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- ...and software, and handling IT inventory. Candidates must have a CompTIA A+ certification and experience with Microsoft 360 and Freshservice. Responsibilities include troubleshooting AutoCAD LT installations and providing Tier 1 support. The position requires physical...Suggested
- ...Employee Support & Case Management Manage payroll queries and responding via the helpdesk/case management tool (e.g., ServiceNow, Freshservice). Accounting & Finance Partnership Reconcile payroll accounts, support journal entries, and month-end close (accruals,...SuggestedFull timeLocal areaRemote workWorldwide
- ...frameworks, Lean methodologies, or continuous improvement practices. Familiarity with ITSM tools (Jira, ServiceNow, Cherwell, Freshservice). Strong analytical, process mapping, and documentation skills. Proficiency in Microsoft 365 (Excel, Teams, SharePoint). Preferred...SuggestedContract workFlexible hours
$56k - $66k
...Support Services via phone and company Support Portal. Resolve and document end-user incidents utilizing remote access tools and the Freshservice WMS. Support software includes: Windows 11, Server 2022, Microsoft Office 365 Suite, Freshservice ticketing, Google Chrome, Edge...SuggestedWork at officeRemote work- ...including software licensing requirements. Proficiency in Microsoft Office Suite and IT asset management software (e.g., ServiceNow, Freshservice, or similar tools). Physical Requirements Prolonged periods sitting at a desk and working on the computer. Occasional walking...SuggestedWork at officeRemote work
$70.5k - $88.1k
...technologies. Strong technology proficiency, including experience with contract management, CRM, and ticketing tools (e.g., Coupa, Jira, FreshService, Salesforce, CLM platforms, and virtual data rooms). Previous experience working in a legal department. Advanced degree or...SuggestedContract workTemporary workWork at officeFlexible hours- ...AnyDesk, or Microsoft Remote Desktop, Screen Connect (or similar) Service Ticket Systems : Experience using platforms like Zendesk, Freshservice, or ServiceNow to manage and document support requests. Customer Service Skills : Ability to communicate clearly and...SuggestedWork at officeRemote workFlexible hours
$50k - $65k
...Experience with the following platforms: MacOS, iOS, Android. Experience with VMWare specifically Workspace One UEM, Kandji and FreshService inventory management. Experience with SoC2/IT Audit processes. Perks And Benefits Comprehensive Health & Wellness Benefits...SuggestedWork at officeWork from homeFlexible hours$17 - $26 per hour
...MFA, and identity lifecycle tasks. Knowledge of ITIL/ITSM practices and ticketing systems such as ServiceNow, Cherwell, Jira, or Freshservice. Relevant certifications such as CompTIA A+, Network+, or Microsoft certifications. Work Environment Primarily on‑site with...SuggestedContract workTemporary workRemote work- ...including the Client Portal, Laboratory Information Management System, specific analytical testing laboratory instrument software, Freshservice ticket portals, and Microsoft Office 365 applications. This position must have the integrity to advocate and champion Cyber...SuggestedWork at officeLocal areaMonday to FridayShift workWeekend work
$65.44k - $75k
...Outlook)* Familiarity with procurement technologies, including ERP, P2P, CLM, and eSourcing platforms such as Workday, Coupa, and Freshservice.* Ability to maintain high level of confidentiality**What’s in it for you:*** Health and Life Insurance Plans* Dental and Vision...SuggestedContract workWork experience placementCasual workWork at officeLocal area- ...Windows physical hardware + VDIs (primarily Linux VDIs, some Windows VDIs but not much and trying to get away from) Ticketing: FreshService is primary, use Jira secondary for engineering projects A lot of their tickets are related to onboarding/account provisioning/access...SuggestedContract workWork at officeLocal areaRemote work
$144k - $185k
...you will do: Administer and maintain core IT systems (Okta, Google Workspace, Atlassian, Zoom, Slack, Zoom Rooms, Unifi Network, FreshService) Manage full MDM lifecycle for macOS/iOS through Jamf Pro, ensuring secure device configuration and compliance Maintain and...SuggestedWork at officeFlexible hours3 days per week- ...deployment processes. Application Management : Ability to work with different applications, including but not limited to GoAnywhere MFT, Freshservice, GitHub, and others. Teamwork : Ability to work in a team setting with other team members to accomplish goals efficiently....SuggestedFull timeAfternoon shift
$80k - $95k
...including scheduling, training, mentoring and performance management Manage and triage workflow through the firm’s ticketing system (Freshservice) Prioritize assignments based on court deadlines and litigation urgency Monitor queue activity to maintain turnaround...SuggestedFull timeWork at officeRemote workMonday to FridayFlexible hours2 days per week3 days per week- ...manufacturing, distribution, or retail environment. Certifications such as CompTIA A+, Microsoft 365 Certified: Modern Desktop Administrator, or ITIL Foundation. Familiarity with helpdesk systems like ServiceNow, Jira Service Desk, or Freshservice. #J-18808-Ljbffr SISL GlobalWork at office
- ...frameworks. Knowledge, Skills, & Abilities (KSAs): Expert knowledge of IT service management tools and ticketing systems (e.g., FreshService). Strong understanding of Windows operating systems, Microsoft 365, and enterprise applications. Knowledge of network fundamentals...Work experience placementRemote work
- ...macOS familiarity is a plus Basic networking concepts (DNS, WiFi, IP basics) Ticketing systems (e.g. Solarwinds, Jira, Zendesk, Freshservice, ServiceNow, etc.) Remote assistance tools (e.g. TeamViewer, LogMeIn, Bomgar, etc) Benefits Salary commensurate with...Work at officeRemote workWorldwide
$60k - $80k
...of contact for all IT support requests (hardware, software, network, and account access). Manage requests and incidents through FreshService ITSM platform, ensuring timely resolution and clear communication. Support user onboarding/offboarding, including device setup,...Full timeWork at officeLocal areaRemote work$31.25 - $36.91 per hour
...Operations team — the first point of contact for firmwide business support requests. This role is responsible for managing the Freshservice service desk queue on behalf of the Business Operations Practice, ensuring that every request is triaged, tracked, routed, and resolved...Hourly payWork experience placementInternshipWork at officeRemote work- ...365, and common business applications Familiarity with IT service management principles and ticketing systems (experience with FreshService or similar tools is a plus) Basic understanding of networking concepts, virtualization, cloud services, or scripting/automation...Summer workInternshipWork at office
$70k - $75k
...and project teams to ensure seamless transitions and support post-go-live Manage and track tickets and support requests through FreshService Support large-scale system upgrades such as Cisco and Webex migrations Coordinate travel and onsite support for branch...Work at officeFlexible hours- ...of computer systems, mobile devices, and other tech products Knowledge of IT infrastructure Knowledge of business processes FreshService or other industry leading tool experience Certificates, Licenses, Registrations ITIL Foundations v4 Certification Other Qualifications...
- ...experience Experience with AI tools or processes Strong Microsoft Office skills, especially Excel Familiarity with ITSM platforms (FreshService, ServiceNow, Jira, etc.) Proficiency with Windows and Apple systems Excellent communication, organization, and remote‑work...Full timeWork at officeRemote work
$65k - $85k
...iOS devices, Google Workspace applications, and clinic‑based AV and telehealth hardware. Respond to and manage IT requests via Freshservice ticketing system, prioritizing issues based on clinical impact and SLA requirements. Diagnose and resolve hardware and software...Work at officeLocal areaRemote work- ...environment: casino/hospitality, healthcare, retail, etc.]. Knowledge of ITIL framework or ticketing systems (e.g., ServiceNow, Freshservice). Familiarity with scripting or automation tools. Understanding of data privacy and compliance standards (e.g., HIPAA, PCI-DSS,...Work at officeRemote workWeekend workAfternoon shift
$57k - $67k
...delivering timely, professional, and customer‑focused support. Monitor and manage ticket queues in the IT service system (e.g., Freshservice), documenting work performed and closing requests with clear, accurate notes. Troubleshoot and resolve routine hardware,...Work experience placementWork at officeRemote workVisa sponsorship- ...to ensure adherence to our Number One Core Value - Safety first, in everything we do. Oversee and maintain software contracts in Freshservice. Connect IT software to associated contracts and costs. Migrate and centralize contracts from disparate systems. Track contract...Full timeContract workPart timeWork at office
- ...preferred: CompTIA A+, ITF+, or Android Enterprise/Apple certifications Experience with ticketing systems is preferred, specifically FreshService, or other comparable ITSM systems Comprehensive Benefits - Medical, dental, and vision insurance, employee assistance program,...Work experience placementWork at officeFlexible hours
$47.7k - $103k
...JAMF - optional) Understanding of networking fundamentals (Wi‑Fi, VPN, TCP/IP, DNS) Familiarity with ticketing systems such as Freshservice Knowledge of Mac security best practices Strong communication and customer service skills Ability to work independently in an...