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  •  ...customer experience through reliable contact center solutions. What You'll Do : Administer, configure, and support Genesys Cloud CX, Genesys Engage, or PureConnect environments. Design and maintain contact center solutions including IVRs, call routing, queues,... 
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    Contract work
    Remote work

    Openkyber

    Kentucky
    8 days ago
  •  ...Requirements Role Overview We are seeking a technical Contact Center Integration Architect to lead the evolution of our customer experience (CX) ecosystem. In this role, you will design, govern, and guide the deployment of seamless integrations connecting communication... 
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    Work experience placement

    Openkyber

    Kentucky
    8 days ago
  •  ...contact; run workshops and status reviews Required: Bachelor's degree; 7+ years BA experience; 3+ years leading enterprise/CX transformation programs Hands-on with Contact Center, CRM, Telephony, or AI-enabled customer engagement solutions API/... 
    Suggested
    Remote work

    Tech3pillars Technologies

    Kentucky
    7 days ago
  •  ...FDE Applied AI Location: Anywhere in the USA Onsite at a Google office Mandatory Skills: Dialogflow CX CCAI Conversational AI Contact Center AI / Vertex AI Agent AI Priority: 1. First Priority: Consultants who are available... 
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    DMS Vision Inc

    Kentucky
    1 day ago
  •  ...~ Hands-on experience with Kentico CMS development and customization ~ Experience with Genesys Cloud , preferably Genesys Cloud CX , including APIs and system integrations ~ Strong front-end development experience with JavaScript and/or TypeScript ~ Strong... 
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    Contract work
    Remote work

    Openkyber

    Kentucky
    6 days ago
  •  ...flows, information architecture, and high-fidelity designs using Figma and other UX tools. Translate business, operational, and CX requirements into scalable and reusable design solutions. Collaborate with Product Owners, Engineering, QA, Operations, and Business... 
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    Tech3pillars Technologies

    Kentucky
    7 days ago
  •  ...communications across multiple workstreams. Drive implementation and modernization initiatives involving Google CCAI, Dialogflow CX/ES, Agent Assist, CCAI Insights, IVR, telephony, chat, and analytics platforms. Lead the technical design and deployment of AI-... 
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    Tech3pillars Technologies

    Kentucky
    8 days ago
  •  ...clients to achieve higher revenues and operational efficiency. Our product mindset and engineering capabilities in Cloud, Data, AI, and CX enable us to serve key players in the high-tech industry, including ISVs, SaaS, and Internet companies, as well as product companies... 
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    Full time
    Local area

    Openkyber

    Kentucky
    8 days ago
  •  ...~5+ years in: ~ Customer Insights ~ Voice of Customer ~ UX Research ~ Digital Analytics ~ Market Research ~ CX Analytics eCommerce / digital product experience preferred Travel / hospitality experience is a plus Job Description... 
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    WorkNovas LLC

    Kentucky
    6 days ago
  • $130.8k - $241k

    Position Summary Oracle Cx Field Service Functional ManagerOur Deloitte Sales & Service team empowers organizations to build deeper relationships with customers through innovative strategies, advanced analytics, Generative AI, transformative technologies, and creative... 
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    Deloitte

    Louisville, KY
    11 hours ago
  • $89k - $121.4k

     ...position is also responsible for the design, implementation, administration, maintenance, and support of the organization's Genesys Cloud CX platform and related contact center technologies. This role partners with business stakeholders, operations teams, telecommunications... 
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    Home office

    Humana

    Kentucky
    2 days ago
  •  ...about service quality, thrive in fast-paced environments, and know how to coach teams to hit performance goals, we want you leading our CX charge.What You'll Be Rocking Every DayLead Performance with PrecisionOwn daily, weekly, and monthly support metrics for your team -... 
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    ShipMonk

    Louisville, KY
    11 hours ago
  •  ...licensures needed to be successful in this position.## **Preferred Skills**Accountability, Banking, Client Loyalty, Customer Experience (CX), Customer Service, Identifying Opportunities, Leveraging Technology, Proactive Sales## **Competencies**Accuracy and Attention to... 
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    Full time
    Temporary work
    Part time
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    Work at office

    PNC Financial Services Group, Inc.

    Nicholasville, KY
    2 days ago
  •  ...licensures needed to be successful in this position. Preferred Skills Accountability, Banking, Client Loyalty, Customer Experience (CX), Customer Service, Identifying Opportunities, Leveraging Technology, Proactive Sales Competencies Accuracy and Attention to... 
    Suggested
    Full time
    Temporary work
    Part time
    Work experience placement
    Work at office

    PNC

    Richmond, KY
    2 days ago
  •  ...experience.Strong knowledge of codes and standards relevant to data centers (NFPA, NEC, ASHRAE, TIA-942) and commissioning practices (Cx).Experience with project controls tools, scheduling software (Primavera/MS Project), cost management and reporting, and BIM/Revit... 
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    Local area

    CyberCoders

    Louisville, KY
    11 hours ago
  • $2,500 - $5,000 per month

     ...leads against defined criteria, including decision-maker identification, business fit, and opportunity sizing. Coordinate with the CX/Sales Support team on leads surfaced through inbound channels (shared inbox, customer calls) to ensure consistent follow-up and... 
    Remote work

    Helpware

    Lexington, KY
    1 day ago
  •  ...experience and encourage Google reviews.* Manage member accounts, including cancellations, plan changes, and overall member experience (CX).* Stock and organize detail centers to maintain accessibility and inventory accuracy.* Empty trash cans regularly and maintain clean... 

    Carwashexpress

    Louisville, KY
    4 days ago
  • $41.25k - $68.75k

     .../licensures needed to be successful in this position. Preferred Skills Accountability, Banking, Client Loyalty, Customer Experience (CX), Customer Service, Identifying Opportunities, Leveraging Technology, Proactive Sales Competencies Banking Products, Digital Awareness... 
    Full time
    Temporary work
    Part time
    Work experience placement
    Work at office

    PNC

    London, KY
    1 day ago
  • $9.2 - $14 per hour

     ...experience and encourage Google reviews. Manage member accounts, including cancellations, plan changes, and overall member experience (CX). Stock and organize detail centers to maintain accessibility and inventory accuracy. Empty trash cans regularly and maintain clean... 
    Shift work

    Take 5 Car Wash

    Jeffersonville, KY
    3 days ago
  • $115k - $144k

     ...more information about KFI Engineers and our culture, please visit   POSITION OVERVIEW & RESPONSIBILITIES  The Commissioning (Cx) Engineer - Level 4 plays a key role in supporting successful execution of commissioning, re/retro-commissioning (RCx), and energy audit... 
    Permanent employment
    Full time
    Temporary work
    For contractors
    Work experience placement
    Flexible hours

    KFI Engineers PC

    Lexington, KY
    15 days ago
  •  ...more information about KFI Engineers and our culture, please visit    POSITION OVERVIEW & RESPONSIBILITIES The Commissioning (Cx) Engineer III leads the planning, execution, and delivery of commissioning, retro-commissioning, and building performance projects... 
    Full time
    Contract work
    Temporary work
    For contractors
    Flexible hours

    KFI Engineers PC

    Lexington, KY
    15 days ago
  • $145k - $165k

     ...(After Effects, Premiere Pro)Experience at a voice AI, conversational AI, or contact center technology companyExposure to enterprise CX, hospitality, financial services, or healthcare verticalsWe provide a competitive salary range for this role - which is $145,000-$165... 
    Work from home

    Polyai

    Canada, KY
    3 days ago
  •  ...licensures needed to be successful in this position. Preferred Skills Accountability, Banking, Client Loyalty, Customer Experience (CX), Customer Service, Identifying Opportunities, Leveraging Technology, Proactive Sales Competencies Banking Products, Business... 
    Full time
    Temporary work
    Part time
    Work experience placement
    Work at office
    Shift work

    PNC

    Louisville, KY
    3 days ago
  •  ...in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries,... 
    Remote job
    Full time
    Contract work
    Temporary work
    Work experience placement
    Casual work
    Work at office
    Local area

    MCI Military Recruitment

    Fort Knox, KY
    2 days ago
  • $225k - $325k

     ...ARR with a team of 50, up from $5M at the start of 2025, and are now valued at over $1.5B. Our vision for 2026 is to build a modern CX platform where entire contact centers are powered by AI. Instead of basic automation that needs constant human tuning, we're creating... 
    H1b
    Work at office

    Visa Hunt

    Eastern, KY
    2 days ago
  •  ...practice area, escalating only the most complex or business‑critical matters, and you'll partner regularly with the Marketing, Engineering, CX, and Security teams. You’ll develop creative, scalable solutions that manage risk and move the business forward with confidence. You’... 
    Work at office
    Flexible hours
    3 days per week

    Strava

    Eastern, KY
    2 days ago
  •  ...is responsible for basic set up and operation of laboratory instrumentation and equipment to support exceptional Customer Experience (CX). ESSENTIAL FUNCTIONS Following established SOP’s, Laboratory Technicians ensure customer satisfaction by supporting laboratory... 

    Microbac

    Louisville, KY
    14 days ago
  •  ...the Inventory Management service area, primarily focusing on Operational improvements (people, process, systems) but also including CX improvements (e.g., support documentation updates, CX training improvement), and Technology (e.g., reporting, OMS functionality) featuresLeverage... 
    Hourly pay
    Local area

    ShipMonk

    Louisville, KY
    3 days ago
  •  ...planning Provide hypercare support, monitoring throughput, SLAs, and system stability Create clear, usable SOPs for warehouse and CX team Act as the technical escalation point during live operations Comfortable working in fast-paced, execution-heavy... 
    Hebron, KY
    11 days ago
  •  ...about service quality, thrive in fast-paced environments, and know how to coach teams to hit performance goals, we want you leading our CX charge. What You'll Be Rocking Every Day Lead Performance with Precision Own daily, weekly, and monthly support metrics... 

    ShipMonk

    Louisville, KY
    21 days ago