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- ...customer experience through reliable contact center solutions. What You'll Do : Administer, configure, and support Genesys Cloud CX, Genesys Engage, or PureConnect environments. Design and maintain contact center solutions including IVRs, call routing, queues,...SuggestedContract workRemote work
- ...contact; run workshops and status reviews Required: Bachelor's degree; 7+ years BA experience; 3+ years leading enterprise/CX transformation programs Hands-on with Contact Center, CRM, Telephony, or AI-enabled customer engagement solutions API/...SuggestedRemote work
- ...Requirements Role Overview We are seeking a technical Contact Center Integration Architect to lead the evolution of our customer experience (CX) ecosystem. In this role, you will design, govern, and guide the deployment of seamless integrations connecting communication...Suggested
- ...~ Hands-on experience with Kentico CMS development and customization ~ Experience with Genesys Cloud , preferably Genesys Cloud CX , including APIs and system integrations ~ Strong front-end development experience with JavaScript and/or TypeScript ~ Strong...SuggestedContract workRemote work
- ...flows, information architecture, and high-fidelity designs using Figma and other UX tools. Translate business, operational, and CX requirements into scalable and reusable design solutions. Collaborate with Product Owners, Engineering, QA, Operations, and Business...Suggested
- ...clients to achieve higher revenues and operational efficiency. Our product mindset and engineering capabilities in Cloud, Data, AI, and CX enable us to serve key players in the high-tech industry, including ISVs, SaaS, and Internet companies, as well as product companies...SuggestedFull timeLocal area
- ...communications across multiple workstreams. Drive implementation and modernization initiatives involving Google CCAI, Dialogflow CX/ES, Agent Assist, CCAI Insights, IVR, telephony, chat, and analytics platforms. Lead the technical design and deployment of AI-...Suggested
- ...~5+ years in: ~ Customer Insights ~ Voice of Customer ~ UX Research ~ Digital Analytics ~ Market Research ~ CX Analytics eCommerce / digital product experience preferred Travel / hospitality experience is a plus Job Description...SuggestedTemporary workRemote workShift work
- ...in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries,...SuggestedFull timeImmediate startRemote work
- ...in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries,...SuggestedFull timeImmediate startRemote work
- ...in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries,...SuggestedFull timeImmediate startRemote work
- ...solutions sales within the Fulfillment and BPO industries ~ A “Closer” able to develop relationships with C-Level, VP, and the key CX executives and teams to close new sales, grow share of wallet in existing partnerships, and successfully solicit referral business...SuggestedHourly payPermanent employmentFull timeTemporary workLocal area
$130.8k - $241k
Position Summary Oracle Cx Field Service Functional ManagerOur Deloitte Sales & Service team empowers organizations to build deeper relationships with customers through innovative strategies, advanced analytics, Generative AI, transformative technologies, and creative...SuggestedLocal area$120k - $160k
...Job Description Job Description Description: Job Title: Senior Account Executive, Enterprise CX - New Logo Location: Remote (U.S. Based) Reports to: EVP of CX & BPO Advisory Are You a Top SaaS Seller Ready to Stop Selling Just One Contact Center Solution...SuggestedLocal areaRemote workWorldwideFlexible hours$107.6k - $198.4k
...sponsorship may be available. Preferred: Experience with emerging AEP artificial intelligence capabilities, including RT-CDP Collaboration, CX AI/Agent Orchestrator, AEP AI Assistant, and Journey Optimizer ExperimentationExperience with cloud data platforms, including...SuggestedLocal areaVisa sponsorship$112.7k - $193.2k
...quantify benefits, validate savings, and improve cost transparency (unit cost, rate compliance, consumption drivers)Customer Experience (CX) & Service Quality ImprovementsDrive programs that improve occupant/customer experience: responsiveness, quality of service,...Minimum wageFull timeContract workWork experience placementLocal area$114.5k - $188.9k
...governance and compliance stakeholders Experience with analytics tools and reporting platforms Experience with CRM-enabled journeys CX and journey mapping training/experience Experience in the Association/Affinity marketplace What we offer you:Prudential is required by...Full timePart time$19.88 - $26.51 per hour
Job OverviewThe CX Support Analyst will have the opportunity to use their skills to provide front-line application support for customers and employees with all CX Systems. These include our Quote and Order Management Systems, Web Applications and Mobile Solutions. The...Work at office$124.5k - $199k
...ambiguity, balance competing priorities, and thrive in a fast-paced environmentPreferred QualificationsExperience in Customer Experience (CX), Customer Care, Product Management, Operations Strategy, Consulting, or Business Transformation.Experience working with customer...Local areaFlexible hoursShift work$21.25 - $28.32 per hour
...career. Try new things, learn new skills and discover what you excel at—all from Day One. Job Description Our Marketing, Analytics, & CX (MACX) team We're building a powerhouse of strategic marketers who blend creativity with data-driven precision. Our team leads...Rotational programFull timeTemporary workBank staffInternshipSummer internshipLocal area3 days per weekUS Bank
Minneapolis, MN3 days ago- ...we believe customer engagement is the core of every global brand. Our mission is to help organizations elevate Customer Experience (CX) and increase workforce productivity by delivering CX Automation. We hire innovators with the passion, creativity, and drive to answer...Work experience placementLocal areaShift work
- ...origin, disability, veteran status, genetic information, or any other basis protected by applicable law. Skills: Customer Experience (CX); Sales; Product Knowledge; Mobile Telephones Education High School Diploma / GED Relevant Work Experience 0-2 Years #J-18808-Ljbffr...
- ...through speed and innovation. Apexon brings together distinct core competencies - in AI, analytics, app development, cloud, commerce, CX, data, DevOps, IoT, mobile, quality engineering and UX, and our deep expertise in BFSI, healthcare, and life sciences - to help...
$115.9k - $190.45k
...helping teams make data-driven decisions to drive growth• Document and manage business requirements for CRM enhancements. Work with the IT/CX CRM team to configure and test new CRM functionalities that support commercial needs.• Standardize and maintain sales process...Full timeTemporary workInternshipWorldwideFlexible hours$186.9k - $267.7k
...customer.• Feed recurring customer patterns back into product and engineering roadmaps as concrete requirements.• Build and support the CX-driven runbooks and documentation from lessons learned and for future SSE deployments.• Use AI-assisted log analysis with strong...Full timeTemporary workLocal areaRemote workFlexible hours- ...rates Lead through influence a data center team of cross functional partners (Application Engineering, Field Sales Engineering and CX) Coach team members on complex, multi-year pursuit selling Engage directly with Data Center Customers to increase wallet share...Permanent employmentWork at officeRemote workShift work
- ...tools and backend servicesEnsure scalable integration within digital commerce platforms (e.g., Adobe Commerce, Salesforce Commerce, SAP CX, composable commerce architectures).Cloud & DeploymentLeverage AWS, Azure, or GCP for scalable AI deployment and lifecycle management...Full timeLive inWork at officeLocal area
$78k - $98k
...Customer Experience & Content Analyst II contributes directly to transforming our customer experience and knowledgebase capabilities in the CX Hub by building subject matter expertise across the business, executing customer experience activities, supporting change management...Summer workCasual workWork at officeWork visaFlexible hoursWeekend work1 day per week- ...scaled a company to $150M+ ARR through a successful exit. This is a real business bet: deep cross-functional support across Product, FDE, CX, Marketing, and RevOps, in exchange for elite performance and elite character. MISSION Build multi-million ARR relationships...Remote work
$115k - $144k
...more information about KFI Engineers and our culture, please visit POSITION OVERVIEW & RESPONSIBILITIES The Commissioning (Cx) Engineer - Level 4 plays a key role in supporting successful execution of commissioning, re/retro-commissioning (RCx), and energy audit...Permanent employmentFull timeTemporary workFor contractorsWork experience placementFlexible hours
