Average salary: $78,067 /yearly
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- ...up. Responsibilities include, but are not limited to: Manage 24x7 IT service desk operations, including staffing, scheduling, and shift... ...Qualifications: Related work experience in a technical help desk position. Special non-commercial systems administrator...SuggestedFull timeWork experience placementWork at officeRemote workShift work
MANTECH
McLean, VA5 hours ago - Join to apply for the Help Desk Manager role at SiloSmashers, Inc. This position is part of a proposal submission and is contingent upon contract award. Location: Arlington, VA (Hybrid) Clearance: DHS Suitability Description Oversee help desk operations to ensure efficient...SuggestedContract work
- ...applicants Direct message the job poster from Data Intelligence, LLC Data Intelligence, LLC (DI) is searching for a full time CODIS Help Desk Manager in Quantico, VA. **This position is contingent upon award of contract** Responsibilities: The CODIS Help Desk provides CODIS...SuggestedFull timeContract workWork experience placementWork at officeWorldwide
- Evans & Chambers Technology is seeking a highly motivated Help Desk/Access Manager - Mid Level to join our team! Overview The qualified candidate will support the Army G-2 with comprehensive operational intelligence integration and data‑centric support. The candidate...Suggested
- Position Helpdesk Manager - Level I Location Rosslyn, VA Clearance Secret Responsibilities Supervise the daily operations of the help desk team, ensuring timely resolution of support tickets. Monitor ticket queues and assign tasks to team members based on priority...Suggested
- A technology solutions company is seeking a Helpdesk Manager - Level I to oversee daily operations of the help desk team in Arlington, VA. This role requires a Bachelor's degree in IT or a related field and at least 2 years of IT support experience. The manager will ensure...Suggested
- ...days) IA Cert Level (DoD 8570.01) : IAT Level II Computing Environment Certifications : N/A Qualifications The Mid-Level Help Desk / Access Manager requires the following minimum skills and expertise: 2+ years’ demonstrated experience with M3, such as profile...SuggestedLocal areaMonday to FridayShift work
- A defense technology company in Fort Belvoir is seeking a Senior Help Desk / Access Manager to oversee access to intelligence databases and provide Tier 2 support. The ideal candidate will have over 4 years of experience with M3, current TS/SCI clearance, and the ability...Suggested
- A security and intelligence services company located in Fort Belvoir, VA, is seeking a Mid-Level Help Desk / Access Manager. This role includes managing access to databases and providing Tier 2 support, requiring 2+ years’ experience with M3 and a current DoD TS/SCI Security...Suggested
- Helpdesk / Access Manager (Levels: Mid → Senior) Mid Helpdesk / Access Manager Job description: Support M3 access management Verify security clearance access Support PKI trusted agent activities Validate need-to-know access Support intelligence dissemination processes Senior...Suggested
- ...member relationships are prioritize The Enterprise Support Manager serves as the Team Leader for the Enterprise Support Team.... ...Coordinates with ABNB staff on these initiatives. Provides support on help desk issues pertaining to systems and supports the various ancillary...SuggestedFull timeTemporary workWork at officeLocal areaImmediate startRemote work
ABNB Federal Credit Union
Chesapeake, VA2 days ago - ...Job Description Help Desk Manager Consultant Contract Duration: 6 Month Contract Location: Newport News, VA Work Arrangement: On-Site 100% About Us Endurance IT Services provides Managed IT Services, Cybersecurity Solutions, IT Consulting, and...SuggestedContract work
Endurance IT Services
Newport News, VA3 days ago - ...A leading technology firm in Virginia is seeking an IT Service Desk Manager to oversee 24x7 operations within a dynamic team focused on national security. This role involves managing staff, resolving technical issues, and collaborating with IT teams to ensure service...SuggestedRemote work
ManTech International Corporation
McLean, VA2 days ago - ...A leading IT service provider is looking for a Service Desk Lead in Alexandria, VA. The ideal candidate will oversee Tier I and Tier... ...helpdesk support, and strong leadership skills. The role entails managing service desk personnel and ensuring compliance with IT service standards...Suggested
Knowesis
Alexandria, VA1 day ago - ...Job Category: Information Management, Technology & Security Position: Service Desk Lead Location: Alexandria, VA Work Environment: Hybrid Clearance Required: Secret... ..., efficiency, and effectiveness of the DoD; and help ensure ethical conduct throughout the DoD. The DoD OIG...SuggestedContract workWork at officeRemote work
Knowesis
Alexandria, VA1 day ago - ...Job Title: Service Desk Team Lead (Hardware) Government Agency: DOJ EOIR Position Information: Full-time Location: Falls Church, VA;... ...problems supporting the US government. Responsibilities Lead and manage Service Desk Operations for a large federal client, ensuring high...Full timeWork experience placementWork at officeRemote workFlexible hoursShift work
ITC Federal
Falls Church, VA4 days ago - ...A leading IT services provider in McLean, Virginia, is looking for a Remote Support Technician Lead. This position will manage IT service desk operations and support a 24x7 environment. Candidates must have at least 4 years of experience and a Bachelor's degree or equivalent...Remote work
ManTech
McLean, VA2 days ago - ...A federal IT support company is seeking a Service Desk Team Lead based in Falls Church, VA. This hybrid role requires managing Service Desk operations for a federal agency while ensuring high-quality service delivery. Ideal candidates will have experience in IT service...
ITC Federal, Inc
Falls Church, VA1 day ago - ...Service Desk Team Lead (Hardware) Location: Falls Church, VA; Hybrid (4 days onsite, 1 day remote). Remote option: Yes. Government Agency... ...support mission‑critical operations. Responsibilities Lead and manage Service Desk Operations for a federal client, ensuring high‑...Full timeWork at officeRemote workFlexible hoursShift work
ITC Federal, Inc
Falls Church, VA5 hours ago - ...A technology services provider seeks a Service Desk Lead in Alexandria, VA, to oversee Tier I and Tier II IT support operations for the DoD OIG. Responsibilities include managing a team, ensuring compliance with SLAs, and providing technical guidance. Candidates must have...
Knowesis
Alexandria, VA4 days ago - ...SUVI is seeking a Service Desk Manager to oversee and manage Information Technology support services in alignment with the mission of the... ...for computer systems, networks, applications, infrastructure, help-desk services, databases, and other technologies. Identify,...For contractorsWork experience placementLocal areaRemote work
NANA Regional Corp
Alexandria, VA5 hours ago - ...ROLE: SERVICE DESK MANAGER REQUIRED: ~ U.S. Citizenship required; Favorable Tier 1 Investigation (or immediate NBIS T1 suitability eligibility... ...local contractor facility in Virginia PREFERRED: ~ Help Desk Institute (HDI) Support Center Manager or related HDI...For contractorsFor subcontractorLocal areaImmediate startWorldwideRelocation package
Constellation West
Alexandria, VA4 days ago - ...Job Title: Service Desk Manager Location: Alexandria, Virginia Company/ Program Description: Centuria, a Service-Disabled... ...: - Holds ITIL Certification. May hold 1 or more Help Desk Institute (HDI) certifications; HDI Support Center Manager...Contract work
Centuria Inc.
Alexandria, VA2 days ago - ...Service Desk Manager Washington, DC/Onsite Softtek Gov't Solutions Overview: Softtek Government Solutions is in search for a Service Desk Manager that will oversees the IT support operations of an organization, ensuring efficient and effective support for...Contract workWork at officeLocal area
Softtek
Vienna, VA3 days ago - ...Federal Government, is seeking a Service Desk Lead/ESD Lead in support of Marine Corps Recruiting... ...daily supervision and direction to help desk staff supporting the Marine Corps... ...hardware, software, and printer problems. Manage ticket queues, track metrics, and ensure...Contract work
BTI Services
Quantico, VA1 day ago - ...innovative, and successful recruiting techniques. Job Description The Manager of Technical Services coordinates the planning for and... ...purchase of hardwareand software products. Responds to escalated help desk issues. Oversees troubleshooting, systems backups, archiving,...For contractors
- A healthcare solutions provider is seeking a Senior Service Desk Associate to deliver first contact support and resolve IT-related issues effectively. This position requires strong customer service skills and the ability to prioritize tasks in a dynamic environment. Applicants...
- Job Title: Service Desk Manager Location: Alexandria, Virginia Company/ Program Description Centuria, a Service-Disabled Veteran-Owned Small... ...Job Requirements Holds ITIL Certification. May hold 1 or more Help Desk Institute (HDI) certifications; HDI Support Center Manager...Contract work
- ...Team Leads provide administrative oversight for a team of 7-8 Help Desk Analysts supporting Tier 1 inquiries from DoD travelers in a 24... ...environment. The role ensures adherence to established procedures, manages workflow standards, and applies independent judgment to...Contract workWork at officeLocal areaShift workRotating shiftAfternoon shift
$47.5k - $52k
...Systems Support Supervisor Reports to: Systems Support Group Manager FLSA Status: Exempt Note: This operation runs 24/7, and individual... ...under pressure to system outages or operational disruptions. Help Desk Administration: Supervise help desk operations at regional and...Full timeLocal areaWeekend work
