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$31 - $35 per hour
Job Title: End User Support Associate Location: Washington, D.C. (remote) Assignment Type: 6-Month Contract (Extension Possible) Category... ...mail delivery, Teams functionality, and file permissions. Manage and respond to helpdesk tickets, calls, and chat requests. Support...SuggestedHourly payContract workWork at officeLocal areaRemote work$28 - $32 per hour
...problems, and creating a smooth transition experience for users. Youll play a hands-on role supporting system migrations, training staff, and ensuring... ...across the team. Responsibilities: Provide Tier 1 & 2 end-user support for Microsoft 365 tools including Outlook,...SuggestedFull timeWork at officeRemote work- ...customer service to all of the firm’s staff in support of the firm’s IT Service Desk.... ...ensuring timely resolution of issues (i.e., end-user application support and system issues... ...Performing incident trend analysis (Incident Management); making recommendations to the Director...SuggestedRemote work
Fawkes IDM
Washington DC25 days ago - ...oversee Tier I and Tier II IT support operations for the DoD OIGs Office... ...of technical issues, promotes user satisfaction, and maintains... ...for approximately 2000 end users and over 60 locations around... ...including database support, storage management, transition management,...SuggestedContract workWork at officeRemote work
Knowesis
Alexandria, VA2 days ago - ...Church, VA . This is a hybrid position, supporting the US government. Regular weekly... ...Responsibilities RESPONSIBILITIES: Lead and manage Service Desk Operations for a large... ..., deployments, and disposals, and end user office moves. Work a set 8-hour shift...SuggestedFull timeWork experience placementWork at officeLocal areaRemote workFlexible hoursShift work
ITC Federal, Inc
Falls Church, VA1 day ago - ...candidates with the below responsibilities with 2-5 years of end user support experience in a Microsoft centric environment with the... ...Supporting Apple iPhones includes enrolling in Mobile Device Management (MDM) solutions, resolving issues, and coordinating the replacement...SuggestedWork at officeLocal areaImmediate startRelocationMonday to Friday
$27.5 per hour
We're looking for anIT Support Leadto join our team! Lakefield Veterinary Group is a rapidly... ...Group practices within the context of managing incoming phone calls, emails, and IT... ...diagnose, and resolve technical issues for End Users. Maintain and improve the imaging system...SuggestedHourly payFull timeWork at officeLocal areaRemote workFlexible hoursLakefield Veterinary Group
Washington DC17 days ago- ...technical issues while providing outstanding customer service to end users. Responsibilities Manage IT Service Desk operations, including ticketing systems and response times. Lead, mentor, and support Service Desk staff. Develop and implement best practices...Suggested
- ...work is available. In this role, you will ensure cohesiveness between all Tiers and manage the day-to-day operations of services, including incidents, service requests, and end-user support. You will be the first point of contact for troubleshooting hardware/software,...SuggestedFull timeWork at officeFlexible hoursShift work
- ...Washington D.C. NCC is seeking a Service Desk Manager for an upcoming government contract to lead a team of frontline support professionals, providing daily supervision... ...accessible to both support agents and end users. Manage the Service Desk team, including...SuggestedContract workFor contractorsWork at office
$86k - $138k
...Do you want to be part of a team that supports one-of-a-kind Computer Network Operations... ...perform responsibilities as the Service Desk Manager . In this role you will manage 24/7/365... ...as a Service (SaaS), enterprise end-user support, and overall escalation support)...SuggestedContract workInternshipShift work- ...Overview The Service Desk Lead oversees Tier I and Tier II operations, ensuring prompt, effective support to end users. This role supervises Service Desk staff, manages workload and training, and ensures incident and service request resolution through ITIL-based...SuggestedRemote work
$86.5k - $106k
The Manager, IT Help Desk oversees the day-to-day operations of the Help Desk function,... ...ensuring timely, professional, and effective support for all employees across the... ...installation, configuration, and maintenance of end-user devices, software, and peripherals. Partner...SuggestedContract workTemporary workWork at officeFlexible hoursShift workWeekend workAfternoon shift- SUVI is seeking a Service Desk Manager to oversee and manage Information Technology support services in alignment with the mission of the Government. The ideal... ...Collaborate with technical teams, service personnel, and end users to coordinate issue resolution and deliver...SuggestedFor contractorsWork experience placementLocal areaRemote work
$28.85 - $32.69 per hour
...offering expertise in property management, investment management,... ...providing technical assistance and support related to Yardi software. Responds... ...and responding to user requests and questions, researching... ...problems, and following up with the end users to ensure satisfaction...SuggestedRemote jobHourly payFull timeFor contractorsLocal area- ...Technologies is seeking a Service Desk Manager to provide daily, hands-on leadership for... ...for complex issues, providing hands-on support when needed. Monitor service desk metrics... ...Windows, macOS, office applications, and end-user hardware. Demonstrated ability to coach...Work experience placementWork at office
- Onsite Support Lead, Senior Position Description CGI Federal has an exciting opportunity... .... The Onsite Support Lead manages a local IT support team, overseeing service... ...relationships with internal stakeholders and end-users to effectively meet IT support needs and...Local area
$46k
...County, etc. The Mobility Field Support Specialist must be highly skilled in installing... ...Excel, PowerPoint and Access). Able to manage time and priorities effectively. Able to... ...supervision. Proficient in working with end-users remotely. Demonstrated expertise....Work at officeImmediate startRemote workShift workDUIT
Washington DC7 days ago- ...companys commitment to hiring and supporting active-duty and veteran employees... ...the Joint Service Provider (JSP) user community. You will be responsible for managing a team of highly qualified... ...resolution to IT issues that the end-users may have with existing desktops...For contractorsWork at officeLocal areaShift work
$136.16k - $185k
...Information Technology (IT) Service Desk Manager in the Washington DC office. The IT... ...incident resolution and request fulfillment to end users firm‑wide in a fast‑paced 24/7... ...customer service to the firm. Providing support and maintenance of all computers and printers...For contractorsWork at officeLocal areaRemote work$71.15k - $113k
...Lead GovCIO is currently hiring for a Service Desk Lead to support our USSS Network Operations and Security Center (NOSC)... ...remote position. Responsibilities Confers with staff, users, and management to establish requirements for new systems or modifications...Full timeCurrently hiringRemote workFlexible hoursGovCIO
Washington DC1 day ago- ...Service Desk Lead / Situation Manager Location: On-Site, Washington, DC Citizenship... ...Primary Duties Ensure efficient IT support operations. Manage the help desk team,... .... Provide high?quality support to users while serving as the on?site point of...Temporary workFlexible hours
CloudShape Inc
Washington DC3 days ago - ...Performance Consulting (H2) is seeking a Service Desk Support Specialist to provide support to the Administration and Resource Management Division (ARI) within Headquarters Marine... ...and assisting in the education of end users. Required Education: ~ High School or...For contractors
H2 Performance Consulting
Washington DC13 days ago - ...Tier 2 and 3 on-site and remote supports for computer workstations,... ...current site configuration and user requirements. Analyzes existing... ...projects or initiatives. Support end-user connectivity needs.... ...PowerPoint and Access) Able to manage time and priorities effectively...Work at officeImmediate startRemote workShift work
DUIT
Washington DC7 days ago - ...Head of RCO Monitoring Excellence & Support About the Company Internationally renowned... .... The successful candidate will drive end-to-end functional excellence in clinical... ...training materials, as well as implementing and managing monitoring strategies, including risk-...
$112k - $179k
...Service Desk Technology Program Manager Job Locations: US-DC-... ...Service Desk and Engineering Support Program for a major federal government... ...migrations). Experience with user outreach communications - development... ..., equipment sanitization, and end-user collaboration. Knowledge...Contract workFor contractorsWork at officeRemote workShift work3 days per week$133.7k - $181k
...Hughes and Sling TV. Our legal teams support the innovators driving the growth and success... ...an on-site Senior eDiscovery Operations Manager in our legal department. This position is... ....com and jobs.echostar.com accessible to users. Please contact ****@*****.*** if you...Permanent employmentFull timeLocal areaImmediate startEchoStar
Washington DC21 days ago- ...responsible for service desk activities such as phone and in-person support to users in the areas of email, directories, standard Windows desktop... ...or equivalent experience. • At least 5 years’ experience managing an IT service desk. • Strong demonstrated leadership...Contract workWork at office
- ...wants you! We have immediate openings for telecommunications network engineer(s). We are looking for the best and brightesttechnical managers with 8 or more years of experience to join our certified, awarding winning, and innovative information technology team! Jobs are...Hourly payContract workImmediate start
DUIT
Washington DC22 days ago $70k - $90k
...building financial products that help users better manage their financial future. The Grid app lets... ...The role We’re adding a Customer Support Lead to our team to help us build and scale... ...robust product above all else. To this end, Grid's team members experience high...Full timeWork at officeNight shift
