collaborating with various teams to support service delivery and headcount budgeting... 
    Suggested
    Full time
    Temporary work
    Remote work

    Virtual Vocations Inc

    United States
    5 days ago

  • Senior Workforce Management Analyst (Remote)

    $86k - $115k

     ...Title: Senior Workforce Management Analyst Department: Customer Service Reporting to: Director of Customer Service Location: USA - Remote...  ...planning experience in a customer service or contact center environment. ~ Proven experience building WFM processes... 
    Suggested
    Temporary work
    Currently hiring
    Local area
    Remote work
    Worldwide
    Flexible hours

    World Education Services

    United States
    4 days ago

  • Senior Workforce Planning Analyst

     ...customer experience operations, the full-time remote Senior Workforce Planning Analyst will deliver forecasting, capacity planning, and workforce...  ...forecasting, capacity planning, or analytics within a contact center or service operations environment Familiarity with WFM and... 
    Suggested
    Full time
    Remote work

    Virtual Vocations Inc

    United States
    3 days ago

  • Workforce Analyst

     ...Category : Workforce Management Application Deadline: Ongoing until positions are filled...  ...Supervisors, Operations Managers and Support Center personnel. Real time interaction with...  ...pre-approved must be limited (ACW, long calls, Aux modes) ~ Communicate with operations... 
    Suggested
    Ongoing contract
    Immediate start
    Work from home
    Flexible hours

    Teleperformance USA

    Brownsville, TX
    4 days ago

  • Workforce Analytics Reporting Analyst

    $81.52k - $95.9k

     ...new things, learn new skills and discover what you excel at—all from Day One.Job DescriptionJoin the U.S. Bank Workforce Analytics team as an HR Reporting Analyst. In this role, you’ll be responsible for creating HR reports to support reporting projects that gather and... 
    Suggested
    Full time
    Work at office
    Local area
    Remote work
    Flexible hours
    3 days per week

    US Bank

    Tempe, AZ
    9 hours ago

  • Senior Workforce Analyst

     ...To support strategic workforce planning, the full-time Senior Workforce Analyst will build and manage workforce models that drive hiring and organizational design decisions while providing real-time updates to senior leadership in a remote environment. Key responsibilities... 
    Suggested
    Full time
    Remote work
    Shift work

    Virtual Vocations Inc

    United States
    4 days ago

  • Workforce Management Analyst

     ...services companies in the USA, with a strong call center footprint and operations that extend...  ...-leading organization. The WFM Analyst plays a key role in sustaining real-time...  ...the below qualities: ~3 years in workforce management, scheduling, or real-time analysis... 
    Suggested
    Remote work
    Shift work

    MCI Careers

    Wichita, KS
    18 days ago

  • Senior Workforce Analyst

     ...built for someone who knows how to run workforce planning as a discipline-not just report...  ...We are looking for a seasoned workforce analyst who can build and own the models that drive...  .... This individual will sit at the center of workforce strategy to translate business... 
    Suggested
    Temporary work
    Local area
    Remote work
    Shift work

    RxBenefits

    Seattle, WA
    5 days ago

  • Intraday Workforce Analyst

     ...Supporting the Customer Success teams, the full-time remote Intraday Workforce Analyst will manage real-time staffing, optimize service levels, and ensure operational efficiency by aligning staffing with intraday demand and making dynamic adjustments as needed. Key responsibilities... 
    Suggested
    Full time
    Remote work

    Virtual Vocations Inc

    United States
    3 days ago

  • Workforce Analyst

    $60k - $65k

     ...belonging. SUMMARY STATEMENT OF POSITION The Workforce Analyst supports the Crisis Services program by...  ...patterns in attendance, including call‑outs, tardiness, early departures, and no...  ...Bachelor's, 2+ years of experience in a call center environment, with experience in... 
    Suggested
    Remote work
    Shift work
    Weekend work

    HopeLink Behavioral Health

    Oakton, VA
    1 day ago

  • Workforce Analyst

     ...ANSER is seeking an Industrial Workforce Development Analyst to support the IBAS Program under OASD(IBP). You will analyze workforce trends, support planning efforts, and collaborate with government and industry stakeholders to inform senior leadership decisions. Location... 
    Suggested
    Remote work

    ANSER

    Alexandria, VA
    2 days ago

  • Sr. Analyst - Workforce Analytics

    Title: Sr. Analyst - Workforce Analytics Location: Plano, TX Remote/On-site/Hybrid: Hybrid (minimum two days a week, Tuesday and Wednesday) Duration: 12 months with the possibility of extension/fulltime conversion Who we are: Explore taking your career further with one... 
    Suggested
    Full time
    Remote work
    Shift work
    2 days per week

    eTeam

    Plano, TX
    2 days ago

  • Workforce Analyst

    $45.3k - $54k

     ...coast. Here at the South Carolina Department of Employment and Workforce (DEW), we are laser-focused on connecting every jobseeker who comes...  ...12 local workforce development boards administer the SC Works Centers throughout the state. The Veteran Workforce Consultant is in... 
    Temporary work
    Work at office
    Local area
    Remote work
    Flexible hours

    State of South Carolina

    Charleston, SC
    3 days ago

  • Workforce Analyst

    $52k - $94k

     ...Services Sector currently has an opening for a Workforce Analyst to work remotely. This is an exciting...  ...Workforce Analyst: Manages and monitors call and chat queues to ensure operational...  ...interprets data associated with Call Center operations to support informed decision-... 
    Seasonal work
    Work at office
    Local area
    Immediate start
    Remote work
    Worldwide
    Shift work

    Leidos

    Virginia, IL
    2 days ago

  • Workforce Analyst

    $55k - $70k

     ...Aspen Dental, ClearChoice Dental Implant Centers, WellNow Urgent Care, Chapter Aesthetic...  ...to join our dedicated team as a Workforce Analyst and will be based remotely. Summary...  ...and systems and their application in non-call-center environments. Proven ability... 
    Remote work

    The Aspen Group

    United States
    1 day ago

  • Analyst, Workforce Scheduling

    Role Description Provides analyst support for workforce management activities including partnering with leaders...  ...~Provides analytical input related to call handle time/volume trends, and seeks...  ...tools, including experience with call center operations policy and procedures, and... 
    Full time
    Work at office
    Shift work

    Molina Healthcare

    Remote
    a month ago

  • Workforce Business Planning Analyst

     ..., now or in the future.Looking to influence strategic decisions and drive company performance? Spectrum is seeking a Workforce Business Planning Analyst to shape long-range workload forecasts, hiring plans and budget strategies. Collaborate with teams across Workforce,... 
    Work at office
    Local area
    Work from home
    Visa sponsorship
    1 day per week

    Spectrum Charter

    Stamford, CT
    4 days ago

  • Workforce Data Analyst

     ...Managing standard reporting and assisting with special projects, the remote Workforce Data Analyst will run, review, and distribute reports while configuring and deploying core Fieldglass reporting solutions in a contract position. Key responsibilities Manage and distribute... 
    Contract work
    Work at office
    Remote work

    Virtual Vocations Inc

    United States
    5 days ago

  • Quality Analyst

     ...services companies in the USA, with a strong call center footprint and operations that extend...  ...organization. We are seeking a Quality Analyst Lead to join our team. The Quality Analyst...  ...Partners with Training, Operations, and Workforce teams to integrate quality insights into... 
    Full time
    Contract work
    Temporary work
    Casual work
    Work at office
    Local area
    Remote work

    Mass Markets

    Wichita, KS
    5 days ago

  • Federal Workforce Data Analyst

     ...Job Description Job Description SummaryFYI is seeking a Statistician, Research Analyst, or Data Analyst to provide workforce analytics and statistical analysis to support the United States Secret Service (USSS). The candidate must possess 6-10 years of experience to... 
    Full time
    Contract work
    For contractors
    Remote work

    FYI For Your Information Inc

    Washington DC
    6 days ago

  • PROGRAM ANALYST II (WT: FIELD SUPPORT ANALYST III) - 76001613

    $41.4k

     ...Vehicle Working Title: PROGRAM ANALYST II (WT: FIELD SUPPORT ANALYST...  ...SERVICE CSC FIELD SUPPORT CENTER    *Career Service (CS)...  ...education, and enforcement. With a workforce of approximately 4,500...  ...Center, which is a high-volume call center. This position provides... 
    Full time
    Work experience placement
    Work at office
    Remote work

    State of Florida

    Tallahassee, FL
    3 days ago

  • Analyst Workforce Systems

    $63.44k - $95.16k

     ...of services, including Finance, Legal, Sustainability, Commercial, Digital and E-commerce, Technology and more. Overview The Analyst Workforce Systems is responsible for supporting the functionality of the Kronos Workforce systems to support the labor management business... 
    Remote work
    Flexible hours

    ViziRecruiter,LLC.

    Quincy, MA
    1 day ago

  • Senior Workforce Management Analyst

    $85.5k - $142.5k

    Role Description The Senior Workforce Management Analyst is a senior individual contributor responsible for leading complex workforce management...  ...optimization, and operational excellence across distribution center operations. The position requires ownership of... 
    Full time

    McKesson

    Remote
    a month ago

  • Business Analyst II, IT Services Global Workforce Planning

    $74.3k - $130.1k

     ...supports headcount change request (HCR) governance, and ensures workforce capacity is aligned to demand signals. Delivers business...  ...Quicksight, or similar tools Requirements ~5+ years of business analyst, data analyst or similar role experience ~Experience in... 
    Full time
    Flexible hours
    Shift work

    Amazon

    Remote
    2 days ago

  • Senior Workforce Management Analyst

    $77.91k - $116.86k

    Role Description The Remote Sr. Analyst, Workforce Analytics is a data-driven analytics expert responsible...  ...across Alignment Health's contact center — a 24/7/365 operation supporting...  ...and external audit requests, including call handling metrics, timeliness, accessibility... 
    Hourly pay
    Full time
    Work experience placement
    Remote work
    Weekend work

    Alignment Health

    Remote
    3 days ago

  • Workforce Planning Analyst

     ...Supporting workforce forecasting and headcount planning, the contract Workforce Planning Analyst will analyze workforce data, collaborate with various departments, and prepare reports while working remotely from the Dallas area. Key responsibilities Support workforce... 
    Contract work
    Remote work

    Virtual Vocations Inc

    United States
    4 days ago

  • Lead Business Analyst Kronos Workforce

     ...augmentation firm providing a wide-range of talent on-demand and total workforce solutions. We have an immediate opening for the below position...  .... Job Description Job Title: Lead Business Analyst Kronos Workforce Location: 100% Remote Relocation:... 
    H1b
    Immediate start
    Remote work
    Relocation

    IT Engagements

    New York, NY
    1 day ago