Average salary: $78,067 /yearly
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- Description Position: Helpdesk Manager - Level I Location: Rosslyn, VA Clearance: Secret The Help Desk Manager Level I is an entry-level management professional responsible for overseeing the daily operations of a help desk team. This role focuses on ensuring...Suggested
ActioNet
Arlington, VA4 days ago $92.3k - $166.85k
...Description GxNext is looking for a Help Desk Manager who would be responsible for leading a team of technical support specialists, overseeing the day-to-day operations of a help desk, ensuring timely and effective resolution of user issues by managing workflows, monitoring...SuggestedLocal areaImmediate startLeidos
Chantilly, Loudoun County, VA2 days ago$111.16k - $150.39k
...Help Desk Manager Transform technology into opportunity as a Help Desk Manager with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you'll be at the forefront of innovation and play a meaningful part in improving...SuggestedContract workTemporary workImmediate startRemote workWorldwideFlexible hoursGeneral Dynamics
Quantico, VA16 hours ago$115k - $120k
...Title: Help Desk Manager Location: 4 days a week onsite in Reston Job Type: Full-Time | Exempt Salary: $115,000 - $120,000 / Year Benefits: This position is eligible for medical, dental, vision, and 401(k). Position is not...SuggestedFull timeLocal areaRemote workAddison Group
Reston, VA2 days ago- ...Responsibilities & Qualifications We are seeking a Help Desk Manager to join our team at DON Office of Administration National Capital Region(NCR)to manage DON OA Customer Service Branch providing help desk, desktop, and VIP IT support for over 4,000 users and ~45...SuggestedFull timeContract workTemporary workWork at officeLocal areaImmediate startMonday to Friday
TekSynap
Arlington, VA2 days ago - ...focused business that provides professional solutions in the areas of intelligence, financial management, linguistics and administrative functions. CLOVEHITCH is seeking a Help Desk / Access Manager to manage user access to intelligence databases and communities of...SuggestedFull timeContract workLocal areaShift work
Feditc LLC
Fort Belvoir, VA4 days ago - ...Help Desk Manager This position is part of a proposal submission and is contingent upon contract award. Location: Arlington, VA (Hybrid) Clearance: DHS Suitability Description: Oversee help desk operations to ensure efficient and timely support. Manage...SuggestedContract work
Silo Smashers
Arlington, VA3 days ago - ...Advanced Support) CBP Technology Service Desk (TSD) Location: Ashburn, VA / Orlando,... ...closely with Tier 1 Shift Supervisors to manage escalation flow and warm‑transfer processes... ...~ Minimum 3 years of experience in IT help desk or technical support environments....SuggestedFull timeRemote workShift workNight shiftRotating shift
Aretec Inc
Ashburn, VA3 days ago - A technology solutions company is seeking a Helpdesk Manager - Level I to oversee daily operations of the help desk team in Arlington, VA. This role requires a Bachelor's degree in IT or a related field and at least 2 years of IT support experience. The manager will ensure...Suggested
- Helpdesk / Access Manager (Levels: Mid → Senior) Mid Helpdesk / Access Manager Job description: Support M3 access management Verify security clearance access Support PKI trusted agent activities Validate need-to-know access Support intelligence dissemination processes Senior...Suggested
- A security and intelligence services company located in Fort Belvoir, VA, is seeking a Mid-Level Help Desk / Access Manager. This role includes managing access to databases and providing Tier 2 support, requiring 2+ years’ experience with M3 and a current DoD TS/SCI Security...Suggested
- Position Helpdesk Manager - Level I Location Rosslyn, VA Clearance Secret Responsibilities Supervise the daily operations of the help desk team, ensuring timely resolution of support tickets. Monitor ticket queues and assign tasks to team members based on priority...Suggested
$111.16k - $150.39k
Job Summary Transform technology into opportunity as a Help Desk Manager with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you’ll be at the forefront of innovation and play a meaningful part in improving how agencies...SuggestedContract workRemote workWorldwide- Evans & Chambers Technology is seeking a highly motivated Help Desk/Access Manager - Mid Level to join our team! Overview The qualified candidate will support the Army G-2 with comprehensive operational intelligence integration and data‑centric support. The candidate...Suggested
- ...(DoD 8570.01): IAT Level II Computing Environment Certifications: N/A Job Description : Qualifications : The Senior Help Desk / Access Manager requires the following minimum skills and expertise: 4+ years demonstrated advanced experience with M3, such as profile...SuggestedLocal areaMonday to FridayShift work
- A defense technology company in Fort Belvoir is seeking a Senior Help Desk / Access Manager to oversee access to intelligence databases and provide Tier 2 support. The ideal candidate will have over 4 years of experience with M3, current TS/SCI clearance, and the ability...
- ...applicants Direct message the job poster from Data Intelligence, LLC Data Intelligence, LLC (DI) is searching for a full time CODIS Help Desk Manager in Quantico, VA. **This position is contingent upon award of contract** Responsibilities: The CODIS Help Desk provides CODIS...Full timeContract workWork experience placementWork at officeWorldwide
- ...Service Desk Manager Washington, DC/Onsite Softtek Gov't Solutions Overview: Softtek Government Solutions is in search for a Service Desk Manager that will oversees the IT support operations of an organization, ensuring efficient and effective support for...Contract workWork at officeLocal area
Softtek
Vienna, VA16 hours ago - ...technical scope, we're looking for someone passionate about building people. You'll lead our incident response, help desk, Tier 3 engineering, and project management functions -helping our team grow professionally while fostering a strong, supportive, and collaborative...Local areaRemote work
- ...SUVI is seeking a Service Desk Manager to oversee and manage Information Technology support services in alignment with the mission of the... ...for computer systems, networks, applications, infrastructure, help-desk services, databases, and other technologies. Identify,...For contractorsWork experience placementLocal areaRemote work
NANA Regional Corp
Alexandria, VA2 days ago - ...growth and member relationships are prioritized Enterprise Support Manager The Enterprise Support Manager serves as the Team Leader for... .... Coordinate with ABNB staff on these initiatives. Support help desk issues pertaining to systems and support the various ancillary...Temporary workWork at officeLocal areaImmediate startRemote work
- A leading technology services provider is seeking a Help Desk Manager in Arlington, VA. This hybrid position involves overseeing help desk operations and managing a team of technicians. Candidates should have over 8 years of IT support experience and a Bachelor's degree...
- A leading IT services provider is seeking a Help Desk Manager in Quantico, VA. You will lead a team ensuring efficient IT support delivery and oversee ticket management to resolve user issues. Candidates must have an active TS/SCI clearance and possess at least 5 years...
- A technology firm in Arlington, VA, is seeking a Help Desk Manager to oversee help desk operations and manage support staff. The ideal candidate will have over 8 years of IT support experience, with at least 4 years in management, and possess strong leadership and customer...
- ...MANTECH seeks a motivated, career and customer-oriented Service Desk Tier 1 Lead to join our team in Chantilly, VA . This is an... ...devices both on-site and through remote diagnostic techniques Manage the full lifecycle of technical issues by resolving complex escalations...Full timeWork at officeRemote work
MANTECH
Chantilly, Loudoun County, VA6 hours agonew - ...IT Project Manager The IT Project Manager provides executive leadership across Tier 1 Service Desk, Tier 2 Advanced Problem Resolution (APR), USPTO Contact Center (UCC), Knowledge... ...ITIL Certification. May hold 1 or more Help Desk Institute (HDI) certifications; HDI...Contract work
Leader Communications
Alexandria, VA4 days ago $105.3k - $190.35k
...sector is seeking an experienced SME Service Desk Analyst (Tier 1) Lead to support the... ..., execution, and continuous improvement-helping ensure capabilities are delivered efficiently... ...Primary Responsibilities: Lead and manage Tier 1 Service Desk operations ,...Local areaImmediate startLeidos
Alexandria, VA4 days ago- ...up. Responsibilities include, but are not limited to: Manage 24x7 IT service desk operations, including staffing, scheduling, and shift... ...Qualifications: Related work experience in a technical help desk position. Special non-commercial systems administrator...Work experience placementWork at officeLocal areaRemote workShift work
ManTech
McLean, VA16 hours ago $67.9k - $132.5k
...Position Overview The Service Desk Shift Supervisor oversees a service-desk shift to... ...incidents and service requests. The role manages ticket queues, staff assignments, and escalations... ...and recurring issues, the position helps drive process improvements and maintain...Contract workWork at officeShift workASM Research, An Accenture Federal Services Company
Richmond, VA4 days ago- ...Service Quality Manager Knowesis is seeking a results-driven Service Quality Manager to support the DoD OIG OCIO in enhancing the... ...efficiently and interventions are effective. Engage across help desk, operations, requirements gathering, and service delivery functions...
