Average salary: $78,067 /yearly
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- A defense technology company in Fort Belvoir is seeking a Senior Help Desk / Access Manager to oversee access to intelligence databases and provide Tier 2 support. The ideal candidate will have over 4 years of experience with M3, current TS/SCI clearance, and the ability...Suggested
- ...days) IA Cert Level (DoD 8570.01) : IAT Level II Computing Environment Certifications : N/A Qualifications The Mid-Level Help Desk / Access Manager requires the following minimum skills and expertise: 2+ years’ demonstrated experience with M3, such as profile...SuggestedLocal areaMonday to FridayShift work
- ...applicants Direct message the job poster from Data Intelligence, LLC Data Intelligence, LLC (DI) is searching for a full time CODIS Help Desk Manager in Quantico, VA. **This position is contingent upon award of contract** Responsibilities: The CODIS Help Desk provides CODIS...SuggestedFull timeContract workWork experience placementWork at officeWorldwide
$111.16k - $150.39k
Job Summary Transform technology into opportunity as a Help Desk Manager with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you’ll be at the forefront of innovation and play a meaningful part in improving how agencies...SuggestedContract workRemote workWorldwide- Evans & Chambers Technology is seeking a highly motivated Help Desk/Access Manager - Mid Level to join our team! Overview The qualified candidate will support the Army G-2 with comprehensive operational intelligence integration and data‑centric support. The candidate...Suggested
- Position Helpdesk Manager - Level I Location Rosslyn, VA Clearance Secret Responsibilities Supervise the daily operations of the help desk team, ensuring timely resolution of support tickets. Monitor ticket queues and assign tasks to team members based on priority...Suggested
- A security and intelligence services company located in Fort Belvoir, VA, is seeking a Mid-Level Help Desk / Access Manager. This role includes managing access to databases and providing Tier 2 support, requiring 2+ years’ experience with M3 and a current DoD TS/SCI Security...Suggested
- Helpdesk / Access Manager (Levels: Mid → Senior) Mid Helpdesk / Access Manager Job description: Support M3 access management Verify security clearance access Support PKI trusted agent activities Validate need-to-know access Support intelligence dissemination processes Senior...Suggested
- A technology solutions company is seeking a Helpdesk Manager - Level I to oversee daily operations of the help desk team in Arlington, VA. This role requires a Bachelor's degree in IT or a related field and at least 2 years of IT support experience. The manager will ensure...Suggested
- Help Desk Manager This position is part of a proposal submission and is contingent upon contract award. Location: Arlington, VA (Hybrid) Clearance: DHS Suitability Description: Oversee help desk operations to ensure efficient and timely support. Manage a team of technicians...SuggestedContract work
- ...member relationships are prioritize The Enterprise Support Manager serves as the Team Leader for the Enterprise Support Team.... ...Coordinates with ABNB staff on these initiatives. Provides support on help desk issues pertaining to systems and supports the various ancillary...SuggestedFull timeTemporary workWork at officeLocal areaImmediate startRemote work
ABNB Federal Credit Union
Chesapeake, VA1 day ago - ...the commercial nuclear power industry across four continents. Our joint ventures provide environmental restoration and operations management at a dozen U.S. Department of Energy and NASA facilities. BWXT’s technology is driving advances in medical radioisotope...SuggestedFor contractorsLocal areaFlexible hours
Nuclear Fuel Services
Lynchburg, VA4 days ago - ...Overview IT SERVICE DESK LEAD Location: Vienna, VA / Fort Belvoir, VA Clearance... ...operational excellence across incident management, customer service, quality assurance, performance... .... Since our founding in 1998, we have helped clients leverage existing and emerging...SuggestedContract workTemporary workImmediate startFlexible hours
Integral Services Company
Vienna, VA4 days ago - ...Service Desk Team Lead (Hardware) Location US-VA-Falls Church ID 2026-1518 Remote Yes Overview... ...our employees come first. At ITC , you'll help protect our national security while... ...for advancement. Responsibilities Lead and manage Service Desk Operations for a large federal...SuggestedFull timeWork experience placementWork at officeRemote workFlexible hoursShift work
ITC Federal, Inc
Falls Church, VA14 days ago - ...Location: Quantico, VA Clearance: Secret Overview: Manages the Enterprise Service Desk to ensure 24x7x365 Tier 1/2 coverage and SLA compliance for... ...Center Manager preferred. Experience: 5–7 years ITSM/help desk leadership in enterprise environments. Technical...Suggested
CSV-TAUREAN
Quantico, VA4 days ago - A technology firm in Arlington, VA, is seeking a Help Desk Manager to oversee help desk operations and manage support staff. The ideal candidate will have over 8 years of IT support experience, with at least 4 years in management, and possess strong leadership and customer...
- A leading technology services provider is seeking a Help Desk Manager in Arlington, VA. This hybrid position involves overseeing help desk operations and managing a team of technicians. Candidates should have over 8 years of IT support experience and a Bachelor's degree...
- A leading IT services provider is seeking a Help Desk Manager in Quantico, VA. You will lead a team ensuring efficient IT support delivery and oversee ticket management to resolve user issues. Candidates must have an active TS/SCI clearance and possess at least 5 years...
- ...up. Responsibilities include, but are not limited to: Manage 24x7 IT service desk operations, including staffing, scheduling, and shift... ...Qualifications: Related work experience in a technical help desk position. Special non-commercial systems administrator...Full timeWork experience placementWork at officeRemote workShift work
MANTECH
McLean, VA1 day ago $67.9k - $132.5k
...Position Overview The Service Desk Shift Supervisor oversees a service-desk shift to... ...incidents and service requests. The role manages ticket queues, staff assignments, and escalations... ...and recurring issues, the position helps drive process improvements and maintain...Contract workWork at officeShift workASM Research, An Accenture Federal Services Company
Richmond, VA1 day ago$105.3k - $190.35k
...sector is seeking an experienced SME Service Desk Analyst (Tier 1) Lead to support the... ..., execution, and continuousimprovement-helping ensure capabilities are delivered efficiently... ...Primary Responsibilities: Lead and manage a team of Tier 1 service desk analysts,...Local areaImmediate startLeidos
Alexandria, VA2 days ago- SUVI is seeking a Service Desk Manager to oversee and manage Information Technology support services in alignment with the mission of the Government... ...for computer systems, networks, applications, infrastructure, help-desk services, databases, and other technologies. Identify,...For contractorsWork experience placementLocal areaRemote work
- ...Team Leads provide administrative oversight for a team of 7-8 Help Desk Analysts supporting Tier 1 inquiries from DoD travelers in a 24... ...environment. The role ensures adherence to established procedures, manages workflow standards, and applies independent judgment to...Contract workWork at officeLocal areaShift workRotating shiftAfternoon shift
- ...technology Service Support section. Work involves managing the performance of Level 1 and Level 2... ...‑day operation of the Technology Service Desk, Project Management and improvements or... ...knowledge base, FAQ's, tutorials, help guides, and other educational and training...Work at officeRemote work
- Service Desk Team Lead (Hardware) Location: Falls Church, VA; Hybrid (4 days onsite, 1 day remote). Remote option: Yes. Government Agency... ...mission‑critical operations. Responsibilities Lead and manage Service Desk Operations for a federal client, ensuring high‑quality...Full timeWork at officeRemote workFlexible hoursShift work
- A leading IT service provider is looking for a Service Desk Lead in Alexandria, VA. The ideal candidate will oversee Tier I and Tier... ...helpdesk support, and strong leadership skills. The role entails managing service desk personnel and ensuring compliance with IT service standards...
- A federal IT support company is seeking a Service Desk Team Lead based in Falls Church, VA. This hybrid role requires managing Service Desk operations for a federal agency while ensuring high-quality service delivery. Ideal candidates will have experience in IT service...
- ...innovative, and successful recruiting techniques. Job Description The Manager of Technical Services coordinates the planning for and... ...purchase of hardwareand software products. Responds to escalated help desk issues. Oversees troubleshooting, systems backups, archiving,...For contractors
$47.5k - $52k
...Systems Support Supervisor Reports to: Systems Support Group Manager FLSA Status: Exempt Note: This operation runs 24/7, and individual... ...under pressure to system outages or operational disruptions. Help Desk Administration: Supervise help desk operations at regional and...Full timeLocal areaWeekend work- A healthcare solutions provider is seeking a Senior Service Desk Associate to deliver first contact support and resolve IT-related issues effectively. This position requires strong customer service skills and the ability to prioritize tasks in a dynamic environment. Applicants...
