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- ...customer experience through reliable contact center solutions. What You'll Do : Administer, configure, and support Genesys Cloud CX, Genesys Engage, or PureConnect environments. Design and maintain contact center solutions including IVRs, call routing, queues,...SuggestedContract workRemote work
- ...in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries,...SuggestedRemote work
- ...Duration : 3-6 Months We are seeking a technical Contact Centre Integration Architect to lead the evolution of our customer experience (CX) ecosystem. In this role, you will design, govern, and guide the deployment of seamless integrations connecting communication...Suggested
- ...contact; run workshops and status reviews Required: Bachelor's degree; 7+ years BA experience; 3+ years leading enterprise/CX transformation programs Hands-on with Contact Center, CRM, Telephony, or AI-enabled customer engagement solutions API/...SuggestedRemote work
- ...~ Hands-on experience with Kentico CMS development and customization ~ Experience with Genesys Cloud , preferably Genesys Cloud CX , including APIs and system integrations ~ Strong front-end development experience with JavaScript and/or TypeScript ~ Strong...SuggestedContract workRemote work
- ...clients to achieve higher revenues and operational efficiency. Our product mindset and engineering capabilities in Cloud, Data, AI, and CX enable us to serve key players in the high-tech industry, including ISVs, SaaS, and Internet companies, as well as product companies...SuggestedFull timeLocal area
- ...flows, information architecture, and high-fidelity designs using Figma and other UX tools. Translate business, operational, and CX requirements into scalable and reusable design solutions. Collaborate with Product Owners, Engineering, QA, Operations, and Business...Suggested
- ...communications across multiple workstreams. Drive implementation and modernization initiatives involving Google CCAI, Dialogflow CX/ES, Agent Assist, CCAI Insights, IVR, telephony, chat, and analytics platforms. Lead the technical design and deployment of AI-...Suggested
- ...~5+ years in: ~ Customer Insights ~ Voice of Customer ~ UX Research ~ Digital Analytics ~ Market Research ~ CX Analytics eCommerce / digital product experience preferred Travel / hospitality experience is a plus Job Description...SuggestedTemporary workRemote workShift work
- ...through strategy, research, and pragmatic execution. We speak customer for a living. We're looking for a versatile Customer Experience (CX) Consultant who pairs a passion for customer experience with real analytical horsepower and a gift for data storytelling. You're a...SuggestedFull timeFlexible hours
- ...experience and encourage Google reviews.* Manage member accounts, including cancellations, plan changes, and overall member experience (CX).* Stock and organize detail centers to maintain accessibility and inventory accuracy.* Empty trash cans regularly and maintain clean...SuggestedFull timeShift work
- ...in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries,...SuggestedFull timeContract workTemporary workCasual workWork at officeLocal areaRemote work
- ...extent required by applicable laws, regulations, and ordinances where an employee works. About MCI MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance...SuggestedFull timeContract workTemporary workCasual workWork at officeLocal area
- ...in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries,...SuggestedFull timeTemporary workCasual workWork at officeLocal areaRemote work
- ...in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries,...SuggestedFull timeTemporary workCasual workWork at officeLocal areaRemote work
- ...in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries,...Temporary workWork experience placementWork at officeLocal areaRemote workFlexible hours
- ...in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries,...Contract workTemporary workTraineeshipWork at officeLocal areaRemote workShift work
- ...in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries,...Full timeTemporary workCasual workWork at officeLocal areaRemote work
- ...differences. Our expertise spans the entire customer journey, offering deep insights in communications, commerce, consultancy, CRM, CX, data, production, and technology. We deliver end-to-end solutions that result in revolutionary work. Required Skills Strong conceptual...Full timeWork at office
- ...in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries,...Full timeTemporary workCasual workLocal areaRemote work
- ...in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries,...Full timeContract workTemporary workCasual workWork at officeLocal areaRemote workFlexible hours
- ...in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries,...Full timeContract workTemporary workCasual workWork at officeLocal areaRemote workShift work
- Position Overview MCI is a fast‑growing tech‑enabled business services company that delivers Customer Experience (CX), Business Process Outsourcing (BPO), and Anything‑as‑a‑Service solutions across industries. We operate both on‑site and remote contact centers, leveraging...Full timeTemporary workCasual workRemote work
- ...in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries,...Full timeContract workTemporary workCasual workWork at officeLocal areaRemote work
$70k
Location: Overland Park, KS (Kansas City Metro) Employment Type: Full-time, In-Office Department: CX Compensation: $70,000/year + bonus (OTE $75,000) increasing to $82,500 after 18 months Steadily is hiring a Customer Support Specialist to join our growing Client Experience...Full timeWork at office- ...we believe customer engagement is the core of every global brand. Our mission is to help organizations elevate Customer Experience (CX) and increase workforce productivity by delivering CX Automation. We hire innovators with the passion, creativity, and drive to answer...Work experience placementLocal areaShift work
$65k
Location: Overland Park, KS (Kansas City Metro) Employment Type: Full-time, In-Office Department: CX Salary: $65,000/year + equity Steadily is hiring a Customer Support Specialist to join our growing Client Experience team in the Kansas City metro area . In this role,...Full timeWork at officeShift work- ...in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries,...Full timeTemporary workCasual workWork at officeLocal areaRemote workFlexible hours
- ...we believe customer engagement is the core of every global brand. Our mission is to help organizations elevate Customer Experience (CX) and increase workforce productivity by delivering CX Automation. We hire innovators with the passion, creativity, and drive to answer...Work experience placementLocal areaShift work
$83.28k - $99k
...identifying, extracting, organizing, storing, modeling, analyzing, and reporting data to support Marketing initiatives, Customer Experience (CX) initiatives, and Divisional initiatives. The primary focus of this role is to create and frame business scenarios that are...Full timeWork at officeRemote workRelocation