Average salary: $78,067 /yearly

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  • Description Position:  Helpdesk Manager - Level I Location: Rosslyn, VA Clearance:  Secret     The Help Desk Manager Level I is an entry-level management professional responsible for overseeing the daily operations of a help desk team. This role focuses on ensuring... 
    Suggested

    ActioNet

    Arlington, VA
    3 days ago
  • $92.3k - $166.85k

     ...Description GxNext is looking for a Help Desk Manager who would be responsible for leading a team of technical support specialists, overseeing the day-to-day operations of a help desk, ensuring timely and effective resolution of user issues by managing workflows, monitoring... 
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    Local area
    Immediate start

    Leidos

    Chantilly, Loudoun County, VA
    1 day ago
  •  ...Responsibilities & Qualifications We are seeking a Help Desk Manager to join our team at DON Office of Administration National Capital Region(NCR)to manage DON OA Customer Service Branch providing help desk, desktop, and VIP IT support for over 4,000 users and ~45... 
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    Full time
    Contract work
    Temporary work
    Work at office
    Local area
    Immediate start
    Monday to Friday

    TekSynap

    Arlington, VA
    1 day ago
  • $111.16k - $150.39k

     ...Help Desk Manager Transform technology into opportunity as a Help Desk Manager with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you'll be at the forefront of innovation and play a meaningful part in improving... 
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    Contract work
    Temporary work
    Immediate start
    Remote work
    Worldwide
    Flexible hours

    General Dynamics

    Quantico, VA
    3 days ago
  •  ...focused business that provides professional solutions in the areas of intelligence, financial management, linguistics and administrative functions. CLOVEHITCH is seeking a Help Desk / Access Manager to manage user access to intelligence databases and communities of... 
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    Full time
    Contract work
    Local area
    Shift work

    Feditc LLC

    Fort Belvoir, VA
    3 days ago
  •  ...Help Desk Manager This position is part of a proposal submission and is contingent upon contract award. Location: Arlington, VA (Hybrid) Clearance: DHS Suitability Description: Oversee help desk operations to ensure efficient and timely support. Manage... 
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    Contract work

    Silo Smashers

    Arlington, VA
    2 days ago
  • $115k - $120k

     ...Title: Help Desk Manager Location: 4 days a week onsite in Reston Job Type: Full-Time | Exempt Salary: $115,000 - $120,000 / Year Benefits: This position is eligible for medical, dental, vision, and 401(k). Position is not... 
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    Full time
    Local area
    Remote work

    Addison Group

    Reston, VA
    1 day ago
  • A defense technology company in Fort Belvoir is seeking a Senior Help Desk / Access Manager to oversee access to intelligence databases and provide Tier 2 support. The ideal candidate will have over 4 years of experience with M3, current TS/SCI clearance, and the ability... 
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    Bravura Inc.

    Fort Belvoir, VA
    3 days ago
  •  ...days) IA Cert Level (DoD 8570.01) : IAT Level II Computing Environment Certifications : N/A Qualifications The Mid-Level Help Desk / Access Manager requires the following minimum skills and expertise: 2+ years’ demonstrated experience with M3, such as profile... 
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    Local area
    Monday to Friday
    Shift work

    Bravura Inc.

    Fort Belvoir, VA
    3 days ago
  • A technology solutions company is seeking a Helpdesk Manager - Level I to oversee daily operations of the help desk team in Arlington, VA. This role requires a Bachelor's degree in IT or a related field and at least 2 years of IT support experience. The manager will ensure... 
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    ActioNet, Inc.

    Arlington, VA
    3 days ago
  • A security and intelligence services company located in Fort Belvoir, VA, is seeking a Mid-Level Help Desk / Access Manager. This role includes managing access to databases and providing Tier 2 support, requiring 2+ years’ experience with M3 and a current DoD TS/SCI Security... 
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    Bravura Inc.

    Fort Belvoir, VA
    3 days ago
  • Helpdesk / Access Manager (Levels: Mid → Senior) Mid Helpdesk / Access Manager Job description: Support M3 access management Verify security clearance access Support PKI trusted agent activities Validate need-to-know access Support intelligence dissemination processes Senior... 
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    PROVATOHR INC

    Fort Belvoir, VA
    1 day ago
  •  ...applicants Direct message the job poster from Data Intelligence, LLC Data Intelligence, LLC (DI) is searching for a full time CODIS Help Desk Manager in Quantico, VA. **This position is contingent upon award of contract** Responsibilities: The CODIS Help Desk provides CODIS... 
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    Full time
    Contract work
    Work experience placement
    Work at office
    Worldwide

    Data Intelligence, LLC

    Quantico, VA
    16 hours ago
  •  ...Advanced Support) CBP Technology Service Desk (TSD) Location: Ashburn, VA / Orlando,...  ...closely with Tier 1 Shift Supervisors to manage escalation flow and warm‑transfer processes...  ...~ Minimum 3 years of experience in IT help desk or technical support environments.... 
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    Full time
    Remote work
    Shift work
    Night shift
    Rotating shift

    Aretec Inc

    Ashburn, VA
    2 days ago
  • Position Helpdesk Manager - Level I Location Rosslyn, VA Clearance Secret Responsibilities Supervise the daily operations of the help desk team, ensuring timely resolution of support tickets. Monitor ticket queues and assign tasks to team members based on priority... 
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    ActioNet, Inc.

    Arlington, VA
    3 days ago
  • $111.16k - $150.39k

    Job Summary Transform technology into opportunity as a Help Desk Manager with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you’ll be at the forefront of innovation and play a meaningful part in improving how agencies... 
    Contract work
    Remote work
    Worldwide

    General Dynamics Information Technology

    Quantico, VA
    4 days ago
  • Evans & Chambers Technology is seeking a highly motivated Help Desk/Access Manager - Mid Level to join our team! Overview The qualified candidate will support the Army G-2 with comprehensive operational intelligence integration and data‑centric support. The candidate... 

    Evans & Chambers Technology

    Fort Belvoir, VA
    16 hours ago
  •  ...A leading IT services provider in McLean, Virginia, is looking for a Remote Support Technician Lead. This position will manage IT service desk operations and support a 24x7 environment. Candidates must have at least 4 years of experience and a Bachelor's degree or equivalent... 
    Remote work

    ManTech

    McLean, VA
    4 days ago
  •  ...Service Desk Manager Washington, DC/Onsite Softtek Gov't Solutions Overview: Softtek Government Solutions is in search for a Service Desk Manager that will oversees the IT support operations of an organization, ensuring efficient and effective support for... 
    Contract work
    Work at office
    Local area

    Softtek

    Vienna, VA
    4 days ago
  •  ...SUVI is seeking a Service Desk Manager to oversee and manage Information Technology support services in alignment with the mission of the...  ...for computer systems, networks, applications, infrastructure, help-desk services, databases, and other technologies. Identify,... 
    For contractors
    Work experience placement
    Local area
    Remote work

    NANA Regional Corp

    Alexandria, VA
    1 day ago
  •  ...growth and member relationships are prioritized Enterprise Support Manager The Enterprise Support Manager serves as the Team Leader for...  .... Coordinate with ABNB staff on these initiatives. Support help desk issues pertaining to systems and support the various ancillary... 
    Temporary work
    Work at office
    Local area
    Immediate start
    Remote work

    ABNB Federal Credit Union

    Chesapeake, VA
    4 days ago
  • A leading technology services provider is seeking a Help Desk Manager in Arlington, VA. This hybrid position involves overseeing help desk operations and managing a team of technicians. Candidates should have over 8 years of IT support experience and a Bachelor's degree... 

    SiloSmashers

    Arlington, VA
    4 days ago
  • A technology firm in Arlington, VA, is seeking a Help Desk Manager to oversee help desk operations and manage support staff. The ideal candidate will have over 8 years of IT support experience, with at least 4 years in management, and possess strong leadership and customer... 

    SiloSmashers, Inc.

    Arlington, VA
    3 days ago
  • A leading IT services provider is seeking a Help Desk Manager in Quantico, VA. You will lead a team ensuring efficient IT support delivery and oversee ticket management to resolve user issues. Candidates must have an active TS/SCI clearance and possess at least 5 years... 

    General Dynamics Information Technology

    Quantico, VA
    4 days ago
  •  ...up. Responsibilities include, but are not limited to: Manage 24x7 IT service desk operations, including staffing, scheduling, and shift...  ...Qualifications: Related work experience in a technical help desk position. Special non-commercial systems administrator... 
    Work experience placement
    Work at office
    Local area
    Remote work
    Shift work

    ManTech

    McLean, VA
    3 days ago
  •  ...Alexandria, VA, US Position Summary The IT Project Manager provides executive leadership across Tier 1 Service Desk, Tier 2 Advanced Problem Resolution (APR), USPTO...  ...Must have ITIL Certification. May hold 1 or more Help Desk Institute (HDI) certifications; HDI Support... 
    Contract work

    Leader Communications

    Alexandria, VA
    3 days ago
  • $105.3k - $190.35k

     ...sector is seeking an experienced SME Service Desk Analyst (Tier 1) Lead to support the...  ..., execution, and continuous improvement-helping ensure capabilities are delivered efficiently...  ...Primary Responsibilities: Lead and manage Tier 1 Service Desk operations ,... 
    Local area
    Immediate start

    Leidos

    Alexandria, VA
    2 days ago
  •  ...Team Leads provide administrative oversight for a team of 7-8 Help Desk Analysts supporting Tier 1 inquiries from DoD travelers in a 24...  ...environment. The role ensures adherence to established procedures, manages workflow standards, and applies independent judgment to... 
    Contract work
    Work at office
    Local area
    Shift work
    Rotating shift
    Afternoon shift

    Edgewater Federal Solutions

    Alexandria, VA
    3 days ago
  • Location: Alexandria, VA Clearance: Secret Overview The Service Desk Lead oversees Tier I and Tier II operations, ensuring prompt, effective...  ...support to end users. This role supervises Service Desk staff, manages workload and training, and ensures incident and service request... 
    Remote work

    Taurean

    Alexandria, VA
    2 days ago
  • ABNB Federal Credit Union is seeking a Front Desk Administrator in Chesapeake, Virginia. This role involves greeting and assisting members and visitors, overseeing the mailroom, and processing member account transactions. Candidates must possess a high school diploma or... 

    ABNB Federal Credit Union

    Chesapeake, VA
    2 days ago