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  •  ...oversee Tier I and Tier II IT support operations for the DoD OIGs Office...  ...of technical issues, promotes user satisfaction, and maintains...  ...for approximately 2000 end users and over 60 locations around...  ...including database support, storage management, transition management,... 
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    Knowesis

    Alexandria, VA
    3 days ago
  •  ...Service Desk Lead / Situation Manager Location: On-Site, Washington, DC Citizenship...  ...Primary Duties Ensure efficient IT support operations. Manage the help desk team,...  .... Provide high?quality support to users while serving as the on?site point of... 
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    Temporary work
    Flexible hours

    CloudShape Inc

    Washington DC
    4 days ago
  •  ...Head of RCO Monitoring Excellence & Support About the Company Internationally renowned...  .... The successful candidate will drive end-to-end functional excellence in clinical...  ...training materials, as well as implementing and managing monitoring strategies, including risk-... 
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    Confidential

    Washington DC
    3 days ago
  •  ...BayNova has an exciting opportunity for a User Support Specialist to join our team in support...  ...for maintaining IT systems and end user support needs. This includes supporting...  ...Responsible for escalation within the team or to management Communicate and work effectively with... 
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    BayNova LLC

    Alexandria, VA
    a month ago
  •  ...consumer. rockITdata is seeking a Computer User Support Specialist to join our team. This Support...  ...and performing wellness checks on end-user devices to ensure operational efficiency...  ...interpersonal skills with the ability to manage multiple tasks effectively. ~ Must be... 
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    Full time
    Work experience placement
    Local area
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    rockITdata

    Arlington, VA
    3 days ago
  •  ...Head of Customer Support About the Company Innovative fuel app for the trucking industry...  ...product development and ensuring that user experience, feedback, and innovation are...  ...candidate should have at least 5 years of people management experience, 7 years of experience with... 
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    Confidential

    Washington DC
    2 days ago
  •  ...customer experience, cloud-based services, and managed IT solutions. We are seeking a motivated...  ...IT Service Desk Quality Control Lead in support of a program for CBP TSD (technology...  ...Program provides IT support for over 65,000 users worldwide. As the Quality Control Lead,... 
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    Worldwide

    Systems Integration Inc

    Springfield, VA
    1 day ago
  •  ...technical issues while providing outstanding customer service to end users. Responsibilities Manage IT Service Desk operations, including ticketing systems and response times. Lead, mentor, and support Service Desk staff. Develop and implement best practices... 
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    VENESCO LLC

    Arlington, VA
    22 days ago
  •  ...business, is seeking a highly seasoned On-Demand Contracts Manager to support our rapidly growing federal contracting operations as we pursue...  ...the inbound calls and chats within a time frame so the end users do not disconnect before an agent can answer their call or chat... 
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    Immediate start
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    Worldwide

    Essnova Solutions, Inc.

    Washington DC
    23 days ago
  • $28.85 - $32.69 per hour

     ...offering expertise in property management, investment management,...  ...providing technical assistance and support related to Yardi software. Responds...  ...and responding to user requests and questions, researching...  ...problems, and following up with the end users to ensure satisfaction... 
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    Hourly pay
    Full time
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    Local area

    Greystar

    Washington DC
    28 days ago
  • Onsite Support Lead, Senior Position Description CGI Federal has an exciting opportunity...  .... The Onsite Support Lead manages a local IT support team, overseeing service...  ...relationships with internal stakeholders and end-users to effectively meet IT support needs and... 
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    Local area
    Arlington, VA
    a month ago
  •  ...customer service to all of the firm’s staff in support of the firm’s IT Service Desk....  ...ensuring timely resolution of issues (i.e., end-user application support and system issues...  ...Performing incident trend analysis (Incident Management); making recommendations to the Director... 
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    Fawkes IDM

    Washington DC
    10 days ago
  •  ...Washington D.C. NCC is seeking a Service Desk Manager for an upcoming government contract to lead a team of frontline support professionals, providing daily supervision...  ...accessible to both support agents and end users. Manage the Service Desk team, including... 
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    National Capitol Contracting LLC

    Washington DC
    11 days ago
  •  ...Overview The Service Desk Lead oversees Tier I and Tier II operations, ensuring prompt, effective support to end users. This role supervises Service Desk staff, manages workload and training, and ensures incident and service request resolution through ITIL-based... 
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    CSV-TAUREAN

    Alexandria, VA
    a month ago
  • $86k - $138k

     ...Do you want to be part of a team that supports one-of-a-kind Computer Network Operations...  ...perform responsibilities as the Service Desk Manager . In this role you will manage 24/7/365...  ...as a Service (SaaS), enterprise end-user support, and overall escalation support)... 
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    Peraton

    Arlington, VA
    7 days ago
  • $99k - $127k

    Service Desk Manager Amentum is a leading provider of enduring support for the essential missions of the U.S. government, its allied partners and international...  ...of service desk operations to ensure ARNG end users receive the support they require. We are pipelining... 
    Contract work
    Work at office
    Local area

    Amentum

    Washington DC
    4 days ago
  •  ...years of experience providing tailored workforce and project management solutions across the U.S. we specialize in Program and Project...  ...Disabled Veteran Owned Small Business (SDVOSB), we are proud to support Veterans by creating opportunities for them to succeed.... 
    For contractors
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    Work at office
    Monday to Friday

    ISI Professional Services

    Arlington, VA
    12 days ago
  • $500 per month

     ...Description Job Title:  IT Service Desk Manager Location:  Washington DC 20001...  ...incident resolution and request fulfillment to end users firm wide in a fast paced 24/7...  ...customer service to the firm. Providing support and maintenance of all computers and printers... 
    Permanent employment
    Full time
    Work at office
    Remote work
    Work from home

    AMS Staffing, Inc.

    Washington DC
    27 days ago
  •  ...ERP Support Specialist (2nd Shift) – Contract &##128205; Location: On-site in Redmond,...  ...integration issues impacting production. Manage purchase order (PO) cancellations in...  ...process or system improvements. Set up user access permissions and train users on ERP... 
    Contract work
    Work at office
    Afternoon shift

    Matlen Silver

    Washington DC
    3 days ago
  •  ...a Back of House colleague, you will play an essential role in supporting store operations, maintaining inventory accuracy, and ensuring...  ...program benefits, making sure customers have all they need, and ending with a sincere thank-you, often walking the package around and... 
    Seasonal work
    10 hours per week
    Flexible hours
    Afternoon shift

    Macy's

    Arlington, VA
    5 days ago
  •  ...highly experienced Director of Pre-Construction & Operational Support for a client to strengthen project execution, protect company...  ...schedules of values, meticulous documentation, and proactive issue management that safeguard their financial and contractual position.... 
    Contract work

    ClientMind Recruiting Inc.

    Hyattsville, MD
    5 days ago
  • $100k

     ...Field Support Representative Washington DC Pay from : $100,000/yr MUST : ctive DOD TS Clearance...  ...: The ideal candidate will work closely with management and other analyst to help train and mentor users and team members and train analysts/operators in a... 

    Quadrant

    Washington DC
    2 days ago
  • $66.15k - $99.23k

     ...Job Title Audit Support Coordinator for the Submarine Safety and Quality Assurance Division...  ...(SEA 07) and acts as the Program Manager for SUBSAFE and Quality Assurance programs...  ...while increasing the satisfaction of their end customers. Serco serves every branch of the... 
    Work experience placement
    Local area

    Serco

    Washington DC
    2 days ago
  • $16.44 - $22.65 per hour

     ...manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay. At the end of this application, you will find a set of voluntary demographic questions. If you choose to respond, your answers will be anonymous... 
    Hourly pay
    Full time
    Work at office
    Remote work
    Monday to Friday

    Datavant

    Washington DC
    4 days ago
  •  ...seeking a skilled and motivated Service Desk Manager. The Service Desk Manager oversees the...  ...desk, ensuring timely and effective support for technical issues and service requests...  ...conducting phone and in person support to users in the areas of email, directories, standard... 
    Full time
    Contract work
    Temporary work
    Work at office
    Local area

    Aretum

    Arlington, VA
    11 days ago
  • $66.15k - $99.23k

     ...part of a dynamic group of professionals supporting the defense of our nation? Then Serco has...  ...Commander (SEA 07) and acts as the Program Manager for SUBSAFE and Quality Assurance...  ...while increasing the satisfaction of their end customers. Serco serves every branch of the... 
    Full time
    Contract work
    Part time
    Local area
    Remote work
    Flexible hours

    Serco

    Washington DC
    25 days ago
  •  ...Description *Job Title: Senior IT Help Desk Manager   **Job Summary:** The Department of...  ...operations, ensuring effective IT support for internal staff and external stakeholders...  ...those benchmarks. - Gather feedback from users to improve service quality and response... 

    Goldman Edwards, Inc.

    Washington DC
    25 days ago
  • $95k - $105k

     ...seeking a Scientific Computing Systems Support Lead with 6+ years of professional experience...  ..., while also leading small teams and managing customer expectations with...  ...primary point of contact for scientific end users, managing expectations and ensuring exceptional... 

    A-TEK Inc.

    Bethesda, MD
    17 days ago
  •  ...Service Desk Lead/Situation Manager Location:  On-Site, Washington, DC Citizenship...  ...join our team. The selected candidate will support different agencies in the federal...  ...resolution Provide high-quality support to users while serving as the on-site point of contact... 
    Full time
    Temporary work
    Flexible hours

    CloudShape

    Washington DC
    29 days ago
  • $61.85k - $78k

     ...GovCIO is currently hiring a Senior IT Support Help Desk Specialist to join our team, supporting...  ...skills and a focus on effective problem management. Serve as a primary escalation point...  ...support organization. Manage advanced user configurations and access controls within... 
    Full time
    Currently hiring
    Remote work
    Flexible hours

    Govcio LLC

    Alexandria, VA
    1 day ago