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- A leading business cloud software provider in Atlanta is seeking a Customer Retention Manager to lead the Customer Retention Services team. You will triage SaaS customer escalations, improve customer satisfaction, and implement successful retention strategies. The role...Suggested
$116.75k - $127.13k
...and ready to roll up your sleeves, you’ll thrive in our environment where the rewards are highly motivating. The Senior Manager, G CS - Escalation Prevention, leads global strategies and operational programs focused on proactively identifying, mitigating, and eliminating...SuggestedFull timeWorldwideShift workWeekend workDay shiftAfternoon shift$133.5k - $207.9k
...focuses on driving business growth through initiatives and training across multiple customer contact centers. Responsibilities include managing quality metrics and analytics to enhance customer experiences. Ideal candidates will have over nine years of applicable experience...Suggested- A leading elevator and escalator company in Atlanta is seeking an Existing Installation Sales Account Manager to enhance customer relationships and drive sales. The role requires a strong background in B2B sales, excellent communication and negotiation skills. You will...Suggested
- A leading elevator and escalator company in Atlanta is looking for an Existing Installation Sales Account Manager. The role involves managing customer accounts, ensuring satisfaction, and driving sales for maintenance and service upgrades. The ideal candidate will have...Suggested
- A leading elevator services company in Atlanta is seeking a Sales Account Manager to build and manage customer relationships, drive sales for services, and ensure high levels of customer satisfaction. The ideal candidate will have a Bachelor’s degree, significant B2B sales...Suggested
- ...review correspondence and follow-up on all requests regarding escalated member’s refunds and service credit payments to help resolve problems... ...as needed. Process personnel timesheets. Ability to manage high volume of work during peak season. Ability to work overtime...SuggestedWork at officeShift work
- ...Shift Manager At RaceTrac, our Shift Managers set the tone for success - leading by example, empowering team members, and making... ...shift Address guest concerns with empathy and professionalism, escalating when necessary Drive Operational Excellence Train and...SuggestedWork experience placementWork at officeImmediate startFlexible hoursShift work
RaceTrac
Cumming, GA2 days ago - ...is responsible for providing operational excellence, financial management, team leadership and relationship management with all... ...relationship strategy. Risk Management & Issue Resolution: Serves as escalation point for all project, financial, business development, contractual...SuggestedFor subcontractorNight shift
- ...Remote Work Available: No Job Title: Assistant General Manager Department: Retail Reports To: General Manager... ...~ Responsible for handling and resolving patient issues and escalations when on duty ~ Maintain professional working relationships...SuggestedHourly payWork at officeLocal areaRemote workFlexible hoursWeekend workAfternoon shift
Trulieve
Augusta, GA4 days ago $98.35k - $223.99k
...Tax Delivery Manager Are you a delivery-focused tax leader who thrives on running high-volume, deadline-driven global mobility compliance... ...with engagement leadership on scope/change control, issue escalation, and delivery communications (status, milestones, risks/issues...SuggestedWork at office2 days per week3 days per week- ...within those guidelines to address specific business issues. Escalate complex legal issues to Truist Legal and assist in resolution.... ...deviations from Truist standards. Host meetings with Service/Supplier Manager to review contract summaries and ensure the end-user’s...SuggestedFull timeContract workPart timeWork at officeShift workDay shift
$78.9k
...Description : GENERAL OVERVIEW This role defines, delivers, and manages complex marketing programs and initiatives that support the... ...including decision-making protocols, reporting cadence, and risk escalation processes Ensure all marketing initiatives align with...SuggestedFor contractorsWork experience placementLocal area- ...you've come to the right place. JOB SUMMARY - The Senior Manager is an experienced technology leader responsible for managing... ...stakeholders. Monitor and report service delivery metrics; escalate issues as needed. Manage service budgets, forecasts, and cost...SuggestedWork at office
Manhattan Associates
Atlanta, GA22 hours ago $61k - $107k
...Senior Finance Operations Account Manager Pilot is building a first-of-its-kind, hybrid software/service solution to tackle the... ...high efficiency and minimal manager support # Handle client escalations independently and make sound judgment calls on client issues...SuggestedFull timeTemporary workPart timeFlexible hours$65k - $75k
...Technical Account Manager At GreenSlate, we make our clients' needs a priority, knowing that our customer service sets us apart from... .... Assist dedicated VIP client Slack channels. Transfer/escalate issues to other team members as needed. Assist with new client...Full timeWork at officeRemote work- Job Description - Operations Project Manager The Operations Project Manager is responsible for the daily support of operations in our... ...both shops. Conduct regular walkthroughs and job audits, escalating issues to the Service Manager where appropriate. Assist in developing...Work at office
$125k - $220k
...Senior Tax Manager Join Aprio's Tax team and you will help clients maximize their opportunities. Aprio is a progressive, fast-growing... ...Identify complexity, planning triggers, and out-of-scope work; escalate items to the CSA and Tax Lead for proper billing and workflow...Full timeLocal areaImmediate startRemote workFlexible hours- As a Marketing Operations Manager, Campaign Delivery, within GBSG Marketing Operations, you will work closely to support the marketing... ...other improvements Regularly communicate status, risks, and escalations to stakeholders, with a focus on details Work across...
- The Engineer Manager, Quality, is responsible for leading, developing, and managing the Quality Assurance Engineering team while serving... .... Ensure consistent supplier quality communication and escalation when necessary. Operational & Functional Support Provide leadership...
- ...Job Summary: The Lead Onsight Inpatient Case Manager assists the Managers and Director in managing the overall operations of the... ...as scheduled - provides after hours and weekend coverage of escalations, staffing needs, and day-to-day operations. May be designee...Weekend work
Kaiser Permanente
Decatur, GA-115 - ...Senior Consulting Manager For Identity Solutions The Senior Consulting Manager for Identity Solutions leads a team of Professional... .... The Senior Consulting Manager serves as the primary escalation point for Identity-related projects, drives operational efficiency...
$60k - $65k
...of a 24/7 ground-transportation operation at ATL. Assist in managing, coaching, and developing teams of drivers. Help maintain schedules... ..., and company policies. Monitor performance metrics and escalate issues proactively. Help build strong relationships with...Full timeLive inWeekend workAfternoon shift- ...The Workday Financials Project Manager will be responsible for the overall strategy, planning, management, and completion of projects... ...plans to address variances, effectively manage change controls and escalate issues as appropriate. • Build and deliver project plans,...Contract workWork experience placementWork at office
NProdigy
Atlanta, GA1 day ago - ...Client Delivery Project Manager Enlace Health is a specialty value-based care company focused on reducing the cost of care where... ...Proactively manage risks and stakeholder expectations without escalation Identify process improvements that increase delivery efficiency...Full timeTemporary work
Enlace Health
Atlanta, GA5 hours agonew - ...~ Bachelor’s degree in business administration, project management, or a related field. Experience: ~ Prior experience... ...The primary purpose of this function is to ensure that escalated concerns across all SouthStar markets are researched and resolved...Local areaRemote work
- Project Manager Precise Resource, Inc. is a leading privately held Women’s Business Enterprise specializing in Executive Search and head... ...and cross‑functional accountability for delivery milestones Escalate appropriately while also proposing solutions and risk‑avoidance...
- Senior Manager, National Customer Programs Full-time The Senior Manager of National Customer Programs is responsible for advancing... ...importance. Customer & Stakeholder Management Serve as an executive escalation point for key national accounts, ensuring service issues and...Full timeContract workWork at officeRemote work
$103.6k - $189.7k
...entrants across Banking and Capital Markets, Wealth and Asset Management, Insurance, and Real Estate, Hospitality and Construction. Our... ...identify problem areas and items that need to be addressed or escalated to ensure client needs are timely and accurately completed. You...Work experience placementSummer holidayWork at officeLocal areaFlexible hours- Overview Position Title: Operations Manager Department: Wholesale / MGA Operations Reports to: Wholesale and MGA Executive Leader Job... ..., best practices, and regulatory requirements. Serve as an escalation point and subject matter expert for complex service, operational...Temporary workWork at officeFlexible hours
