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- ...frameworks, Lean methodologies, or continuous improvement practices. • Familiarity with ITSM tools (Jira, ServiceNow, Cherwell, Freshservice). • Strong analytical, process mapping, and documentation skills. • Proficiency in Microsoft 365 (Excel, Teams,...SuggestedContract workFlexible hours
NationsBenefits
Plantation, FL12 days ago - ...field and/or equivalent experience. • 3-5 years of experience in Service/Help Desk Manager role in a Healthcare environment or a similarly complex industry. Preferred Education and Experience • Experience with Freshservice • Office 365 and AzureAD user support experienceSuggestedFull timeTemporary workWork at officeHome officeMonday to FridayFlexible hours
- ...issues, and manage escalations. • Collaborate with product and QA teams to resolve open issues. • Manage tickets and tasks using FreshService, Jira, and similar tools. • Oversee CI/CD pipelines in DevOps for continuous delivery. • Communicate progress clearly with users...Suggested
- ...senior leadership and business teams. Preferred: • Familiarity with SnapLogic for API management and integration. • Knowledge of FreshService (or other ITSM tools like ServiceNow) to support IT workflows. • Insurance industry experience is a plus but not required. •...SuggestedRemote work
- ...daily IT operations, system administration tasks, Microsoft 365 and Entra ID environments, endpoint management through Intune, and Freshservice ITSM processes. The ideal candidate is detail oriented, solutions focused on and committed to delivering reliable and responsive...Suggested
$97.17k - $126.32k
...support team in a metrics-driven environment. Strong familiarity with information technology service management (ITSM) platforms (Freshservice, ServiceNow, or similar). Demonstrated experience with Microsoft 365, Microsoft Entra ID (formerly Azure AD), Intune, and modern...SuggestedWork at officeLocal areaVisa sponsorshipFlexible hours- ...plus years' experience IT implementation projects • Familiarity with IT asset management software/tools (e.g., ServiceNow, Ivanti, FreshService) General Information Location: • 1310 Prairie St | Houston, TX 77002 Employment is contingent upon passing a background check...SuggestedFull timePart timeWork experience placementFlexible hours
- ...• Experience in Application Management • Experience in Database Management • Experience in Level 1 and/or Level 2 user support (Freshservice or similar ITSM tool). • Cloud technologies (Public, Private, Dedicated, Hybrid). • End user computing devices including Windows...SuggestedWork experience placementWork at office2 days per week
- ...escalations. Maintain documentation and runbooks for automated workflows and provisioning standards. Assist with or support Freshservice administration (asset management, workflows, integrations, automation rules). Cross-Functional Collaboration Work closely...SuggestedContract work
$25.41 - $28 per hour
...Teams chat, email and ticketing system. • Support end users by troubleshooting, recreating user errors and tracking incidents in FreshService • Review, analyze, prioritize and resolve FreshService tickets while meeting all established SLAs. Route incoming tickets as...SuggestedHourly payFull timeWork at officeRemote work- ...Qualifications - Experience supporting SaaS and cloud-based platforms. - Familiarity with IT ticketing/service management systems (Zendesk, Freshservice, or similar). - Knowledge of AV equipment setup and troubleshooting. - Exposure to mobile device management (MDM) solutions....SuggestedFull timeWork experience placementWork at officeLocal areaRemote work
- ...Desk) to maintain highly available BI environments (Databricks, PowerBI) that support 24x7x365 manufacturing. • Use ITSM tool (Freshservice) for break/fix support and service request management. Knowledge and expertise that matter most for this role: Required: • Bachelor...SuggestedLocal areaImmediate start
$45k - $80k
...Skills: • Associate or bachelor's Degree in a Technical Related Field • Azure Active Directory/Intune integration experience • FreshService or similar IT ticketing system • Audio and Video Experience • Experience with the Slack and Microsoft Teams application • Demonstrate...SuggestedFor contractorsWork at officeLocal areaRemote work$98k - $143k
...analysis into meaningful business insights. Analyze and interpret data from HR systems, surveys, and performance platforms (e.g., FreshService, Lattice) to identify trends and opportunities. Establish and uphold data governance and visualization best practices ,...SuggestedPermanent employmentFull timeTemporary workCasual workWork at officeRemote workFlexible hours$41.66 - $58.69 per hour
...least 5 years’ experience in one or more of the following application platforms: SalesForce, Mulesoft, PeopleSoft, OnBase, and FreshService.**Knowledge, Skills, and Abilities*** Excellent communication, interpersonal, and customer service skills, including ability to...SuggestedTemporary workRelocation package- ...Initiative and follow through for enhancements. • Strong knowledge of ITSM and work management practices and tool (e.g., Jira, FreshService, TestRail) Preferred: • Familiarity with the Energy industry and/or experience working in the pipeline oil and gas industry • Experience...
- ...Not mandatory): CompTIA A+ or equivalent certification. Familiarity with common help desk ticketing systems (e.g., Freshservice, Zendesk, Jira). Basic familiarity with Active Directory user account management. TekWissen Group is an equal opportunity...Temporary workPart time
- ...oversight with regular hands-on labor to ensure a safe, functional, and well-maintained environment. Manage and complete agency FreshService work requests and responses to tickets based on established KPIs. Perform routine hands-on maintenance and repairs, including...For contractorsWork at officeImmediate startFlexible hours
$56k - $75k
...Services via phone and company Support Portal. ~ Resolve and document end-user incidents utilizing remote access tools and the Freshservice WMS. ~ Support software includes: Windows 11, Server 2022, Microsoft Office 365 Suite, Freshservice ticketing, Google Chrome,...Full timeWork at officeRemote work- ...Type: Direct Hire Schedule: Monday-Friday 8AM to 5PM, 100% onsite Pay: Up to 26/HR Key Responsibilities: Utilize Freshservice (cloud-based Service Management) to receive, track, prioritize, and resolve customer service requests through multiple channels...Monday to Friday
- ...visitors Restock office and kitchen supplies Arrange and send bereavement flowers Send a new baby gift package Oversee the FreshService help desk to address and resolve issues Prepare and dispatch business cards to requesters Shipping Point of Contact ~...Work at office
$144k - $227k
...connectors or data transformations. Familiarity with common SaaS platforms including Okta, Jira, Slack, Workday, Google Workspace, FreshService, and their APIs. Demonstrated experience integrating APIs and building automations across complex SaaS ecosystems. Strong...Work experience placementSummer holidayLive outWork at officeLocal areaFlexible hours2 days per week- ...exposure to scripting languages (e.g., Python, PowerShell) or RPA tools (e.g., UiPath)* Experience with ITSM tools like Jira, or Freshservice.* Strong interest in AI, automation, and digital transformation.* Familiarity with AI tools or frameworks such as ChatGPT,...Remote workFlexible hours
$176k - $264k
...knowledge of AI/ML concepts, generative AI frameworks, and API integration design. Familiarity with enterprise platforms such as Okta, Freshservice, Salesforce, or Workday, and how AI can augment these systems. Experience with automation and orchestration tools (DevOps,...Worldwide- ...Active Directory, M365, Teams, Exchange Online, Intune, and endpoint management. Familiarity with ITSM platforms (ServiceNow, Freshservice, or similar) and ITIL-based Service Desk processes. Experience with monitoring, observability, disaster recovery, and incident...Contract workLocal areaRemote work
$100k
...fullest potential. Key Responsibilities Deliver prompt, thorough technical support to end-users in person and remotely via FreshService, email, Microsoft Teams, and other tools Manage user accounts, permissions, and objects across Microsoft 365, Active...Local areaRemote workCascade Asset Management Company
Kirkland, WA8 days ago- ...interpreter pay, bi-weekly document translation pay, and monthly call center pay. Respond to inbound payment queries in Propio's FreshService ticketing system, resolving issues in a timely fashion to ensure achievement of department SLAs. Learn and leverage multiple...Bi-weekly payWeekly payFor contractorsWork experience placementWork at officeFlexible hours
$90k - $100k
...management - Exceptional experience providing desktop support for Windows machines - Experience with helpdesk tools (e.g. Atera, Freshservice, Zendesk, ServiceNow, etc.) - A solid understanding of hardware, software, networking, and troubleshooting fundamentals -...Temporary workWork at officeRemote workAll shiftsFlexible hours2 days per week$120k - $145k
...customer service to all the Firm’s staff Utilize and provide service for ticketing and project management applications, such as FreshService, Asana, or Service now Create and maintain updated documentation as it relates to system configuration, mapping, processes, and...Remote jobLocal areaFlexible hours- ...Mac OS ~ Cloud File Sharing ~ Cisco Hardware ~ Ubiquiti Unifi Hardware ~ Fortinet ~ Mimecast ~ Hype-V or VMware ~ Freshservice ~ AI tools ~ Ability to learn new software platform quickly. ~ Ability to successfully communicate with business partners...Full timeContract workTemporary workWork at officeShift work
