Average salary: $78,067 /yearly
More statsGet new jobs by email
- ...up. Responsibilities include, but are not limited to: Manage 24x7 IT service desk operations, including staffing, scheduling, and shift... ...Qualifications: Related work experience in a technical help desk position. Special non-commercial systems administrator...SuggestedFull timeWork experience placementWork at officeRemote workShift work
MANTECH
McLean, VA1 day ago - A technology solutions company is seeking a Helpdesk Manager - Level I to oversee daily operations of the help desk team in Arlington, VA. This role requires a Bachelor's degree in IT or a related field and at least 2 years of IT support experience. The manager will ensure...Suggested
- ...(DoD 8570.01): IAT Level II Computing Environment Certifications: N/A Job Description : Qualifications : The Senior Help Desk / Access Manager requires the following minimum skills and expertise: 4+ years demonstrated advanced experience with M3, such as profile...SuggestedLocal areaMonday to FridayShift work
- ...applicants Direct message the job poster from Data Intelligence, LLC Data Intelligence, LLC (DI) is searching for a full time CODIS Help Desk Manager in Quantico, VA. **This position is contingent upon award of contract** Responsibilities: The CODIS Help Desk provides CODIS...SuggestedFull timeContract workWork experience placementWork at officeWorldwide
- Evans & Chambers Technology is seeking a highly motivated Help Desk/Access Manager - Mid Level to join our team! Overview The qualified candidate will support the Army G-2 with comprehensive operational intelligence integration and data‑centric support. The candidate...Suggested
- Position Helpdesk Manager - Level I Location Rosslyn, VA Clearance Secret Responsibilities Supervise the daily operations of the help desk team, ensuring timely resolution of support tickets. Monitor ticket queues and assign tasks to team members based on priority...Suggested
- ...Job Description Help Desk Manager Consultant Contract Duration: 6 Month Contract Location: Newport News, VA Work Arrangement: On-Site 100% About Us Endurance IT Services provides Managed IT Services, Cybersecurity Solutions, IT Consulting, and...SuggestedContract work
Endurance IT Services
Newport News, VA4 days ago - ...member relationships are prioritize The Enterprise Support Manager serves as the Team Leader for the Enterprise Support Team.... ...Coordinates with ABNB staff on these initiatives. Provides support on help desk issues pertaining to systems and supports the various ancillary...SuggestedFull timeTemporary workWork at officeLocal areaImmediate startRemote work
ABNB Federal Credit Union
Chesapeake, VA3 days ago - ...A federal IT support company is seeking a Service Desk Team Lead based in Falls Church, VA. This hybrid role requires managing Service Desk operations for a federal agency while ensuring high-quality service delivery. Ideal candidates will have experience in IT service...Suggested
ITC Federal, Inc
Falls Church, VA2 days ago - ...Job Title: Service Desk Team Lead (Hardware) Government Agency: DOJ EOIR Position Information: Full-time Location: Falls Church, VA;... ...problems supporting the US government. Responsibilities Lead and manage Service Desk Operations for a large federal client, ensuring high...SuggestedFull timeWork experience placementWork at officeRemote workFlexible hoursShift work
ITC Federal
Falls Church, VA5 days ago - ...A technology services provider seeks a Service Desk Lead in Alexandria, VA, to oversee Tier I and Tier II IT support operations for the DoD OIG. Responsibilities include managing a team, ensuring compliance with SLAs, and providing technical guidance. Candidates must have...Suggested
Knowesis
Alexandria, VA5 days ago - ...A leading IT services provider in McLean, Virginia, is looking for a Remote Support Technician Lead. This position will manage IT service desk operations and support a 24x7 environment. Candidates must have at least 4 years of experience and a Bachelor's degree or equivalent...SuggestedRemote work
ManTech
McLean, VA3 days ago - ...Job Category: Information Management, Technology & Security Position: Service Desk Lead Location: Alexandria, VA Work Environment: Hybrid Clearance Required: Secret... ..., efficiency, and effectiveness of the DoD; and help ensure ethical conduct throughout the DoD. The DoD OIG...SuggestedContract workWork at officeRemote work
Knowesis
Alexandria, VA2 days ago - ...A leading IT service provider is looking for a Service Desk Lead in Alexandria, VA. The ideal candidate will oversee Tier I and Tier... ...helpdesk support, and strong leadership skills. The role entails managing service desk personnel and ensuring compliance with IT service standards...Suggested
Knowesis
Alexandria, VA2 days ago - ...Service Desk Team Lead (Hardware) Location: Falls Church, VA; Hybrid (4 days onsite, 1 day remote). Remote option: Yes. Government Agency... ...support mission‑critical operations. Responsibilities Lead and manage Service Desk Operations for a federal client, ensuring high‑...SuggestedFull timeWork at officeRemote workFlexible hoursShift work
ITC Federal, Inc
Falls Church, VA1 day ago - ...SUVI is seeking a Service Desk Manager to oversee and manage Information Technology support services in alignment with the mission of the... ...for computer systems, networks, applications, infrastructure, help-desk services, databases, and other technologies. Identify,...For contractorsWork experience placementRemote work
Akima
Alexandria, VA2 days ago - ...Service Desk Manager Washington, DC/Onsite Softtek Gov't Solutions Overview: Softtek Government Solutions is in search for a Service Desk Manager that will oversees the IT support operations of an organization, ensuring efficient and effective support for...Contract workWork at officeLocal area
Softtek
Vienna, VA4 days ago - ...the commercial nuclear power industry across four continents. Our joint ventures provide environmental restoration and operations management at a dozen U.S. Department of Energy and NASA facilities. BWXT’s technology is driving advances in medical radioisotope...For contractorsLocal areaFlexible hours
Nuclear Fuel Services
Lynchburg, VA8 hours ago - ...ROLE: SERVICE DESK MANAGER REQUIRED: ~ U.S. Citizenship required; Favorable Tier 1 Investigation (or immediate NBIS T1 suitability eligibility... ...local contractor facility in Virginia PREFERRED: ~ Help Desk Institute (HDI) Support Center Manager or related HDI...For contractorsFor subcontractorLocal areaImmediate startWorldwideRelocation package
Constellation West
Alexandria, VA5 days ago - ...Job Title: Service Desk Manager Location: Alexandria, Virginia Company/ Program Description: Centuria, a Service-Disabled... ...: - Holds ITIL Certification. May hold 1 or more Help Desk Institute (HDI) certifications; HDI Support Center Manager...Contract work
Centuria Inc.
Alexandria, VA3 days ago - ...Federal Government, is seeking a Service Desk Lead/ESD Lead in support of Marine Corps Recruiting... ...daily supervision and direction to help desk staff supporting the Marine Corps... ...hardware, software, and printer problems. Manage ticket queues, track metrics, and ensure...Contract work
BTI Services
Quantico, VA2 days ago $67.9k - $132.5k
...Position Overview The Service Desk Shift Supervisor oversees a service-desk shift to... ...incidents and service requests. The role manages ticket queues, staff assignments, and escalations... ...and recurring issues, the position helps drive process improvements and maintain...Contract workWork at officeShift workASM Research, An Accenture Federal Services Company
Richmond, VA3 days ago- Job Title: Service Desk Manager Location: Alexandria, Virginia Company/ Program Description Centuria, a Service-Disabled Veteran-Owned Small... ...Job Requirements Holds ITIL Certification. May hold 1 or more Help Desk Institute (HDI) certifications; HDI Support Center Manager...Contract work
- ...Team Leads provide administrative oversight for a team of 7-8 Help Desk Analysts supporting Tier 1 inquiries from DoD travelers in a 24... ...environment. The role ensures adherence to established procedures, manages workflow standards, and applies independent judgment to...Contract workWork at officeLocal areaShift workRotating shiftAfternoon shift
- ...innovative, and successful recruiting techniques. Job Description The Manager of Technical Services coordinates the planning for and... ...purchase of hardwareand software products. Responds to escalated help desk issues. Oversees troubleshooting, systems backups, archiving,...For contractors
- ...maintenance work orders; keep accurate records as needed. Respond to facilities help-desk tickets, troubleshoot issues on-site, document findings, and report recommended actions to the help desk manager. Escort and supervise non-cleared contractors or visitors during on-...For contractorsWork at office
BlueWater Federal Solutions
Fort Myer, VA2 days ago - ...of additional relevant technical work experience will be considered in lieu of a Bachelor's degree. ~4+ years of project management experience. ~ Demonstrated ability to plan, organize and/or lead projects and to monitor the project's cost, schedule, and performance...Full timeWork experience placementWork at officeRemote work
Frontier Technology
Alexandria, VA1 day ago - MicroHealth is seeking an experienced Service Desk Manager to provide overall project management of complex, multi-task IT contracts. This... ...Certifications ITIL Certification (Required) One or more Help Desk Institute (HDI) certifications HDI Support Center Manager...Contract work
MicroHealth, LLC
Vienna, VA1 day ago $125.3k - $233k
Learning Systems Analyst, Senior Manager page is loaded## Learning Systems Analyst, Senior Managerlocations: McLean, VAtime type: Full... ...part of our employment process, please contact the Booz Allen Help Desk by calling (***) ***-**** or sending an email to ****@*****.***...Full timeContract workPart timeLocal areaRemote work- A leading technology and support company based in Arlington, VA, is looking for a VIP Help Desk Analyst. The role involves providing technical support for high-profile personnel and ensuring smooth operations for VIP IT equipment. Candidates should have a Bachelor's degree...
