Get new jobs by email
- ...and software, and handling IT inventory. Candidates must have a CompTIA A+ certification and experience with Microsoft 360 and Freshservice. Responsibilities include troubleshooting AutoCAD LT installations and providing Tier 1 support. The position requires physical...Suggested
- ...related issues to Tier 2 Deskside Support. Documents detailed troubleshooting steps and user interactions in the ITSM platform (Freshservice/HaloITSM/etc.). Provides support for legal applications including iManage, BigHand, Intapp Time, Workshare/CompareDocs, and PDF...SuggestedFull timeTemporary workWork at officeRemote work
- ...frameworks, Lean methodologies, or continuous improvement practices. Familiarity with ITSM tools (Jira, ServiceNow, Cherwell, Freshservice). Strong analytical, process mapping, and documentation skills. Proficiency in Microsoft 365 (Excel, Teams, SharePoint). Preferred...SuggestedContract workFlexible hours
$25 per hour
...offsite users. Maintain accurate IT asset records within Freshworks (devices, accessories, license allocations). Co-administer the Freshservice Help Desk platform, including ticket handling and documentation. Perform other duties as assigned. What You Will Bring 2-4...SuggestedHourly payFull timeContract workTemporary workWork at officeRemote workMonday to FridayFlexible hoursShift work- ...SOC 2 or NIST CSF experience. Representative toolkit: Okta or Entra ID; Jamf/Intune/FleetDM; CrowdStrike/SentinelOne; M365; Jira/Freshservice; modern VPN. Bonus points: prior experience in an ITAR/EAR environment. SF or Denver preferred; remote (US) considered with...SuggestedRemote workFlexible hours
- Responsibilities Helpdesk, printers/laptops, ticketing (they use FreshService/ServiceNow) Qualifications Need to have a car; will be traveling to locations in Chicago with mileage reimbursement Seniority level Entry level Employment type Contract Job function Other Industries...SuggestedContract work
- ...including software licensing requirements. Proficiency in Microsoft Office Suite and IT asset management software (e.g., ServiceNow, Freshservice, or similar tools). Physical Requirements Prolonged periods sitting at a desk and working on the computer. Occasional walking...SuggestedWork at officeRemote work
- ...and maintain Atlassian suite (Jira, Confluence, Bitbucket) to enable engineering and operational workflows. Configure and manage Freshservice for IT service management and ticket lifecycle administration. Develop and maintain scripts and automation (PowerShell, Bash,...SuggestedWork at officeRemote workNight shift
$56k - $66k
...Support Services via phone and company Support Portal. Resolve and document end-user incidents utilizing remote access tools and the Freshservice WMS. Support software includes: Windows 11, Server 2022, Microsoft Office 365 Suite, Freshservice ticketing, Google Chrome, Edge...SuggestedWork at officeRemote work$31.25 per hour
...Experience supporting Microsoft 365, Windows Server/Hyper‑V, Active Directory/Azure, and modern security tools Familiarity with Freshservice, Sophos, Cisco switches, VPNs, and manufacturing environments is beneficial Strong troubleshooting skills across hardware, software...SuggestedHourly payContract workLocal area- ...scheduled maintenance. Maintain accurate documentation of troubleshooting steps and resolutions within the ITSM platform (e.g., Freshservice, Halo). Collaborate with the Service Desk to identify training opportunities, recurring issues, and process improvements....SuggestedWork at officeRemote workRelocation
- ...information technology, or related-field is preferred. Experience working with a help desk ticketing system, ServiceNow, Zendesk, Freshservice, Jira Service Management, Invgate, Solarwinds Web Helpdesk Experience working with remote support tools such as LogMein Rescue,...SuggestedFull timeLocal areaRemote workWorldwideFlexible hours
$120k - $145k
...customer service to all the Firm’s staff Utilize and provide service for ticketing and project management applications, such as FreshService, Asana, or Service now Create and maintain updated documentation as it relates to system configuration, mapping, processes, and...SuggestedRemote jobLocal areaFlexible hours- ...environment: casino/hospitality, healthcare, retail, etc.]. Knowledge of ITIL framework or ticketing systems (e.g., ServiceNow, Freshservice). Familiarity with scripting or automation tools. Understanding of data privacy and compliance standards (e.g., HIPAA, PCI-DSS,...SuggestedWork at officeRemote workWeekend workAfternoon shift
- ...Change, Knowledge) and ensure they’re executed consistently through the ITSM platform (e.g., ServiceNow, Zoho Service Desk, or Freshservice/Freshworks). You’ll partner with Service Desk, Infrastructure, Security, and Application teams to improve customer experience, reduce...SuggestedWork at office
$50k - $65k
...Experience with the following platforms: MacOS, iOS, Android. Experience with VMWare specifically Workspace One UEM, Kandji and FreshService inventory management. Experience with SoC2/IT Audit processes Perks And Benefits Comprehensive Health & Wellness Benefits...Work at officeWork from homeFlexible hours- ...AnyDesk, or Microsoft Remote Desktop, Screen Connect (or similar) Service Ticket Systems: Experience using platforms like Zendesk, Freshservice, or ServiceNow to manage and document support requests Customer Service Skills: Ability to communicate clearly and...Full timeWork at officeRemote work
$97.17k - $126.32k
...support team in a metrics‑driven environment. Strong familiarity with information technology service management (ITSM) platforms (Freshservice, ServiceNow, or similar). Demonstrated experience with Microsoft 365, Microsoft Entra ID (formerly Azure AD), Intune, and...Work at officeLocal areaVisa sponsorshipFlexible hours$80k - $95k
...including scheduling, training, mentoring and performance management Manage and triage workflow through the firm's ticketing system (Freshservice) Prioritize assignments based on court deadlines and litigation urgency Monitor queue activity to maintain turnaround...Full timeWork at officeRemote workMonday to FridayFlexible hours2 days per week3 days per week$55k - $65k
...applications, including Office 365, SharePoint, Windows/Intel PCs, STORIS ERP, and retail applications. Utilize end-user support tools (FreshService, SysAid, PDQ, Splashtop, Lansweeper). Report on application health, performance, and capacity; audit and assist with patch...Full timeWork at officeMonday to Friday$66.5k - $71.5k
...documenting processes and procedures. Experience with supporting various corporate applications (e.g., Workday, Zoll, Adobe, Asana, FreshService, PagerDuty, 1Password) is desired. EEO/AAP Statement: DocGo is an equal opportunity employer. We acknowledge and honor the...Full timeRemote work- ...to ensure adherence to our Number One Core Value - Safety first, in everything we do. Oversee and maintain software contracts in Freshservice. Connect IT software to associated contracts and costs. Migrate and centralize contracts from disparate systems. Track contract...Full timeContract workPart timeWork at office
$100k - $128k
...Familiarity with SaaS/cloud‑first environments (minimal local server/network infrastructure). Prior use of IT ticketing systems (Notion, FreshService). Understanding of endpoint security, encryption, and MFA best practices. Ability to work onsite up to 4 days per week in San...Work at officeLocal areaRemote work$144k - $185k
...you will do: Administer and maintain core IT systems (Okta, Google Workspace, Atlassian, Zoom, Slack, Zoom Rooms, Unifi Network, FreshService) Manage full MDM lifecycle for macOS/iOS through Jamf Pro, ensuring secure device configuration and compliance Maintain and...Work at officeFlexible hours3 days per week- ...satisfaction and timely resolutions. Document, prioritize, and track all support tickets in the help desk ticketing system (e.g., FreshService, Zendesk). Ensure tickets are promptly followed up on, regularly updated, and resolved within defined service levels. Guide...Immediate startFlexible hours
- ...communication and customer service skills. IT certifications (e.g., CompTIA A+, Microsoft Certified IT Professional) are a plus. Familiarity with ticketing systems (e.g., FreshService, ServiceNow, Zendesk) and remote support tools. #J-18808-Ljbffr Technology PartnersWork experience placementRemote work
$65.44k
...Outlook) Familiarity with procurement technologies, including ERP, P2P, CLM, and eSourcing platforms such as Workday, Coupa, and Freshservice. Ability to maintain high level of confidentiality What’s in it for you: Health and Life Insurance Plans Dental and Vision...Contract workWork experience placementCasual workWork at officeLocal area$40.87 - $52.88 per hour
...moves, equipment deployment, and conferencing/AV maintenance. ITSM Process Excellence Work within an ITSM platform (ServiceNow/Freshservice/Jira): incident, service request, change, problem, and CMDB/asset management. Maintain accurate, current documentation of procedures...Hourly payWork at officeLocal areaRemote workVisa sponsorshipWork visa$106k - $125k
...questionnaires, business processes, tenant setup, security groups, EIBs, and Reports as a Service Experience with CultureAmp, Greenhouse, FreshService, DocuSign, ADP preferred Ability to communicate proactively and concisely Excellent organization skills and strong attention...Remote workWork from homeFlexible hours- ...Directory and Azure AD fundamentals Basic networking concepts (DNS, DHCP, TCP/IP, VPN) Experience with ITSM tools such as ServiceNow, Freshservice, ManageEngine, or similar Familiarity with remote support tools and endpoint management solutions Exposure to VDI, MFA, and...Full timeImmediate startRemote workShift work1 day per week