Customer support associate jobs in Philippines

 ...organization, apply now. We are currently seeking a BPO Customer Care Associate to join our team in Manila, National Capital Region (PH-00)...  ...client sites. This ensures we can provide timely and effective support tailored to each client’s needs. While many positions offer... 

 ...transactions to meet or exceed client SLAs.  • Works on preparation of SOPs / process transitions.   • They may regularly interact with customers and first line management.   • Takes escalated calls from providers/callers.  • Develops tactical and operational plans to... 

 ...Responsibilities: •    Deliver first class service by accurately assessing and responding to customer needs, using sound judgment when recommending appropriate solutions. •    To fulfill customer requests, respond to inquiries/complaints, demonstrating due attention... 

 ...roles you will be responsible for: • Providing front-line phone customer service to policyholders, beneficiaries, agents, and internal...  ...in a professional/office related environment (i.e. office support, administrative, clerical, customer service) that required you... 

 ...required information in a timely manner.•    Performing inbound and outbound calls to insurance companies, medical facilities and customers in the US. •    Responding to customer requests by phone and/or in writing to ensure customer satisfaction and to assure that service... 

 ...U.S. business hours About the Role zerohash is looking for a Customer Experience Specialist to join our high-performing CX team. In this role, you will deliver exceptional, human-centered support across B2C and B2B channels, helping customers navigate complex inquiries... 

 ...over 40,000 smart and diverse colleagues across 57 countries, delivering services in over 200 countries. Position Overview: Customer Service Representatives learn business procedures of different internal organizations and using their multitasking ability will work... 

 ...Position Overview:  As a Customer Care Associate, you will be a leading Brand Ambassador serving as the first point of contact for customers. We are looking for candidates who have a keen interest in solving customer issues and answering questions while being committed... 

 ..., staking, and OTC services, with products built for both individual investors and institutional clients. Voice is CE's premium support channel, providing white-glove, real-time service to Kraken's high-value clients. As a Voice Specialist, you'll combine exceptional... 

Financial Services Representative II  Position Overview  The Financial Services Rep II is responsible for the effective resolution of client AR within an assigned portfolio of accounts.   Incumbents will serve as the primary point of contact between client and Insight...

 ...assigned portfolio of accounts. Be the subject matter expert supporting key complex clients within a strategic portfolio. While also fulfilling...  ...Year, 2020 Microsoft U.S. Partner of the Year and Worldwide Customer Experience Partner of the Year ~ Ranked #7 on the 2021... 

 ...territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices,...  ...Overview: The Contact Center team is seeking an Associate Specialist fluent in Mandarin to support... 

 ...CoinGecko is building the foundation to scale cryptocurrency market data to serve billions. What you will be doing? Customer Experience & Support: Provide accurate, timely, and personalised support to customer inquiries across channels, strictly adhering to SLAs... 

 ...system issues, escalating to the appropriate team when needed. Support reconciliation activities by validating transaction records...  ...standard operating procedures related to fiat money movement and customer transactions. Perform ad hoc tasks and assist with smaller-... 

 ...daily inquiries and work requests  Works inter-departmentally to support and successfully fulfill requests  Build and maintain...  ...of Year, 2020 Microsoft U.S. Partner of the Year and Worldwide Customer Experience Partner of the Year ~ Ranked #7 on the 2021 Fortune... 

 ...Responsibilities: •    Manage inbound customer calls regarding standard credit card inquiries, transactions, account maintenance and Tier 1 online support.  •    Respond to customer inquiries in a pleasant, courteous, professional, and well-informed manner. •... 

 ...thinking organization, apply now. We are currently seeking a Customer Care Senior Associate to join our team in Metro Manila, Quezon (PH-QUE),...  ...services representatives to deliver high-quality customer support, transaction processing, and account servicing. The role... 

About Frontier Frontier is a subsidiary of Fresh Prints . Fresh Prints is a New York-based, fast-growing, fully remote, 150-person company with most of our team based in India and the Philippines. A few years ago, Fresh Prints began helping other fast-growing companies...

 ...finalize contracts, and ensure a smooth onboarding process. Support onboarding and activation. Help merchants integrate [Coins.ph](...  ...out implementations that will improve and create an impact on customer experience. Scalable Growth - Be part of a fast-growing organization... 

 ..., formulation development, and product-improvement activities. Build, maintain, and expand customer relationships while delivering reliable pre-sales and post-sales support. Manage the complete sales cycle, including quotations, contract negotiation, order processing... 

 ...and we’re excited to scale with top talent. The Role: Shopify Support Advisor We’re looking for a Shopify Support Advisor to help our...  ...report to the Support & Implementation Manager and communicate with customers daily via email, Slack, and chat to resolve issues and deliver... 

 ...with their Software Advisors and Software Licensing Consultants supporting them by handling the day-to-day tasks which may include:...  ...four-year college or university Experiencing in supporting customer contracts and Microsoft Licensing, preferred Amenable to work... 

 ...Key Responsibilities • Act as the first line of support for customer issues and service requests. • Handle inbound customer calls, emails, and portal tickets, ensuring timely and professional communication.• Accurately document all incidents and actions taken in the... 

 ...term medical record access and community-based chronic illness support, Mochi is creating a new model of care that empowers patients,...  ...members. Ensure high-quality service delivery with a focus on customer satisfaction. Manage inbound messaging and assist with...