...End-to-end Ownership: Own and take responsibility for the Agent Insights manifest to drive performance insights and improvement plans maximising modern platforms and automation.
+ Performance Management Excellence: Develop and implement a robust performance management...
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Immediate start
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**Who Are We?**
Taking care of our customers, our communities and each other. That's the... ...application of data and analytics beyond managing risk, helping businesses increase their... ...our customers and agents. The Business Insights Delivery team aims to enable the business...
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At Verint, we believe customer engagement is the core of every global brand. Our mission... ...Overview of Job Function:
Verint’s Experience Management (XM) business unit is seeking an... ...objectives.
Perform account planning, including insight delivery planning, services utilization,...
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...this role, you’ll partner with assigned customers to help them build their winning workforce... ...-functional teams including account management and professional services to understand... ...understanding of customer adoption, data insights, and process while monitoring overall account...
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Job Title:
Senior Customer Success Manager
Role Overview:
The Senior Customer Success Manager (CSM) is responsible for driving customer loyalty, adoption, and implementation of Trellix Solutions. The CSM must be comfortable consulting with customers at every level with...
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...Job Summary
The Sr. ITAM Customer Success Manager (SR. CSM ) is responsible for managing, expanding and renewing contracts with SHI’s customers. The SR. CSM will help existing customers to maximize their investment in our ITAM programs. The position reports...
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Base plus commission
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Worldwide
Flexible hours
...United States
Schedule Full-Time
Located Remotely? Y
Relocation? N
Position Type Management
JOB SUMMARY
The Senior Manager / Product Owner (PO), Customer Management Products is responsible for supporting technologies that deliver services and support...
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Part time
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...Visit our careers site to explore life at PagerDuty, discover opportunities, and sign-up for job alerts!
The Principal Customer Success Manager is aligned at the customers' key stakeholder level, building and fostering strong relationships to help customers...
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Permanent employment
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Gangs
Flexible hours
...procedures
+ Engages directly with prospective and current pharmacy customers as a representative of Cardinal Heaths Controlled Substance... ...+ Frequently interacts with peer groups at various management levels
+ Manages communications regarding the Controlled Substance...
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** Senior Associate Customer Support - Managed Care**
Date: Jan 4, 2022 Location: Jackson, MS, US, 39157
Req ID: 7901 **Summary**
**Job Description**
**Essential Job Functions**
Respond to basic client/member questions and/or forwards inquires to appropriate...
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The Customer Success Manager, Lippincott Solutions is responsible for driving the implementation of all Nursing Solutions products into existing and new accounts, ensuring a smooth customer transition from sale to implementation and assisting with training and rollout,...
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Job Overview
The SVP, Customer Success drives the operational strategy and has input into... ...oversight of our Customer Success Management and Technical Account Management teams responsible... ...translate data into actionable insights/strategies
Highly articulate communicator...
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...SVP Consumer Experience Insights and Analytics
Location
Jackson, MS, United States... ...organization.
Influences a fundamental customer-centric culture transformation.... ...experience required.
8 years of leadership or management experience preferred.
Other Requirements...
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...CONDUCT COMMUNITY OUTREACH.
The Program Manager will facilitate program implementation to... ...required number of hours. Provide insight to the Director of Service Experience about... ...logistics and support. Provide exceptional customer service at all times.
External...
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...will be responsible for answering inbound customer calls and emails as it pertains to their... ...elements of the Support Portfolio. Manage exceptions for customers with issues that... ...culture that celebrates and values diverse insights and perspectives, a workforce that...
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Internship
Work from home
Flexible hours
...highly motivated and experienced Sales Manager to join our team. As a Sales Manager, you... ...sales strategies, and ensuring excellent customer service. This position offers a... ...sales data, market trends, and customer insights to identify opportunities for improvement...
...looking for an experienced, passionate Media Manager to join an exciting and entrepreneurial... .... Reporting into the Director, Verity Customer Success, the Verity Media Manager... ...adoption with Verity
Leverage Verity insight tools to support Strategy in building cookieless...
Local area
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Work from home
...efficiency.
???? Position: Project Engineer/Manager
???? Location: Jackson, Mississippi
????... ...of continuous improvement by sharing insights, implementing best practices, and... ...communication and teamwork abilities, with a customer-focused mindset.
Willingness to travel to...
...building software to transform and elevate customer support teams, which often represent 20-... ...the people at a company. Our workforce management platform helps some of the fastest-... ...performance and key metrics . Report on insights to leadership and cross-functional teams...
Holiday work
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For contractors
For subcontractor
Work visa
H1b
...As Customer Operations Manager (COM), you play a crucial role in ensuring our customers achieve success with Pearson’s WFS products by collecting... ...and maintain dashboards, views, and reports allowing insights to team performance and impact against our objectives....
Full time
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Flexible hours
