Average salary: $78,067 /yearly
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- ...Responsibilities & Qualifications We are seeking a Help Desk Manager to join our team at DON Office of Administration National Capital Region(NCR)to manage DON OA Customer Service Branch providing help desk, desktop, and VIP IT support for over 4,000 users and ~45...SuggestedFull timeTemporary workWork at officeLocal areaImmediate startMonday to Friday
TekSynap
Arlington, VA3 days ago $92.3k - $166.85k
...Description GxNext is looking for a Help Desk Manager who would be responsible for leading a team of technical support specialists, overseeing the day-to-day operations of a help desk, ensuring timely and effective resolution of user issues by managing workflows, monitoring...SuggestedLocal areaImmediate startLeidos
Chantilly, Loudoun County, VA4 days ago- Description Position: Helpdesk Manager - Level I Location: Rosslyn, VA Clearance: Secret The Help Desk Manager Level I is an entry-level management professional responsible for overseeing the daily operations of a help desk team. This role focuses on ensuring...Suggested
ActioNet
Arlington, VA1 day ago $115k - $120k
...Title: Help Desk Manager Location: 4 days a week onsite in Reston Job Type: Full-Time | Exempt Salary: $115,000 - $120,000 / Year Benefits: This position is eligible for medical, dental, vision, and 401(k). Position is not...SuggestedFull timeLocal areaRemote workAddison Group
Reston, VA4 days ago$111.16k - $150.39k
...Required: None Job Family: Technical Support Services Job Qualifications: Skills: Customer Service, Help Desk Management, Service Desk Management Certifications: None Experience: 5 + years of related experience US Citizenship...SuggestedContract workTemporary workImmediate startRemote workWorldwideFlexible hoursGeneral Dynamics Information Technology
Quantico, VA2 days ago- ...Help Desk Manager This position is part of a proposal submission and is contingent upon contract award. Location: Arlington, VA (Hybrid) Clearance: DHS Suitability Description: Oversee help desk operations to ensure efficient and timely support. Manage...SuggestedContract work
Silo Smashers
Arlington, VA23 hours ago - ...HIGH LEVEL Iron Bow Technologies is seeking an experienced Help Desk Manger to support an existing, long-term Federal Government... ...Justice (DOJ) Civil Division (CIV) to provide leadership and management for our DOJ Call Center operations, which supports the DOJ user...SuggestedContract workWork at officeAll shifts
Iron Bow Technologies
Herndon, VA1 day ago - ...focused business that provides professional solutions in the areas of intelligence, financial management, linguistics and administrative functions. CLOVEHITCH is seeking a Help Desk / Access Manager to manage user access to intelligence databases and communities of...SuggestedFull timeContract workLocal areaShift work
Feditc LLC
Fort Belvoir, VA1 day ago - ...Citizenship is required as part of the eligibility criteria to be able to obtain this type of security clearance. Key Skills: Help Desk Management experience required. Proficient in ServiceNow and provide continual service improvement support by improving existing...SuggestedRemote work
Sparibis
Alexandria, VA4 days ago $86k - $138k
...Help Desk Manager (Senior) Job Locations US Requisition ID 2026-165588 Position Category Customer Service Clearance Secret Responsibilities Peraton is seeking a Help Desk Manager (Senior) to support the MODES III program...SuggestedContract workFor subcontractorRemote workShift workPeraton
Reston, VA23 hours ago- ...Helpdesk / Access Manager (Levels: Mid → Senior) Mid Helpdesk / Access Manager Job description: Support M3 access management Verify security clearance access Support PKI trusted agent activities Validate need-to-know access Support intelligence dissemination...Suggested
Provato HR
Fort Belvoir, VA1 day ago $140k
...-technical users at all levels. You will help enforce security and compliance policies,... ...adherence to configuration, access, and change management practices in coordination with Cyber... ...in remote technical support, service desk or help desk operations, and experience supporting...SuggestedRemote workManTech International
McLean, VA14 days ago- ...member relationships are prioritize The Enterprise Support Manager serves as the Team Leader for the Enterprise Support Team.... ...Coordinates with ABNB staff on these initiatives. Provides support on help desk issues pertaining to systems and supports the various ancillary...SuggestedFull timeTemporary workWork at officeLocal areaImmediate startRemote work
ABNB Federal Credit Union
Chesapeake, VA1 day ago - ...technical scope, we're looking for someone passionate about building people. You'll lead our incident response, help desk, Tier 3 engineering, and project management functions -helping our team grow professionally while fostering a strong, supportive, and collaborative...SuggestedLocal areaRemote work
Navstar
McLean, VA7 hours agonew - ...Job Title Manages the general day-to-day operations of the organization's computer systems, networks, programs, infrastructure, help-desk support, databases, and other technologies. Responsibilities Contributes to the planning and maintenance of the organization...SuggestedContract workFor contractorsRemote work
ClearanceJobs
Ashburn, VA4 days ago $79.65k
...third-party validation. Summary ValidaTek is searching for a Tier 2 Helpdesk Lead CAB Manager for Tech Control to oversee the operations of the help desk operations that supports a large DoD IT infrastructure program providing a common view for all enterprise...Contract workLocal areaValidaTek
Arlington, VA4 days ago- Evans & Chambers Technology is seeking a highly motivated Help Desk/Access Manager - Mid Level to join our team! Overview The qualified candidate will support the Army G-2 with comprehensive operational intelligence integration and data‑centric support. The candidate...
- Position Helpdesk Manager - Level I Location Rosslyn, VA Clearance Secret Responsibilities Supervise the daily operations of the help desk team, ensuring timely resolution of support tickets. Monitor ticket queues and assign tasks to team members based on priority...
$111.16k - $150.39k
Job Summary Transform technology into opportunity as a Help Desk Manager with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you’ll be at the forefront of innovation and play a meaningful part in improving how agencies...Contract workRemote workWorldwide- ...applicants Direct message the job poster from Data Intelligence, LLC Data Intelligence, LLC (DI) is searching for a full time CODIS Help Desk Manager in Quantico, VA. **This position is contingent upon award of contract** Responsibilities: The CODIS Help Desk provides CODIS...Full timeContract workWork experience placementWork at officeWorldwide
- ...days) IA Cert Level (DoD 8570.01) : IAT Level II Computing Environment Certifications : N/A Qualifications The Mid-Level Help Desk / Access Manager requires the following minimum skills and expertise: 2+ years’ demonstrated experience with M3, such as profile...Local areaMonday to FridayShift work
- A defense technology company in Fort Belvoir is seeking a Senior Help Desk / Access Manager to oversee access to intelligence databases and provide Tier 2 support. The ideal candidate will have over 4 years of experience with M3, current TS/SCI clearance, and the ability...
- A technology solutions company is seeking a Helpdesk Manager - Level I to oversee daily operations of the help desk team in Arlington, VA. This role requires a Bachelor's degree in IT or a related field and at least 2 years of IT support experience. The manager will ensure...
- A security and intelligence services company located in Fort Belvoir, VA, is seeking a Mid-Level Help Desk / Access Manager. This role includes managing access to databases and providing Tier 2 support, requiring 2+ years’ experience with M3 and a current DoD TS/SCI Security...
- ...A leading IT services provider in McLean, Virginia, is looking for a Remote Support Technician Lead. This position will manage IT service desk operations and support a 24x7 environment. Candidates must have at least 4 years of experience and a Bachelor's degree or equivalent...Remote work
ManTech
McLean, VA2 days ago - ...provide IT Infrastructure support services, which include Tier 1 Help Desk, Tier 2 End User Support, Tier 3 Server, Platform, and Network... ...issues; incident and problem resolution; service request management; infrastructure monitoring and support; hardware and software...For contractors
Systems Engineering Solutions Corporation
Alexandria, VA5 days ago - ...Oklahoma City, OK , Oklahoma City, OK, US Weaverville, NC, Raleigh, NC, US Position Summary LCI is seeking dedicated IT Help Desk Manager to support a long-term contract with the US Patent and Trademark Office (USPTO). These roles are critical in maintaining Tier...Long term contractFull timeWork at officeRemote work
Leader Communications
Alexandria, VA23 hours ago - ...Helpdesk Manager - General Team Job Locations US-VA-Alexandria ID 2026-4517 Category Information... ...Team Leads provide administrative oversight for a team of 7-8 Help Desk Analysts supporting Tier 1 inquiries from DoD travelers in a 24...Full timeContract workWork at officeLocal areaShift workRotating shiftAfternoon shift
Edgewater Federal Solutions
Alexandria, VA2 days ago - ...Service Quality Manager Knowesis is seeking a results-driven Service Quality Manager to support the DoD OIG OCIO in enhancing the... ...efficiently and interventions are effective. Engage across help desk, operations, requirements gathering, and service delivery functions...
Knowesis
Alexandria, VA23 hours ago - ...up. Responsibilities include, but are not limited to: Manage 24x7 IT service desk operations, including staffing, scheduling, and shift... ...Qualifications: Related work experience in a technical help desk position. Special non-commercial systems administrator...Full timeWork experience placementWork at officeRemote workShift work
MANTECH
McLean, VA1 day ago
