Average salary: $67,500 /yearly
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- ...secure, reliable, and scalable solutions that advance performance in high-stakes environments. Responsibilities: The Helpdesk Manager will provide day-to-day support to our users directly and indirectly through two direct reports. This position will be responsible...SuggestedWork at officeRemote workFlexible hours
Evolver Federal
Reston, VA4 days ago $118k - $155k
...Overview JOB TITLE: Helpdesk Access Manager, Senior LOCATION Fort Belvoir, VA SALARY: $118,000-$155,000 (Compensation is dependent upon qualifications and experience) EMPLOYEE TYPE: Full-Time Salary Exempt Employment in this role is conditional upon successful...SuggestedFull timeContract workTemporary workFor contractorsLocal areaRemote workFlexible hoursCayuse Holdings
Fort Belvoir, VA2 days ago- Description Position: Helpdesk Manager - Level I Location: Rosslyn, VA Clearance: Secret The Help Desk Manager Level I is an entry-level management professional responsible for overseeing the daily operations of a help desk team. This role focuses on ensuring...Suggested
ActioNet
Arlington, VA11 hours ago - ...Helpdesk / Access Manager (Levels: Mid → Senior) Mid Helpdesk / Access Manager Job description: Support M3 access management Verify security clearance access Support PKI trusted agent activities Validate need-to-know access Support intelligence dissemination...Suggested
Provato HR
Fort Belvoir, VA11 hours ago $86k - $138k
...Help Desk Manager (Senior) Job Locations US Requisition ID 2026-165588 Position Category Customer... ...leadership and operational management for the program Tier 1/2/3 helpdesk and customer support operations, ensuring timely, secure, and effective...SuggestedContract workFor subcontractorRemote workShift workPeraton
Reston, VA3 days ago$79.65k
...companies to receive the highest form of third-party validation. Summary ValidaTek is searching for a Tier 2 Helpdesk Lead CAB Manager for Tech Control to oversee the operations of the help desk operations that supports a large DoD IT infrastructure program...SuggestedContract workLocal areaValidaTek
Arlington, VA3 days ago- Position Helpdesk Manager - Level I Location Rosslyn, VA Clearance Secret Responsibilities Supervise the daily operations of the help desk team, ensuring timely resolution of support tickets. Monitor ticket queues and assign tasks to team members based on priority...Suggested
- A technology solutions company is seeking a Helpdesk Manager - Level I to oversee daily operations of the help desk team in Arlington, VA. This role requires a Bachelor's degree in IT or a related field and at least 2 years of IT support experience. The manager will ensure...Suggested
- ...Helpdesk Manager - General Team Job Locations US-VA-Alexandria ID 2026-4517 Category Information Technology Type Full Time Overview General Team Leads provide administrative oversight for a team of 7-8 Help Desk...SuggestedFull timeContract workWork at officeLocal areaShift workRotating shiftAfternoon shift
Edgewater Federal Solutions
Alexandria, VA1 day ago - ...groups. Whether you're building a brand, shaping public opinion, managing risk, or launching a new initiative, Tunnl empowers you to move... ...Service Delivery and Metrics Own the IT ticketing system and helpdesk operations Define and report on service level metrics...SuggestedTemporary workFor contractorsImmediate startFlexible hours
- ...own IT operations, cybersecurity posture, and enterprise risk management, while partnering closely with Finance, People, and Legal to ensure... ...internal IT support and MSP/vendor relationships (e.g. helpdesk, cybersecurity providers, infrastructure vendors) Own vendor...SuggestedContract workFlexible hours
- ...Customer Success Manager (CSM) Windward is the leading Maritime AI company, providing a decision support platform that accelerates... ...Familiarity with Customer Success tools (e.g., CS platforms, Salesforce, helpdesk systems, training tools). Self-starter with strong...Suggested
Windward
Washington DC4 days ago - ...user satisfaction is high. Key qualifications include a Bachelor's degree, extensive experience in helpdesk support, and strong leadership skills. The role entails managing service desk personnel and ensuring compliance with IT service standards in a secure environment....Suggested
- Job Category: Information Management, Technology & Security Position: Service Desk Lead Location: Alexandria, VA Work Environment: Hybrid... ..., information technology. Minimum 9 years’ experience in helpdesk/desktop support roles to include incident management, problem...SuggestedContract workWork at officeRemote work
- ...technology operations in our Washington office. Key responsibilities include resolving help desk requests, setting up devices, and managing user accounts. Candidates should have a bachelor’s degree or equivalent experience, with 0-3 years in IT support. A strong problem...SuggestedWork at office
- ...support to end users. This role supervises Service Desk staff, manages workload and training, and ensures incident and service request... ...information systems, information technology, or business. 9+ years helpdesk/desktop support. 3+ years managing technical staff. 2+ years...Remote work
$125.3k - $233k
Learning Systems Analyst, Senior Manager page is loaded## Learning Systems Analyst, Senior Managerlocations: McLean, VAtime type: Full... ...Allen Help Desk by calling (***) ***-**** or sending an email to helpdesk@bah.com. **This option is reserved only for individuals who are...Full timeContract workPart timeLocal areaRemote work- Program Manager DOL OFLC-Case Processing & Operational Support Category: Program Management Organization Established in 2006, Interactive... ...and case processing, case archiving, records management, helpdesk, and related support services. These services must be performed...Full timeContract workPart timeFor contractorsFor subcontractorWork at officeLocal areaRemote workMonday to FridayShift work
- ...Lead to oversee Tier I and Tier II operations. The role requires managing service desk staff, ensuring prompt support to users, and... ...must hold a Bachelor's degree and have significant experience in helpdesk support and management. This role demands an active Secret clearance...
- A technology services firm in Virginia seeks a Helpdesk / Access Manager to support M3 access management. Responsibilities include verifying security clearance, supporting PKI trusted agent activities, and conducting training for military users. Candidates must possess...
- ...each other first. It's The Iron Bow Way. BS + 5 years Industry certifications NONE 10% THE OPPORTUNITY The Help Desk Manager will lead a team of five technicians in providing comprehensive Tier 1 and Tier 2 support, lifecycle management, and executive-...Work at officeRemote work
Iron Bow Technologies
Herndon, VA11 hours ago - ...Responsibilities & Qualifications We are seeking a Help Desk Manager to join our team at DON Office of Administration National Capital Region(NCR)to manage DON OA Customer Service Branch providing help desk, desktop, and VIP IT support for over 4,000 users and ~45...Full timeTemporary workWork at officeLocal areaImmediate startMonday to Friday
TekSynap
Arlington, VA2 days ago - ...SAFe Release Manager - Mid-Senior #1939 Compass is looking for a motivated individual to provide technical/engineering services to the Intelligence Community.Our goal is to hire talented and passionate team members who desire to grow their skill sets, as well as the...
Compass
Springfield, VA4 days ago $111.16k - $150.39k
...Required: None Job Family: Technical Support Services Job Qualifications: Skills: Customer Service, Help Desk Management, Service Desk Management Certifications: None Experience: 5 + years of related experience US Citizenship...Contract workTemporary workImmediate startRemote workWorldwideFlexible hoursGeneral Dynamics Information Technology
Quantico, VA1 day ago- ...Help Desk Manager This position is part of a proposal submission and is contingent upon contract award. Location: Arlington, VA (Hybrid) Clearance: DHS Suitability Description: Oversee help desk operations to ensure efficient and timely support. Manage...Contract work
Silo Smashers
Arlington, VA4 days ago $115k - $150k
...Responsibilities & Qualifications We are seeking a Help Desk Manager to join our team! REQUIRED QUALIFICATIONS Experience Minimum of ten (10) years of experience in the NMCI NGEN technical arena. Proven experience in managing a help desk operation with a...Full timeContract workTemporary workFor contractorsWork at officeLocal areaMonday to FridayWeekend workAfternoon shiftTekSynap
Washington DC4 days ago- ...Location: Washington, DC-On-Site Only-Must Be a US Citizen-No Sponsorship ~5+ years IT help desk management in federal/government settings. ~ Expertise in ticketing, remote support (e.g., LogMeIn), user configs (email, credentials, encryption). ~ Experience with...Remote work
RWD Consulting, LLC
Washington DC11 hours ago $111.16k - $150.39k
...experience US Citizenship Required: Yes Job Description: GDIT has an amazing opportunity for a Unclassified Help Desk Manager to provide world-class IT support to our prestigious clientele at the highest levels of the federal government in the heart of our...Temporary workCasual workWork at officeImmediate startRemote workWorldwideFlexible hoursShift workGeneral Dynamics Information Technology
Washington DC2 days ago- ...Job Title: Release Manager Location: Springfield, VA Security Clearance: TS/SCI Required About Allen Integrated Solutions We are proud to be a Woman/Veteran-Owned Small Business, committed to developing our employees. Being an Allen Integrated...For contractorsWork at office
Allen Integrated Solutions LLC
Springfield, VA2 days ago - ...daily operations to resolve technical issues for users, ensuring high customer satisfaction by setting standards, training staff, managing tickets, and analyzing performance data to drive continuous improvement in service delivery. Bridge technical support with management...Work at office
Orbis Corporation
Washington DC4 days ago
