Average salary: $60,037 /yearly

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  • Customer Experience & Outreach Manager (RICHMOND)

     ...Strategic and service-driven, the Assistant Store Leader – Customer Experience & Outreach drives sales and engagement through hands-on leadership and a passion for delivering results. In this role, you lead sales and service programs, train and coach associates, and implement... 
    Suggested
    Full time
    Work at office
    Flexible hours
    Weekend work
    Afternoon shift
    Weekday work

    Crate & Barrel

    Richmond, VA
    3 days ago

  • Customer Success Manager

     ...security objectives. About the Role As part of the Kägwerks Mission Solutions team, the Customer Success Manager is responsible for ensuring an outstanding customer experience across all end-user interactions with Kägwerks. This role owns the coordination, quality,... 
    Suggested
    Immediate start
    Flexible hours

    CODAN USA

    Ashburn, VA
    1 day ago

  • Executive Customer Success Manager

    $161.8k - $300.6k

     ...Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering... 
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    Remote work
    Work from home
    Worldwide
    Flexible hours

    Genesys Cloud Services, Inc.

    Virginia Beach, VA
    4 days ago

  • Sr Client Consulting Manager

    $136.3k - $221.6k

     ...consulting services to deliver solutions that address unique challenges in areas such as improving profitability, strategic growth, customer experience, digital payments and managing risk. The VCA team is looking for a Sr Manager to join our National segment and play a role... 
    Suggested
    Work experience placement
    Work at office
    Local area

    Visa

    Ashburn, VA
    4 days ago

  • NetSuite Client Manager - Responsive Escalations (Individual Contributor)

    $90.3k - $140.3k

     ...team of business process and industry experts, managing critical Customer escalations. You will take ownership of complex customer...  ...plans to successful completion and ensure an exceptional customer experience. The ideal candidate possesses a strong background in... 
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    Temporary work
    Flexible hours

    Oracle Defunct

    Richmond, VA
    2 days ago

  • Level 2 Brand Agent Application

    $10 - $25 per hour

     ...smartphone with a clear working camera Dependable transportation  Good customer service skills Ability to work independently Preferred Qualifications:  Customer service experience  Familiarity with a mobile internet browser  Must be positive, comfortable... 
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    Part time
    For contractors
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    Freelance
    Internship
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    Local area
    Flexible hours

    MyBrandForce powered by Ensiteful

    Lynchburg, VA
    1 day ago

  • Internal Client Manager

    $75k

     ...record of sustained hyper-growth. After reaching No.1 in the UK market and being recognised internationally for excellence in customer experience, service delivery, and innovation, we are now scaling aggressively in the United States to serve growing demand from global... 
    Suggested
    Work at office
    Work from home
    Worldwide
    Flexible hours

    Softcat plc

    Arlington, VA
    1 day ago

  • Promotional Events Assistant Entry Level

     ...to life at exciting events. From pop-ups to large-scale activations, you’ll be on the front lines engaging with customers and creating memorable experiences. This role is perfect for outgoing, detail-oriented individuals who want hands-on experience in events, marketing... 
    Suggested
    Immediate start
    Flexible hours
    Weekend work
    Afternoon shift

    Gva LLC

    Virginia Beach, VA
    2 days ago

  • Customer Success Manager

    $59.21k - $80k

     ...Role: Grade Level (for internal use): 09 The Team: The Customer Success team is a dynamic global organization where the work...  ...data-driven processes to deliver a world-class customer experience. Your focus may include client migrations, onboarding new users... 
    Suggested
    Work experience placement
    Second job
    Live in
    Worldwide
    Flexible hours

    S&P Global

    Charlottesville, VA
    2 days ago

  • Enterprise Customer Success Manager

     ...Enterprise Customer Success Manager Location: United States, Remote / McLean, VA Empower global enterprises to manage risk...  ...influence internal teams to continuously enhance the customer experience. Champion the Exiger Brand: Serve as a professional, knowledgeable... 
    Suggested
    Remote work

    Exiger

    McLean, VA
    3 days ago

  • Sr. Client Consulting Manager

    $136.3k - $221.6k

     ...consulting services to deliver solutions that address unique challenges in areas such as improving profitability, strategic growth, customer experience, digital payments and managing risk. The VCA team is looking for a Sr Manager to join our National segment and play a role... 
    Suggested
    Work experience placement
    Work at office
    Local area

    Visa

    Ashburn, VA
    1 day ago

  • Marketing Service Assistant - State Farm Agent Team Member

     ...Ginger Gray - State Farm Agent who are interested in helping my business grow through value based conversations and remarkable customer experience. If you are a motivated self-starter who thrives in a fast paced environment, then this is your opportunity for a rewarding... 
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    Full time
    For contractors
    Work at office

    Gingergray

    Fairfax, VA
    1 day ago

  • Customer Success Manager (Mulesoft Public Sector)

    $123.1k - $186.3k

     ...To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer Success Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with... 
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    Contract work
    Work experience placement
    Work at office
    Local area
    Flexible hours
    Weekend work
    3 days per week

    Salesforce

    McLean, VA
    1 day ago

  • Customer Success Manager - AI Platform - TS/SCI clearance with CI Poly

     ...Job Title: AI Platform – Customer Success Manager Location: McLean, VA (Onsite) Clearance Requirement: Active TS/SCI with...  ..., sales, and program teams to deliver an exceptional customer experience in a classified environment. Key Responsibilities... 
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    Full time
    Temporary work
    Immediate start

    PGTEK

    McLean, VA
    2 days ago

  • DOD Customer Success Manager - Top Secret Clearance (McLean, VA)

     ...dedicated to accomplishing hard things, together. We are seeking a Customer Success Manager to join our team. You will serve as a...  .... You'll be successful in this role if you have skills and experience to: ~ Uncover and shape each customer's goals, translate... 
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    Local area

    Appian

    McLean, VA
    1 day ago

  • Customer Success Manager (Healthcare)

    $250k

     ...Overview The Customer Success Manager (CSM) is a key member of Exostar's Go-To-Market team. In this role, you will partner closely with customers to deliver outstanding experiences, ensure they realize maximum value from the Exostar platform, and help them operationalize... 
    Remote work
    Flexible hours

    Exostar

    Herndon, VA
    14 hours ago

  • Customer Success Manager

     ...have users around the world and global team that supports our customer's needs. We are looking for someone with an imagination that can...  ..., and product teams to resolve issues and optimize customer experience Find paths for success , helping them unlock the full potential... 
    Full time
    Contract work

    IOTAP Inc

    Reston, VA
    2 days ago

  • NetSuite Customer Success Manager (CSM) - Individual Contributor

    $79.1k - $158.2k

     ...Job Description The Customer Success Manager (CSM) plays a critical role in ensuring clients achieve meaningful business outcomes...  ...The ideal candidate is a strong coach and facilitator with experience in business process improvement, ERP-enabled transformation, exposure... 
    Contract work
    Temporary work
    Flexible hours

    Oracle

    Richmond, VA
    3 days ago

  • Senior Customer Success Manager

     ...or 20, Discover Rewarding Journeys with Us! The Senior Customer Success Manager is a skilled individual contributor responsible...  ...teams to drive initiatives that enhance the customer experience. Revenue Growth and Business Impact · Proactively identify... 
    Contract work
    Remote work
    Flexible hours

    NTT America

    Richmond, VA
    14 hours ago

  • Customer Success Manager

    $70k - $100k

     ...The Customer Success Manager (CSM) on the Relationship Management Team is responsible for all the activities related to helping our...  ...overseeing $1M+ of customer revenue   Preferred Education and Experience   ~2-5 years of experience in Account Management or SaaS Customer... 
    Work experience placement
    Work at office
    Local area
    Remote work
    Visa sponsorship

    ClearPoint Strategy

    Arlington, VA
    4 days ago

  • Customer Retention Manager

     ...technology provider with more than 5,000+ employees and 24,000+ customers worldwide, including 60% of the Fortune 500. Founded in 1999,...  ...who are eager to evolve alongside technology. If you love to experiment boldly, share your discoveries, and help define best practices... 
    Work experience placement
    Worldwide

    Cvent

    McLean, VA
    3 days ago

  • Customer Success Manager

     ...individual to join our growing field services team. The mission of the Customer Success Manager is to ensure that our customers realize the...  ..., especially related to security and messaging; extensive experience driving concurrent projects and issues to completion with... 
    Flexible hours

    Proofpoint

    Alexandria, VA
    1 day ago

  • Customer Success Manager

    $70k - $85k

     ...workers and their families globally. The Enterprise Solutions Customer Success Manager (CSM) will deliver a consistent cadence of...  ...collaboratively with internal product departments and SHRM's Customer Experience (CX). Business Development Support Monitor and... 
    Work at office
    Local area
    Remote work
    Visa sponsorship
    Work visa
    Monday to Friday
    Flexible hours

    Society for Human Resource Management

    Alexandria, VA
    1 day ago

  • Customer Success Manager (Adobe Practice)

     ...The Consultant - Customer Success Manager (Adobe Practice) performs client relationship management, value measurement execution, and...  ...delivery timelines Problem Solver & Success Advocate Proven experience using structured, disciplined approaches to solving client... 
    Internship
    Local area
    Remote work

    Acxiom

    Richmond, VA
    3 days ago

  • Customer Success Manager, Mid Atlantic

    $100k - $125k

     ...employees are redefining the security landscape by meeting our customers' real-time needs and providing our cutting-edge technologies...  ...upsell/cross-sell services and promoting value through customer experience Work with implementation partners on strategic accounts... 
    Temporary work

    Checkpoint Software

    Alexandria, VA
    2 days ago

  • Director of Customer Experience

     ...Director of Customer Experience About the Company Fast-growing travel technology (TravelTech) company. Industry Leisure, Travel & Tourism Type Privately Held About the Role The Company is excited to invite applications for the role of... 

    Confidential

    Richmond, VA
    4 days ago

  • Head of Customer Experience

     ...Head of Customer Experience About the Company Fast-growing travel technology (TravelTech) company Industry Leisure, Travel & Tourism Type Privately Held About the Role The Company is seeking a Head of Customer Experience to spearhead the... 

    Confidential

    Richmond, VA
    2 days ago

  • Head of Customer Experience & Journey Excellence

    $110k - $160k

     ...A leading telecommunications firm seeks a Director of Customer Experience to spearhead a transformative initiative aimed at enhancing customer interactions. This pivotal role requires a visionary leader to architect a Customer First roadmap, manage the customer journey... 

    Consolidated Communications

    Gretna, VA
    3 days ago

  • Digital Customer Success Manager

     ...profitability, and streamline operational performance. FranConnect customers span all sizes, growth phases, and industries and they grow 44...  ...focuses on delivering a best-in-class, digital-first customer experience through scaled engagement, proactive outreach, and data-driven... 
    Work at office
    Local area
    Worldwide
    3 days per week

    FranConnect

    Herndon, VA
    1 day ago

  • Head of Customer Experience Operations

    $150.8k

     ...Head of Customer Experience Operations What You Can Expect The Head of CX Operations is a senior leadership role, responsible for defining and executing the operational strategy that supports the end-to-end post-sales customer lifecycle. This role builds scalable... 
    Work at office
    Remote work

    Zoom

    Richmond, VA
    14 hours ago