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- Carlsbad Tech is seeking a Freshservice Consultant to lead the buildout of workflows across internal departments in a remote setting. The role involves collaborating with Finance and Legal teams to optimize processes using Freshservice, implementing ticketing flows, and...SuggestedRemote jobContract work
$98k - $111k
...Service Management professional in Chicago. This role involves the administration and improvement of our service management platform (Freshservice), leading projects, and collaborating with IT leaders. Qualifications include 5+ years in Information Technology and 2+ years in...Suggested- ...and software, and handling IT inventory. Candidates must have a CompTIA A+ certification and experience with Microsoft 360 and Freshservice. Responsibilities include troubleshooting AutoCAD LT installations and providing Tier 1 support. The position requires physical...Suggested
$108k - $122k
Winston Taylor is seeking an IT Service Management professional in New York to develop and enhance its service management platform, Freshservice. You will manage processes like incident and change management while collaborating with the IT team. Ideal candidates should...Suggested$103k - $116k
Winston Taylor is seeking an IT Service Management professional to enhance their service management platform, Freshservice. Located in Washington, DC, this role demands 5+ years in IT and a knack for service configuration and automation. The selected candidate will lead...SuggestedFull time$26 per hour
...experience. ~ Experience using IT Service Management (ITSM) or ticketing systems such as ServiceNow, Jira Service Management, Zendesk, Freshservice, or similar platforms. ~ Strong knowledge of Windows operating systems, Microsoft 365, Active Directory, and networking...SuggestedWork experience placementWork at officeRemote work$55k - $70k
...systems, tickets, and documentation. Key Responsibilities: Provide timely and accurate responses to employee inquiries through FreshService and other People Operations support channels Support day-to-day employee lifecycle administration, including onboarding, job...SuggestedLocal areaWorldwideFlexible hours- ...experience with a proven track record of providing exceptional customer service and support. Experience using ticketing systems (e.g. FreshService, ServiceNow, JIRA, or others) for managing and resolving support issues. Strong diagnosing and troubleshooting skills (Citrix,...SuggestedWork at officeRemote work
$70.3k - $73k
...Paycom timesheets. Financial Systems & Recordkeeping Utilize accounting and payroll software, including Paycom, Ramp, Netsuite, FreshService and other systems, to process transactions and maintain accurate financial, purchasing and payroll records. Maintain accurate accounting...SuggestedFull timeWork at officeMonday to Friday- ...Familiarity with endpoint or MDM platforms such as Microsoft Intune preferred Experience working within a ticketing system (JIRA, Zoho, Freshservice, or similar) preferred Experience with Active Directory or Entra ID for user or group management preferred Working knowledge...SuggestedWork at office
$80k - $100k
...Transformation. Key Responsibilities Helpdesk Operations Serve as the first point of contact for all IT support requests at Updater, triage Freshservice tickets, and resolve Tier 1/2 issues with clear, friendly communication. Provide white-glove end-user support across macOS and...SuggestedTemporary workInternshipFlexible hours$56k - $66k
...Support Services via phone and company Support Portal. Resolve and document end-user incidents utilizing remote access tools and the Freshservice WMS. Support software includes: Windows 11, Server 2022, Microsoft Office 365 Suite, Freshservice ticketing, Google Chrome, Edge...SuggestedWork at officeRemote work- ...following platforms to support operations and client service as needed: Yardi – financial reporting, budgets, and AP/AR tracking FreshService – internal service and support ticketing DocuSign – digital signature and document workflows Microsoft Outlook, Excel,...SuggestedWork experience placementWork at office
- ...related administrative role with sensitive data Experience with HR ticketing or service desk tools (ServiceNow, Zendesk, Jira, Freshservice, or similar) Demonstrated ability to handle confidential information with discretion and sound judgment Strong written communication...SuggestedFull timeWork at officeRelocation package
$110k - $115k
...skills Customer‑focused mindset with a commitment to service quality and accountability Preferred Experience with ITSM platforms (Freshservice, ServiceNow, or similar) Experience with mobile device management and encryption Experience supporting multi‑site environments...SuggestedFor contractorsFor subcontractorLocal area- ...scripting (GlideScript) HaloITSM : workflow configuration, SLA management, API/OAuth2, CSAT, reporting Other tools considered : Freshservice, Jira Service Management, Cherwell, Ivanti, TOPdesk Key Responsibilities Administer, configure, and maintain the ITSM platform...Permanent employmentTemporary workWork at officeFlexible hours
- ...Ticketing Systems: Basic familiarity with IT Service Management (ITSM) ticketing workflows (e.g., Jira Service Desk, ServiceNow, Freshservice, or similar). Preferred (Plus): Basic exposure to Active Directory (AD) users and computers or Microsoft Entra ID....Work at officeLocal areaRemote work
$20 - $35 per hour
...company projects and services. Submit and track departmental purchase requisitions. Manage and direct help desk tickets via the FreshService portal. Support special accounting, financial, or administrative projects as assigned. Perform general administrative and...Hourly payWork experience placementWork at officeFlexible hours- ...ID, Windows Server, Active Directory AWS cloud services Endpoint management (Intune, GPO, patching) ITSM tools (ServiceNow, Freshservice, Jira Service Management, etc.) Networking (VPNs, firewalls, routing, Wi‑Fi) Backup and disaster recovery Experience with automation...
- ...accelerate workflows, reduce manual effort, and improve operational outcomes. Experience with ITSM ticketing systems (e.g., ServiceNow, Freshservice, Jira Service Management, or similar). Working knowledge of ITIL fundamentals (incident, change, and problem management)....Contract workWork at officeRemote work1 day per week
- ...management. Maintain IT asset management and software licensing records. Utilize ITSM tools (e.g., ServiceNow, Jira Service Management, Freshservice) to track and resolve IT support requests. Develop and maintain IT process documentation and standard operating procedures....Full timeWork at office
- ...assigned based on team or portfolio needs. Software & Systems Proficiency Yardi - financial reporting, budgets, and AP/AR tracking FreshService - internal service and support ticketing DocuSign - digital signature and document workflows Microsoft Outlook, Excel, Word -...Contract workTemporary workFor contractorsWork at officeFlexible hours
$90k - $140k
...systems) for a large organization. Experience using IT service management systems (such as SolarWinds Service Desk, ServiceNow, Freshservice, or Cherwell Service Management) to collaborate with others and manage changes, incidents, problems, and service requests....Work at office$26 - $30 per hour
...wide range of tech‑related problems and assisting in creating a streamlined IT infrastructure. You will be empowered to leverage FreshService IT Service Management platform and dashboards to manage your ticket queue, working in a team environment to enhance your...Full timeLocal areaRemote workFlexible hours$70k - $82k
...documenting performance discussions, conducting and coordinating onboarding and training, and monitoring and balancing workloads using Freshservice data. The DSC Supervisor will coordinate projects and implement changes in DSC and Reception to meet the Firm’s operational...Work at officeLocal areaImmediate start$52.5k - $72.05k
...resolutions; ability to create and update knowledge base articles. Experience with ticketing systems (e.g., TeamDynamix, ServiceNow, Freshservice); remote support tools (e.g., VNC, SCCM, RDP); collaboration platforms (e.g., Webex, Teams, Zoom). Team-oriented with the...Work at officeRemote work- ...role Strong understanding of IT service management principles, with hands‑on experience in tools such as Jira Service Management, Freshservice, ServiceNow, or Zendesk Strong knowledge of end‑user computing, including hardware support, identity and access management,...Permanent employmentLocal areaRelocation packageFlexible hoursShift work
$80k - $100k
...Responsibilities Own administration strategy and ongoing optimization for core HR systems, with particular emphasis on UKG, WFM, Greenhouse, FreshService, Docebo, and adjacent People platforms. Act as a functional lead for UKG reporting and HR systems data design, including BI...Local areaWorldwideFlexible hours- ...maintaining high-quality user experience Experience administering or working with core IT systems such as Okta, Jamf, Intune, Freshservice, and Google Workspace / M365 Solid understanding of identity and access management, endpoint management, and security best practices...Permanent employmentTemporary workCasual workWork at officeFlexible hours
$85.4k - $122k
...e.g., NetSuite), financial planning/ERP systems (e.g. Anaplan, Oracle), project management/productivity tools (e.g. Monday.com, FreshService, SharePoint) is a strong plus. Demonstrable experience leveraging Artificial Intelligence (AI) tools to enhance procurement efficiency...Full timeContract workWork at officeLocal areaFlexible hours

