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- ...customer experience through reliable contact center solutions. What You'll Do Administer, configure, and support Genesys Cloud CX, Genesys Engage, or PureConnect environments. Design and maintain contact center solutions including IVRs, call routing, queues,...SuggestedContract workRemote work
- ...licensures needed to be successful in this position. Preferred Skills Accountability, Banking, Client Loyalty, Customer Experience (CX), Customer Service, Identifying Opportunities, Leveraging Technology, Proactive Sales Competencies Banking Products, Digital Awareness...SuggestedFull timeTemporary workPart timeWork experience placementWork at office
- ...experience and encourage Google reviews. Manage member accounts, including cancellations, plan changes, and overall member experience (CX). Stock and organize detail centers to maintain accessibility and inventory accuracy. Empty trash cans regularly and maintain clean...SuggestedShift work
- ...appropriate knowledge, skills, and abilities for a role. Preferred Skills Accountability, Banking, Client Loyalty, Customer Experience (CX), Customer Service, Identifying Opportunities, Leveraging Technology, Proactive Sales Competencies Branch Banking Services, Coaching...SuggestedFull timeTemporary workWork experience placementWork at office
- ...Duration : 3-6 Months We are seeking a technical Contact Centre Integration Architect to lead the evolution of our customer experience (CX) ecosystem. In this role, you will design, govern, and guide the deployment of seamless integrations connecting communication...Suggested
- ...contact; run workshops and status reviews Required: Bachelor's degree; 7+ years BA experience; 3+ years leading enterprise/CX transformation programs Hands-on with Contact Center, CRM, Telephony, or AI-enabled customer engagement solutions API/...Suggested
- ...~ Hands-on experience with Kentico CMS development and customization ~ Experience with Genesys Cloud , preferably Genesys Cloud CX , including APIs and system integrations ~ Strong front-end development experience with JavaScript and/or TypeScript ~ Strong...SuggestedContract workRemote work
- ...clients to achieve higher revenues and operational efficiency. Our product mindset and engineering capabilities in Cloud, Data, AI, and CX enable us to serve key players in the high-tech industry, including ISVs, SaaS, and Internet companies, as well as product companies...SuggestedFull timeLocal area
- ...communications across multiple workstreams. Drive implementation and modernization initiatives involving Google CCAI, Dialogflow CX/ES, Agent Assist, CCAI Insights, IVR, telephony, chat, and analytics platforms. Lead the technical design and deployment of AI-...Suggested
- ...flows, information architecture, and high-fidelity designs using Figma and other UX tools. Translate business, operational, and CX requirements into scalable and reusable design solutions. Collaborate with Product Owners, Engineering, QA, Operations, and Business...Suggested
- ...~5+ years in: ~ Customer Insights ~ Voice of Customer ~ UX Research ~ Digital Analytics ~ Market Research ~ CX Analytics eCommerce / digital product experience preferred Travel / hospitality experience is a plus Job Description...SuggestedTemporary workRemote workShift work
$161k - $280k
...Experience & AI InnovationRole OverviewReporting directly to the Sr. Director Customer Experience & Transformation, the Director of Digital CX & AI Innovation will serve as the Business Owner driving our digital customer experience transformation.This is a business-critical...SuggestedFull timeTemporary workPart timeWork at officeWork from homeShift work3 days per week- ...contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.SkillsCustomer Experience (CX), Customer Retentions, Customer Service Orientation, PlanningWe believe that benefits should connect you to the support you need when...SuggestedFull timeWork at officeLocal areaNight shiftWeekend work
- Job Title: Dialogflow CX Specialist Work Mode: Remote Job Description We are seeking an experienced Contact Center AI & Dialogflow CX Specialist to join our team. The ideal candidate will have deep expertise in developing Virtual Agents using Dialogflow CX, integrating...SuggestedRemote work
$94.9k - $135.6k
...preferred Bachelor's degree in related field, or equivalent work experience, preferred Hands on development experience with Genesys Cloud CX platform, preferred Integration experience with various CRM systems (i.e. ServiceNow, Salesforce, SAP CRM), preferred Ability to...SuggestedFull timeTemporary workWork experience placementLocal areaImmediate startFlexible hours- Avis Budget Group in Miami, FL is seeking an Avis First Customer Experience Specialist to provide premium, personalized service from doorstep deliveries to airport arrivals. You will be the face of a first-class experience, ensuring every detail is flawless and every interaction...
- ## Director, US Cx Strategy and InsightsApply: Miami: Full time: Posted Today: JR019634Galderma is the emerging pure-play dermatology category leader, present in approximately 90 countries. We deliver an innovative, science-based portfolio of premium flagship brands and...
- Galderma in Miami is seeking a Director of US Cx Strategy and Insights to lead megabrand strategy for Cetaphil and Differin, translating consumer and market understanding into actionable growth plans across marketing, brand, and commercial teams. The role drives insights...
- Uloop Inc. is seeking an Operational Lead for The House of Creed in Miami, Florida. The role is pivotal in driving the organization and maintenance of the boutique, managing inventory, and enhancing the customer experience. The ideal candidate has 3+ years of retail sales...
- Wag! Group Co. in Miami is seeking a Business System Administrator to support Wag!'s Customer Experience tools, focusing on CRM, AI/automation platforms, and phone systems. The role involves deploying new features, collaborating with internal teams, and enhancing AI-driven...Full timeWork at office
- Saks Fifth Avenue is seeking a Customer Experience Manager to drive relationship selling and client activation across store leadership. You will lead branding, events, and community partnerships on-site at the assigned store, reporting to the General Manager. You will balance...
$15 per hour
eMed is offering a Summer Internship focused on Customer Experience in Miami, Florida. Interns will work on strategic initiatives related to AI and digital health technologies, gaining direct exposure to executive leadership. Responsibilities include researching emerging...InternshipSummer internship- Wag! Group Co. in Miami is seeking a Business System Administrator to support the tools powering our Customer Experience team. You will deploy and tune AI-driven support tools, manage the Kustomer CRM, and drive automation across chatbots, virtual agents, and workflows ...
- Parloa is seeking a Sr Partner Delivery Success Manager to own and scale strategic relationships with our global SI, consulting, and implementation partners, ensuring they are equipped to deliver transformative AI and customer experience solutions for enterprise customers...
- Bath & Body Works in Miami, FL is seeking an Assistant Store Manager to lead a high-performing team and deliver exceptional customer experiences. You will partner with the Store Manager to drive sales, coach associates, manage daily operations, and uphold brand standards...
- NexGen Technologies, LLC is seeking a Vice President of Sales to lead enterprise sales across BPO and contact center solutions. This senior role reports to the CEO and requires closing complex multi-year contracts while building executive relationships to scale revenue ...
- ...Customer Experience (CX) Manager Bet-David Consulting (BDC) serves over 10,000+ entrepreneurs across 60+ countries through business consulting, media, and technology. Our clients do not just purchase services they invest in growth, transformation, and belief. Reporting...Local area
- Brandcoven is seeking a highly motivated Customer Experience Specialist to join their remote team. You will develop and implement strategies to enhance customer experience, conduct market research, and train other team members. With a Bachelor’s degree in a related field...Remote job
$140.5k - $245k
...Manager, you are the bridge between our innovative technology and the humans who interact with it. Sitting within the Customer Experience, CX organization, your primary focus is ensuring our customers have a seamless, intuitive experience as we introduce new digital and...Full timeTemporary workPart timeWork experience placementWork at officeWork from homeShift work3 days per week- Job Description Job Description Don't apply if you're looking for a traditional customer service job; We're not building a call center! We're building a Client Experience team made up of product experts, problem-solvers, and trusted advisors. At IGT, our clients...Full timeFor contractors