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  • $22 per hour

     ...Description Job Description Overview We are hiring a Customer Service Representative (CSR) Team Lead to support a fast-paced, high-volume online textbook...  ...’ll play a key role in ensuring excellent customer experience while driving team performance and efficiency.... 
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    Contract work
    Temporary work
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    TEKsystems

    Mesa, AZ
    8 days ago
  •  ...business and bring people together through commerce. Role The Customer Experience team is responsible for driving the best possible user...  ...our users are getting a quick, and quality experience. Lead team performance and drive results in team productivity, quality... 
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    Local area
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    Home office
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    Whatnot

    Phoenix, AZ
    3 days ago
  •  ...Strategic Customer Success Lead New York, Hybrid We are looking for a Strategic Customer Success Lead to shape and scale how Bluefish...  ..., and Support to deliver a seamless, high-quality customer experience. Develop and maintain excellent knowledge of the Bluefish... 
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    Immediate start

    Bluefish AI

    New York, NY
    1 day ago
  •  ...POSITION SUMMARY The ClinicMind Enterprise Customer Success Lead serves as the primary strategic partner and advocate for our enterprise...  ...during on-site engagements to ensure seamless customer experiences. Expected travel: up to 50% depending on portfolio size... 
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    Clinic Mind

    United States
    1 day ago
  • $10k

     ...Customer Systems Lead We're hiring a Customer Systems Lead to help build a seamless, connected customer operating environment across Heidi...  ..., and customer data flows that power the customer experience across Customer Success, Support, Implementations, and Product... 
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    Heidi Health

    United States
    4 days ago
  • $18 per hour

     ...Summary We are looking for a dedicated and experienced Customer Care Team Lead to lead our customer service team and its daily tasks. This...  ...are met. Continuously improve the customer service experience to drive customer loyalty and retention. Follow the correct... 
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    Full time
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    Local area
    Work from home

    square 1 art

    Norcross, GA
    19 days ago
  •  ...Customer Service Lead Responds to business phones including directing callers to appropriate staff, responding to voicemail messages left...  ...Diploma and one to two years clerical and/or customer service experience in an office setting Additional education preferred but... 
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    Equus

    United States
    4 days ago
  • $350.88k - $425.18k

     ...Summary: The Vice President, U.S. Customer Insights & Engagement is a senior commercial...  ...with U.S. Business Unit and brand leads to identify strategic opportunities, serving...  ...to enable omnichannel, personalized experiences across brands and therapeutic areas.... 
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    For contractors
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    Bristol-Myers Squibb Company

    Princeton, NJ
    5 days ago
  • $23.35 - $29.19 per hour

     ...Customer Experience Lead Salary Range $23.35 - $29.19* WHO WE ARE: Saks OFF 5TH is a leading destination for luxury off-price fashion. In our stores across the U.S. and online at SaksOFF5TH.com, we offer a compelling assortment of high-end designers and everyday... 
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    Full time
    Work experience placement
    Flexible hours
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    Saks Global

    Westbury, NY
    4 days ago
  • A leading design software company is looking for a Customer Enablement Manager to work with major clients to maximize the value of their platform. The role requires...  ...with diverse internal teams to enhance customer experiences and drive product adoption. The ideal candidate... 
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    Full time
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    Figma

    New York, NY
    2 days ago
  • A forward-thinking company is seeking a Customer Service Manager to lead a remote team during a self-serve product launch. Responsibilities include...  ..., optimizing support operations, and enhancing customer experience. Must have 2+ years of management experience in customer... 
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    Remote job

    OperationsArmy

    Los Angeles, CA
    2 days ago
  • Good American is seeking a Customer Experience & Customer Service Manager to enhance the online customer journey and lead the customer service team. This role involves managing daily operations for eCommerce orders while collaborating cross-functionally with Operations... 
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    Good American

    Los Angeles, CA
    5 days ago
  •  ...Retirement Plan Health Insurance Requirements 5+ years of experience in a SaaS customer success or similar role. Proven track record of converting...  ...startup environment. Responsibilities As the Customer Success Lead at TechCollect.ai, you will guide customers through the “... 
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    Full time
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    The Juris Agency

    Rochester, MI
    1 day ago
  • $17.5 - $30.2 per hour

     ...Evanston, Illinois, is looking for a Supervisor to support the Customer Service & E-Commerce programs. You will lead processes related to checkout, grocery delivery, and pickup, ensuring an excellent customer experience. The ideal candidate has over 12 months of retail... 
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    Hourly pay

    Whole Foods Market IP. L.P.

    Evanston, IL
    4 days ago
  •  ...multi-gigawatt data centers. About the Role The Customer Excellence group is the operational backbone of the...  ...us to deliver and scale world-class customer experiences. We are looking for a Customer Enablement Team Lead to own the execution of these programs and drive... 
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    Buildots

    Chicago, IL
    1 day ago
  • SmartVault Corporation seeks a Customer Onboarding Manager in Houston to lead the onboarding process and enhance customer experience. You will work closely with clients to ensure effective implementation of SmartVault Software, educate them on features, and collaborate... 
    Remote job

    SmartVault Corporation

    Houston, TX
    1 day ago
  • A healthcare technology company is hiring a Customer Engagement Specialist to work remotely in the US. This role is vital in improving customer experience within the Touch Surgery Ecosystem, requiring excellent communication and project management skills. With responsibilities... 
    Remote job

    Remote Jobs

    New York, NY
    2 days ago
  • A leading tech company is seeking a Customer Solutions Manager to enhance the customer experience for law firms. This remote role involves managing customer workflows from implementation to optimization. Ideal candidates will have 5+ years in a customer-facing SaaS role... 
    Remote job

    Foundation AI

    Houston, TX
    3 days ago
  •  ...ecommerce and stores. What This Position Is All About Under the direction of the Assistant Store Director of Customer Experience, the Customer Experience Lead will support execution of the front of house priorities within the 4 walls. In partnership with their leader,... 
    Full time
    Work experience placement
    Local area
    Flexible hours
    Weekend work
    Afternoon shift

    060 - Saks & Company LLC

    Raleigh, NC
    2 days ago
  • A consulting firm specializing in customer experience is seeking a Program Manager for a broadband company. This remote role involves building and implementing customer experience initiatives, managing projects from start to finish, and engaging with various stakeholders... 
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    Sand Cherry

    New York, NY
    2 days ago
  • $85k - $105k

    Bertec is looking for a Customer Success and Enablement Lead who will own customer onboarding, adoption, and early success outcomes across Bertec’s...  ...rehabilitation, research, and performance. Department Customer Experience Reports To Chief Experience Officer Compensation $85,... 
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    Remote work
    Worldwide

    Bertec

    Columbus, OH
    1 day ago
  • Archdesk is seeking a highly energetic Customer Success leader based in the USA to drive the success of enterprise clients. The role...  ...Success playbook, onboarding clients, and enhancing customer experience in voice technology. Ideal candidates possess 3-7 years of SaaS... 
    Remote job
    Flexible hours

    Archdesk

    San Francisco, CA
    2 days ago
  • The Arizona State Government is hiring a Customer Service Section Supervisor to lead a team of Level 2 Support Specialists. The role involves operational...  ...support ticket data, and enhancing customer experience while working in a fast-paced environment. Preferred... 
    Remote job

    Arizona State Government

    Phoenix, AZ
    1 day ago
  • Fujifilm is seeking a Senior Manager of Global Customer Service to lead the customer service strategy for Digital Commerce. This role requires 8-12+ years of leadership experience in customer service, preferably in D2C/eCommerce. Responsibilities include defining global... 
    Remote job
    Flexible hours

    Fujifilm

    Atlanta, GA
    4 days ago
  • $18 per hour

     ...on a mission to transform the most commonly misunderstood experiences in women\'s health—postpartum, breastfeeding, pregnancy and...  ...big physiological transitions. We are looking for a Customer Experience Lead to own how we show up for customers. This is a part-time,... 
    Hourly pay
    Part time
    Remote work

    Bodily

    New York, NY
    2 days ago
  • To support a growing Customer Success function, the full-time Customer Success Team Lead will design processes, manage a team, and collaborate with stakeholders to enhance customer experiences in a remote environment. Key responsibilities Develop scalable processes and... 
    Full time
    Remote work

    Tribute Technology

    New York, NY
    1 day ago
  • A leading Digital Operations Management provider is seeking a Senior Principal Customer Success Manager to foster relationships with IT and Engineering teams, ensuring successful...  ...should have 8-10 years of customer-facing experience, expertise in Public Sector and SaaS... 
    Remote job

    Pager

    Yukon, OK
    4 days ago
  • E-commerce Customer Experience Lead, WW CSO Location: Austin, Texas, United States Apple’s Worldwide Channel Strategy & Operations (WW CSO) focuses on developing and deploying worldwide sales programs and best practices to deliver an extraordinary customer experience... 
    Worldwide

    Apple Inc.

    Austin, TX
    3 days ago
  • A customer service provider is seeking a Customer Experience Representative for a remote position. The ideal candidate will have over 3 years of experience in customer service or administrative roles and should be proficient in Excel. Responsibilities include assisting... 
    Remote job

    Kellermeyer Bergensons Services, LLC (KBS)

    New York, NY
    2 days ago
  • A leading facility services company is seeking a Customer Experience Lead for a full-time, remote role in Oceanside, California. This position involves assisting the customer service team with inquiries and maintaining communication records. Candidates should have over... 
    Remote job
    Full time

    Kellermeyer Bergensons Services, LLC

    Oceanside, CA
    1 day ago