Average salary: $78,067 /yearly
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- ...Helpdesk Manager - Level I Position: Helpdesk Manager - Level I Location: Rosslyn, VA Clearance: Secret The Help Desk Manager Level I is an entry-level management professional responsible for overseeing the daily operations of a help desk team. This role focuses...Suggested
ActioNet
Arlington, VA4 days ago - ...Help Desk Manager This position is part of a proposal submission and is contingent upon contract award. Location: Arlington, VA (Hybrid) Clearance: DHS Suitability Description: Oversee help desk operations to ensure efficient and timely support. Manage...SuggestedContract work
Silo Smashers
Arlington, VA2 days ago - ...HIGH LEVEL Iron Bow Technologies is seeking an experienced Help Desk Manger to support an existing, long-term Federal Government... ...Justice (DOJ) Civil Division (CIV) to provide leadership and management for our DOJ Call Center operations, which supports the DOJ user...SuggestedContract workWork at officeAll shifts
Iron Bow Technologies
Herndon, VA3 days ago $92.3k - $166.85k
...Description GxNext is looking for a Help Desk Manager who would be responsible for leading a team of technical support specialists, overseeing the day-to-day operations of a help desk, ensuring timely and effective resolution of user issues by managing workflows, monitoring...SuggestedLocal areaImmediate startLeidos
Chantilly, Loudoun County, VA11 days ago- ...Helpdesk / Access Manager (Levels: Mid → Senior) Mid Helpdesk / Access Manager Job description: Support M3 access management Verify security clearance access Support PKI trusted agent activities Validate need-to-know access Support intelligence dissemination...Suggested
Provato HR
Fort Belvoir, VA3 days ago - A technology solutions company is seeking a Helpdesk Manager - Level I to oversee daily operations of the help desk team in Arlington, VA. This role requires a Bachelor's degree in IT or a related field and at least 2 years of IT support experience. The manager will ensure...Suggested
- ...applicants Direct message the job poster from Data Intelligence, LLC Data Intelligence, LLC (DI) is searching for a full time CODIS Help Desk Manager in Quantico, VA. **This position is contingent upon award of contract** Responsibilities: The CODIS Help Desk provides CODIS...SuggestedFull timeContract workWork experience placementWork at officeWorldwide
- Evans & Chambers Technology is seeking a highly motivated Help Desk/Access Manager - Mid Level to join our team! Overview The qualified candidate will support the Army G-2 with comprehensive operational intelligence integration and data‑centric support. The candidate...Suggested
- Position Helpdesk Manager - Level I Location Rosslyn, VA Clearance Secret Responsibilities Supervise the daily operations of the help desk team, ensuring timely resolution of support tickets. Monitor ticket queues and assign tasks to team members based on priority...Suggested
- ...focused business that provides professional solutions in the areas of intelligence, financial management, linguistics and administrative functions. CLOVEHITCH is seeking a Help Desk / Access Manager to manage user access to intelligence databases and communities of...SuggestedFull timeContract workLocal areaShift work
- ...(DoD 8570.01): IAT Level II Computing Environment Certifications: N/A Job Description : Qualifications : The Senior Help Desk / Access Manager requires the following minimum skills and expertise: 4+ years demonstrated advanced experience with M3, such as profile...SuggestedLocal areaMonday to FridayShift work
- ...Women Veterans Interactive is seeking an Onsite and Remote Support Manager to lead IT support teams within the Intel sector. The position involves managing help desk operations and ensuring technical assistance across the organization. The ideal candidate will possess...SuggestedRemote work
Women Veterans Interactive
Arlington, VA5 days ago $79.65k
...third-party validation. Summary ValidaTek is searching for a Tier 2 Helpdesk Lead CAB Manager for Tech Control to oversee the operations of the help desk operations that supports a large DoD IT infrastructure program providing a common view for all enterprise...SuggestedContract workLocal areaValidaTek
Arlington, VA1 day ago- ...Advanced Support) CBP Technology Service Desk (TSD) Location: Ashburn, VA / Orlando,... ...closely with Tier 1 Shift Supervisors to manage escalation flow and warm‑transfer processes... ...~ Minimum 3 years of experience in IT help desk or technical support environments....SuggestedFull timeRemote workShift workNight shiftRotating shift
Aretec Inc
Ashburn, VA2 days ago - ...MANTECH seeks a motivated, career and customer-oriented Service Desk Tier 1 Lead to join our team in Chantilly, VA . This is an... ...devices both on-site and through remote diagnostic techniques Manage the full lifecycle of technical issues by resolving complex...SuggestedWork at officeRemote work
ManTech
Chantilly, Loudoun County, VA2 days ago - ...Weaverville, NC, Raleigh, NC, US Position Summary The Service Desk Manager provides executive leadership across Tier 1 Service Desk, Tier... .... ~ Must have ITIL Certification. May hold 1 or more Help Desk Institute (HDI) certifications; HDI Support Center Director...Full timeContract work
Leader Communications
Alexandria, VA2 days ago - ...Service Desk Manager Suvi is seeking a Service Desk Manager to oversee and manage Information Technology support services in alignment... ...for computer systems, networks, applications, infrastructure, help-desk services, databases, and other technologies. Identify,...For contractorsWork experience placementRemote work
Akima
Alexandria, VA2 days ago - ...Service Desk Manager Washington, DC/Onsite Softtek Gov't Solutions Overview: Softtek Government Solutions is in search for a Service Desk Manager that will oversees the IT support operations of an organization, ensuring efficient and effective support for...Contract workWork at officeLocal area
Softtek
Vienna, VA4 days ago - ...IT Help Desk Manager Location: Herndon, VA (100% Onsite) Clearance: Active Secret or higher Status: Exempt About This Role The IT Help Desk Manager is responsible for leading and supporting a team of 10-15 Tier 1 help desk agents in a fast-paced service...Work at officeLocal area
IntelliDyne Jobs for Veterans
Herndon, VA3 days ago - ...Oklahoma City, OK , Oklahoma City, OK, US Weaverville, NC, Raleigh, NC, US Position Summary LCI is seeking dedicated IT Help Desk Manager to support a long-term contract with the US Patent and Trademark Office (USPTO). These roles are critical in maintaining Tier...Long term contractFull timeWork at officeRemote work
Leader Communications
Alexandria, VA2 days ago - ...Job Title: Service Desk Manager Location: Alexandria, Virginia Company/ Program Description: Centuria, a Service-Disabled... ...: - Holds ITIL Certification. May hold 1 or more Help Desk Institute (HDI) certifications; HDI Support Center Manager...Contract work
Centuria Inc.
Alexandria, VA3 days ago - ...ROLE: SERVICE DESK MANAGER REQUIRED: ~ U.S. Citizenship required; Favorable Tier 1 Investigation (or immediate NBIS T1 suitability eligibility... ...local contractor facility in Virginia PREFERRED: ~ Help Desk Institute (HDI) Support Center Manager or related HDI...For contractorsFor subcontractorLocal areaImmediate startWorldwideRelocation package
Constellation West
Alexandria, VA3 hours agonew - ...rd party Need 2 references - phone number must Interviews: 1st round virtual with Paul, 2nd round on site with the engagement manager Interview Times: Any time this week Start Date: ASAP Requirements: MUST BE USC OR GREENCARD! No visas allowed Key...Contract workImmediate start
Saxon Global
Arlington, VA4 days ago $100,000 per week
ManTech International seeks a Service Desk Tier 1 Lead to support Defense & Aerospace IT operations. In this role, you will lead a team of Tier 1 analysts delivering first-line support for mission‑critical systems used by U.S. national security customers. Responsibilities...ManTech International
Chantilly, Loudoun County, VA13 days ago- A leading technology services provider is seeking a Help Desk Manager in Arlington, VA. This hybrid position involves overseeing help desk operations and managing a team of technicians. Candidates should have over 8 years of IT support experience and a Bachelor's degree...
- ...growth and member relationships are prioritized Enterprise Support Manager The Enterprise Support Manager serves as the Team Leader for... .... Coordinate with ABNB staff on these initiatives. Support help desk issues pertaining to systems and support the various ancillary...Temporary workWork at officeLocal areaImmediate startRemote work
- A technology firm in Arlington, VA, is seeking a Help Desk Manager to oversee help desk operations and manage support staff. The ideal candidate will have over 8 years of IT support experience, with at least 4 years in management, and possess strong leadership and customer...
$79.65k - $132.75k
ValidaTek, Inc. is seeking a Tier 2 Helpdesk Lead CAB Manager to oversee help desk operations for a large DoD IT infrastructure in Arlington, Virginia. The ideal candidate will possess over 5 years of experience in help desk support, a bachelor's degree, and a current...- ...flexibility and training tools to grow. The Client Technology Manager under the direction of the Senior Director of Technology... ...Security Baseline management. Leads Client Technology Team members help desk work order prioritization and execution verification....Full timeFor contractorsWork experience placement
Hampton Roads Transit
Norfolk, VA2 days ago $105.3k - $190.35k
...sector is seeking an experienced SME Service Desk Analyst (Tier 1) Lead to support the... ..., execution, and continuous improvement-helping ensure capabilities are delivered efficiently... ...Primary Responsibilities: Lead and manage Tier 1 Service Desk operations ,...Local areaImmediate startLeidos
Alexandria, VA3 days ago
