Summary

LOCATION : This position is located in the Social Security Administration, Rockville, MD FO, 315 N Washington Street, Rockville, MD 20850.

TOUR OF DUTY : Flextime | Full-time | Alternate work schedules may be available | Incumbent may be required to travel.

TYPE OF POSITION : This is a permanent position.

This job is open to

Internal to an agency
Current federal employees of this agency.

Clarification from the agency

AREA OF CONSIDERATION: Current permanent SSA employees nationwide.

Duties

The position description number for this position is 3E289S . A summary of the major duties are listed below. You may also view the full position description on the Agency intranet at the following link: PD Search

The Assistant District Manager serves as full deputy and "alter ego" to the Field Office Manager. Shares responsibility with the manager in all administrative and operational functions. In the absence of the manager, assumes responsibilities for the field office operations and acts on any and all matters with full authority for commitment on matters within the jurisdiction of the manager.

Requirements

Conditions of Employment

All application materials must be received by the closing date.
Applicants must be in good standing.
Applicants must have a fully successful rating of record.
Official Personnel Folders will not be reviewed.
Requests for copies of application documents will not be accepted.
All application forms submitted become the property of SSA Human Resources.
You must indicate on the SSA45 if you are in/or have held a temp promotion/detail.

Qualifications

Applicants must have 52 weeks of specialized experience at the GS-12 level, or equivalent, which is in or related to the work of the position to be filled and has equipped applicant with the particular knowledge, skills, and abilities to successfully perform the duties of the position. Such experience must have involved the development, examination, investigation, adjudication, or authorization of claims for retirement, survivors insurance, disability insurance, pension programs, health insurance, income maintenance, or related programs; or administration or other experience in the analysis, development, or review of a retirement or survivors insurance, disability insurance, health insurance, income maintenance and pension, or related programs; or experience that provided a broad knowledge of the function or subject area of the position to be filled. This experience must demonstrate ability to deal courteously and effectively with the public, to exercise tact, ingenuity and resourcefulness in the development of facts and information, and to work well with others.

Qualification requirements must be met by the closing date of this announcement.

Applicants for promotion must have 52 weeks at GS-12 .

Time in grade requirement must be met by the closing date of this announcement.

Education

There is no substitution of education for experience at this grade level.

Additional information

Position to be filled under the provisions of the Management Officials Promotion Plan. Additional selections may be made within 6 months of the date the best qualified list is issued.

Applications for noncompetitive consideration will be accepted from SSA employees in the area of consideration who are currently serving under the following types of appointments: Schedule A, Reg. 213.3102 (U) appointments for individuals with disabilities and time limited appointments for veterans with a compensable service-connected disability of 30% or more. Applicants serving under these provisions do not need to submit copies of your disability or Veteran's documentation. However, you must submit a current SF-50 that provides information on the appointment authority under which you were hired . Otherwise, you will not receive non-competitive consideration.

NOTE : Excepted service employees serving under Schedule A appointments for Attorney positions or Pathways Programs appointments (Presidential Management Fellows, Recent Graduates, and Interns) are not eligible for consideration.

TEMPORARY SUPERVISORY PROBATION: First time supervisors/managers are required to serve a one-year supervisory/managerial probationary period. Time served in this temporary position may be credited toward meeting the supervisory/managerial probationary period.

LOCALITY PAY: Salary will be set in accordance with locality pay provisions. The locality pay is 33.26% for this area. Candidates currently receiving a higher locality pay than the office applied for are advised that should they be selected, they will lose entitlement to the higher locality pay.

OTHER NOTES:

This is not a career ladder position; GS-13 is the full performance level.

Selected employee is subject to the completion of a 1-year probationary period for a supervisory position unless the employee served in such a position before August 11, 1979, or has completed one.

This position is eligible for telework.

Relocation expenses will not be paid.

Incumbent may be required to travel 25% or less.

This is a non-bargaining position.

Benefits
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Applicants will be rated based on the following knowledge, skills, and abilities:

Knowledge of SSA's organizational structure, policies, programs, goals and objectives.
Ability to lead and/or supervise others.
Ability to plan and organize work.
Ability to identify, analyze and evaluate complex problems and develop solutions.
Ability to communicate orally.
Ability to communicate in writing.

Applicants will be assessed using the rating criteria listed in the following link:

Benefits
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
Required Documents
As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.
The following section provides information on supporting documentation that must be submitted.
SSA-45 (All Applicants)
Applicants for Non-competitive Consideration Only - SF-50 that provides information on the appointment authority under which you were hired (See "Application Requirements - Additional Information" section regarding Noncompetitive Consideration)
Your SSA-45 must provide all of the information necessary to make qualifications determinations (e.g., all experience related to your qualifications for this position, full performance level of your current position, the dates at each grade level of your current or prior career-ladder position(s), etc.). These documents will be referred to the selecting official if you are eligible for the best qualified list. Employees' Official Personnel Folders will not be reviewed.
Your SSA-45 must specifically demonstrate, in your own words, the possession of the required experience related to the minimum qualifications, selective placement factors and/or evaluation criteria. Information that is copied or restated language from the vacancy announcement, rating criteria, KSAs and/or position description will not be considered. If this occurs, you may lose consideration for one or more grade levels or found ineligible.
How to Apply
Please follow all instructions carefully. Errors or omissions may affect your eligibility. When answering the questionnaire, remember that your experience is subject to verification by the selecting official. You may be asked to provide specific examples or documentation of experience to support your answers, or you may be required to verify a response by a practical demonstration of your claimed ability to perform a task.
Notice Concerning Materially False, Fictitious, or Fraudulent Statements
Anything you claim in the occupational questionnaire or in your SSA-45 may be subject to verification. By completing the electronic application process, you are certifying that any statements you make are true, complete, and correct to the best of your knowledge and belief and are made in good faith. Materially false, fictitious, or fraudulent statements or representations are subject to disciplinary action.
To apply for this position, you must provide a complete Application Package which includes:
1. SSA-45
2. The Occupational Questionnaire : Click on the Apply Online button to create an account or log into your existing USAJOBS account and follow the prompts to complete the occupational questionnaire.
3. Additional Required Documents, if applicable (See Required Documents section).
The complete Application Package must be submitted before 11:59 p.m. (ET) on 05/28/2024. Failure to upload any required documents will disqualify your application from consideration.
If you use assistive software or an adaptive device, or you are experiencing some other type of technical difficulty and/or otherwise require assistance with the application process, please contact John Crawford at John.Crawford@ssa.gov or 215-597-1410.
Individuals with disabilities may call us via Federal Relay using the (voice) contact telephone provided.
APPLYING FROM A PERSONAL COMPUTER OUTSIDE OF WORK
SSA employees may access Internal Vacancies On-Line (IVOL) postings and apply for vacancies from locations outside of SSA (e.g., from home, public computer, etc.). Please use the following link: Be sure to forward the link and other application materials (such as the SSA-45) to an email source accessible from outside of SSA (e.g. your personal computer, etc.).
Due to our security procedures, our office will not accept any applications submitted via email, standard mail, or facsimile sent directly to the Servicing Personnel Office. Applicants are required to file through the online application process. The email address is listed only for inquiries about the position or the How to Apply process.
Agency contact information
John Crawford
Phone
215-597-1410
Email
John.Crawford@ssa.gov
Address
Region III Area 3
8521 Leesburg Pike
Suite 400
Vienna, VA 22182
US
Next steps
After all of the applications have been evaluated, you will receive notification via email explaining the status of your application. If you applied incorrectly or submitted an incomplete application, we will be unable to send you an electronic receipt of your application. Please read the How to Apply instructions carefully to ensure that you submit a complete application.
To check the status of your application or return to a previous or incomplete application, log in to your USAJOBS account, select Application Status, and click on the more information link under the application status for this position.
Selection interviews may be conducted with one or more of the candidates, but there is no requirement that interviews be conducted. The hiring office will contact candidates directly for interviews. Interviews may be conducted via video conferencing software, if technically feasible. Applicants referred for consideration will receive a final disposition notice after selections have been made.
Fair and Transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
- Equal Employment Opportunity (EEO) Policy
- Criminal history inquiries
- Reasonable accommodation policy
- Financial suitability
- Selective Service
- New employee probationary period
- Signature and false statements
- Privacy Act
- Social security number request

Required Documents

The following section provides information on supporting documentation that must be submitted.

SSA-45 (All Applicants)
Applicants for Non-competitive Consideration Only - SF-50 that provides information on the appointment authority under which you were hired (See "Application Requirements - Additional Information" section regarding Noncompetitive Consideration)

Your SSA-45 must provide all of the information necessary to make qualifications determinations (e.g., all experience related to your qualifications for this position, full performance level of your current position, the dates at each grade level of your current or prior career-ladder position(s), etc.). These documents will be referred to the selecting official if you are eligible for the best qualified list. Employees' Official Personnel Folders will not be reviewed.

Your SSA-45 must specifically demonstrate, in your own words, the possession of the required experience related to the minimum qualifications, selective placement factors and/or evaluation criteria. Information that is copied or restated language from the vacancy announcement, rating criteria, KSAs and/or position description will not be considered. If this occurs, you may lose consideration for one or more grade levels or found ineligible.

How to Apply

Please follow all instructions carefully. Errors or omissions may affect your eligibility. When answering the questionnaire, remember that your experience is subject to verification by the selecting official. You may be asked to provide specific examples or documentation of experience to support your answers, or you may be required to verify a response by a practical demonstration of your claimed ability to perform a task.

Notice Concerning Materially False, Fictitious, or Fraudulent Statements

Anything you claim in the occupational questionnaire or in your SSA-45 may be subject to verification. By completing the electronic application process, you are certifying that any statements you make are true, complete, and correct to the best of your knowledge and belief and are made in good faith. Materially false, fictitious, or fraudulent statements or representations are subject to disciplinary action.

To apply for this position, you must provide a complete Application Package which includes:

SSA-45
The Occupational Questionnaire : Click on the Apply Online button to create an account or log into your existing USAJOBS account and follow the prompts to complete the occupational questionnaire.
Additional Required Documents, if applicable (See Required Documents section).

The complete Application Package must be submitted before 11:59 p.m. (ET) on 05/28/2024. Failure to upload any required documents will disqualify your application from consideration.

If you use assistive software or an adaptive device, or you are experiencing some other type of technical difficulty and/or otherwise require assistance with the application process, please contact John Crawford at John.Crawford@ssa.gov or 215-597-1410.

Individuals with disabilities may call us via Federal Relay using the (voice) contact telephone provided.

APPLYING FROM A PERSONAL COMPUTER OUTSIDE OF WORK

SSA employees may access Internal Vacancies On-Line (IVOL) postings and apply for vacancies from locations outside of SSA (e.g., from home, public computer, etc.). Please use the following link: Be sure to forward the link and other application materials (such as the SSA-45) to an email source accessible from outside of SSA (e.g. your personal computer, etc.).

Due to our security procedures, our office will not accept any applications submitted via email, standard mail, or facsimile sent directly to the Servicing Personnel Office. Applicants are required to file through the online application process. The email address is listed only for inquiries about the position or the How to Apply process.

Agency contact information

John Crawford

Phone

215-597-1410

Email

John.Crawford@ssa.gov

Address

Region III Area 3

8521 Leesburg Pike

Suite 400

Vienna, VA 22182

Next steps

After all of the applications have been evaluated, you will receive notification via email explaining the status of your application. If you applied incorrectly or submitted an incomplete application, we will be unable to send you an electronic receipt of your application. Please read the How to Apply instructions carefully to ensure that you submit a complete application.

To check the status of your application or return to a previous or incomplete application, log in to your USAJOBS account, select Application Status, and click on the more information link under the application status for this position.

Selection interviews may be conducted with one or more of the candidates, but there is no requirement that interviews be conducted. The hiring office will contact candidates directly for interviews. Interviews may be conducted via video conferencing software, if technically feasible. Applicants referred for consideration will receive a final disposition notice after selections have been made.

Fair & Transparent

The Federal hiring process is set up to be fair and transparent. Please read the following guidance.

Equal Employment Opportunity (EEO) Policy
Reasonable accommodation policy
Criminal history inquiries
Financial suitability
Selective Service
New employee probationary period
Signature and false statements
Privacy Act
Social security number request