Get new jobs by email
$80k - $95k
...including scheduling, training, mentoring and performance management Manage and triage workflow through the firm's ticketing system (Freshservice) Prioritize assignments based on court deadlines and litigation urgency Monitor queue activity to maintain turnaround...SuggestedFull timeWork at officeRemote workMonday to FridayFlexible hours2 days per week3 days per week$22 per hour
...in supporting clients and/or inhouse events ordering meals, making reservations, calling for taxi/car service, etc Utilizing FreshService and Salesforce systems for task management providing administrative support to designated location's advisory team, including assisting...SuggestedHourly payWork experience placementWork at office$48k - $60k
...Standard Operating Procedures to help document procurement workflows. Familiarity with ticketing systems, such as ServiceNow, Freshservice, or similar workflow tools. Experience with project management tools like Jira or Asana. Basic understanding of legal...SuggestedTemporary workRemote workMonday to FridayFlexible hours$120.06k - $135.13k
...years of experience in enterprise IT support, including 7+ years in a leadership capacity ~ Strong knowledge of ITSM tools (e.g., FreshService, ServiceNow) ~ Experience with Microsoft 365, networking, and asset management systems ~ Exceptional communication,...SuggestedWork at officeWorldwide- ...foster a positive work environment. Leverage ADP Compensation Services for payroll and compensation-related processes. Utilize Freshservice ticketing system to manage and resolve HR support requests efficiently. Work effectively within a matrix organization and...SuggestedWork at officeLocal area
- ...support team in a metrics-driven environment. Strong familiarity with information technology service management (ITSM) platforms (Freshservice, ServiceNow, or similar). Demonstrated experience with Microsoft 365, Microsoft Entra ID (formerly Azure AD), Intune, and...SuggestedPermanent employment
- ...frameworks, Lean methodologies, or continuous improvement practices. • Familiarity with ITSM tools (Jira, ServiceNow, Cherwell, Freshservice). • Strong analytical, process mapping, and documentation skills. • Proficiency in Microsoft 365 (Excel, Teams, SharePoint)....SuggestedFull timeContract workFlexible hours
- ...oversight with regular hands-on labor to ensure a safe, functional, and well-maintained environment. Manage and complete agency FreshService work requests and responses to tickets based on established KPIs. Perform routine hands-on maintenance and repairs, including...SuggestedFor contractorsWork at officeImmediate startFlexible hours
$60k - $80k
...satisfaction and prompt resolutions. Document, prioritize, and manage all support requests in the help desk ticketing system (e.g., FreshService, Zendesk). Make sure that tickets are followed up on timely, kept updated, and resolved within specified service levels....SuggestedFull timeNorthPoint Development LLC
Riverside, CA1 day ago$85k - $100k
...JOB DESCRIPTION: Position Summary: The Help Desk Manager leads the IT Help Desk team and oversees daily operations using Freshservice, our IT Service Management (ITSM) platform. This role is responsible for driving operational excellence, ensuring service level...SuggestedFull timeWork at officeMonday to FridayVallarta Supermarkets
Santa Clarita, CA12 days ago- ...Enrollhere or similar) CRM Systems (e.g., Go High Level) Python (automation, reporting, integrations) Ticketing & Remote Support Tools (Jira, Zendesk, Freshservice, RMM, Quick Assist) Asset Management & Documentation Platforms (SharePoint, Confluence, IT Glue)...SuggestedFull timeWork at officeRemote work
$31 - $42 per hour
...Strong understanding of ITIL-based service management principles. Proficient in the use of ITSM platforms, preferably Freshservice. Excellent communication skills, both written and verbal, with a focus on customer service. Proven ability to lead and...SuggestedRemote workShift work$67k
...Support software solutions for the global network. Troubleshoot and resolve IT issues for both in-house and remote employees via Freshservice helpdesk. Maintain inventory of IT-issued equipment. Monitor performance of PCs and Macs. Provide conference room audio...SuggestedRemote workWorldwide- ...too, leading to a Global FCID support function. ~ Log, prioritise and keep issues up to date on the issues tracking system (FreshService), ensuring that you work to ITIL standards. ~ Work with customers in reproducing issues in order to find resolution as thoroughly...SuggestedFull timeLocal areaRemote work
$65k - $70k
...mindset with demonstrated initiative and continuous improvement focus Previous on-prem environment experience (transitioning to cloud) Nice-to-Haves: Apple/BYOD support experience Experience with Freshservice or similar ticketing platforms...SuggestedPermanent employmentContract work- ...escalations. Maintain documentation and runbooks for automated workflows and provisioning standards. Assist with or support Freshservice administration (asset management, workflows, integrations, automation rules). Cross-Functional Collaboration Work closely...Contract work
$90k - $120k
...Teams, JIRA, and other business applications Manage IT assets, including inventory tracking, procurement, and asset updates in FreshService, and ensure compliance with company policies Setting up audio/video production environment for town halls, all-hands, and...Full timeWork at officeRemote work$93.85k - $140.77k
...process improvement initiatives or service optimization projects. ~Familiarity with ITSM tools such as ServiceNow, Jira, Zendesk, or Freshservice. ~Hands-on experience with: ~Microsoft 365 ecosystem (Exchange Online, Teams, SharePoint, OneDrive) ~Identity & access...Live in- ...or Microsoft Remote Desktop, Screen Connect (or similar) Service Ticket Systems : Experience using platforms like Zendesk, Freshservice, or ServiceNow to manage and document support requests. Customer Service Skills : Ability to communicate clearly and empathetically...Full timeWork at officeRemote work
$21 per hour
...Professional Development Information System (PDIS). The resource will handle initial intake via email and manage all work through FreshService IT Service Management (ITSM). Scope of Work The helpdesk personnel will: Respond to PDIS-related inquiries received via...Hourly payWeekly payTemporary workLive inCurrently hiringImmediate startRemote workMonday to FridayExecutivePlacements.com
Santa Fe, NM21 days ago- ...Duties and Responsibilities: Monitor and triage all incoming support requests logged in various IT tracking systems (e.g., Freshservice, custom issue log, direct requests from stakeholders). Validate request completeness and ensure all required details are captured...Full time
$60k - $69k
...with networking fundamentals such as LAN/Wi-Fi, DHCP, DNS, and VLANs. Experience with ITSM or helpdesk ticketing systems (e.g., FreshService, Jira, GLPI, Xurrent, or similar). Knowledge of IT asset management, device imaging, and endpoint patching practices....Full timeWork at officeRemote workJobot
Liberty, MO19 hours ago$95k - $105k
...Mac OS ~ Cloud File Sharing ~ Cisco Hardware ~ Ubiquiti Unifi Hardware ~ Fortinet ~ Mimecast ~ Hype-V or VMware ~ Freshservice ~ AI tools ~ Ability to learn new software platform quickly. ~ Ability to successfully communicate with business partners...Contract workTemporary workWork at officeWork from homeShift work2 days per week$85k - $95k
...discretion of the company. Key Responsibilities End-User Support and Experience Provide timely help desk support via Freshservice, including onsite, remote, and occasional on-call support. Troubleshoot and resolve issues involving desktops (Windows/macOS...Full timeLocal areaRemote work$90k - $120k
...privacy law Completion of CLE focused on AI terms in contracting/AI risk governance, or relevant experience Experience with Freshservice or similar help desk intake/management tools Experience with B2B advertising contracts, hotel and venue agreements, and...Contract workWork at officeLocal areaRemote workWork from homeFlexible hours- ...impact and risk Preferred Healthcare experience (HIPAA, PHI handling, vendor BAAs, audit readiness) Familiarity with Freshservice (or similar ITSM) and automation/workflow tools (Power Automate, scripting) Experience supporting EMR environments and clinical...Full timeTemporary workImmediate startRemote work
- ...managing IT projects from initiation through completion. ~ Hands-on experience with ITSM/ticketing systems (e.g., ServiceNow, Freshservice, Remedy, Jira Service Management). ~ Excellent communication, leadership, and problem-solving skills ~ Willingness to travel...For contractors
City Brewing Company
La Crosse, WI27 days ago - ...hardware setup and software installation. Maintain detailed records of user requests and resolutions in the ticketing system (FreshService ITSM - a plus). Escalate complex issues to senior IT staff when necessary. Develop and maintain comprehensive technical...Remote job
$25 - $28 per hour
...through the transition Utilize Tracktee for device acquisition and asset management Manage and resolve support tickets using Freshservice Maintain accurate documentation of processes and issues Collaborate with a small onsite IT team and coordinate with...Hourly payContract workRemote work$7,421.55 per month
...documentation, contributing to the District's knowledge bases, and improving service delivery through workflow design and automation in the Freshservice SaaS platform. Through technical expertise, customer service, and workflow optimization, this position ensures high-quality,...Permanent employmentFull timeWork experience placementWork at officeLocal areaImmediate startRelocation
