Average salary: $67,500 /yearly
More statsGet new jobs by email
- Description Position: Helpdesk Manager - Level I Location: Rosslyn, VA Clearance: Secret The Help Desk Manager Level I is an entry-level management professional responsible for overseeing the daily operations of a help desk team. This role focuses on ensuring...Suggested
ActioNet
Arlington, VA4 days ago - Position Helpdesk Manager - Level I Location Rosslyn, VA Clearance Secret Responsibilities Supervise the daily operations of the help desk team, ensuring timely resolution of support tickets. Monitor ticket queues and assign tasks to team members based on priority...Suggested
- Helpdesk / Access Manager (Levels: Mid → Senior) Mid Helpdesk / Access Manager Job description: Support M3 access management Verify security clearance access Support PKI trusted agent activities Validate need-to-know access Support intelligence dissemination processes Senior...Suggested
- A technology solutions company is seeking a Helpdesk Manager - Level I to oversee daily operations of the help desk team in Arlington, VA. This role requires a Bachelor's degree in IT or a related field and at least 2 years of IT support experience. The manager will ensure...Suggested
- ...secure, reliable, and scalable solutions that advance performance in high-stakes environments. Responsibilities: The Helpdesk Manager will provide day-to-day support to our users directly and indirectly through two direct reports. This position will be...SuggestedWork at officeRemote work
Evolver
Reston, VA26 days ago - ...own IT operations, cybersecurity posture, and enterprise risk management, while partnering closely with Finance, People, and Legal to ensure... ...internal IT support and MSP/vendor relationships (e.g. helpdesk, cybersecurity providers, infrastructure vendors) Own vendor...SuggestedContract workFlexible hours
- ...Program Manager DOL OFLC-Case Processing & Operational Support Title: Program Manager DOL OFLC-Case Processing & Operational Support... ...application review, case processing, case archiving, records management, helpdesk, and related support services. These services must be performed...SuggestedContract workFor contractorsFor subcontractorWork at officeLocal areaRemote workMonday to FridayShift work
Interactive Government Holdings Inc
Washington DC3 days ago - ...Analysts supporting Tier 1 inquiries from DoD travelers in a 24/7 environment. The role ensures adherence to established procedures, manages workflow standards, and applies independent judgment to maintain service quality and operational continuity. Responsibilities...SuggestedContract workWork at officeLocal areaShift workRotating shiftAfternoon shift
- ...user satisfaction is high. Key qualifications include a Bachelor's degree, extensive experience in helpdesk support, and strong leadership skills. The role entails managing service desk personnel and ensuring compliance with IT service standards in a secure environment....Suggested
- ...support to end users. This role supervises Service Desk staff, manages workload and training, and ensures incident and service request... ...information systems, information technology, or business. 9+ years helpdesk/desktop support. 3+ years managing technical staff. 2+ years...SuggestedRemote work
- ...technology operations in our Washington office. Key responsibilities include resolving help desk requests, setting up devices, and managing user accounts. Candidates should have a bachelor’s degree or equivalent experience, with 0-3 years in IT support. A strong problem...SuggestedWork at office
$110k - $185k
...a highly capable Senior Director of Enterprise IT to lead and manage core IT operations and Salesforce-based digital services for our... ...network performance, device management, patch management, and helpdesk operations. Lead IT budgeting, procurement, and vendor contract...SuggestedFull timeContract workWork at officeRemote workShift work- Job Category: Information Management, Technology & Security Position: Service Desk Lead Location: Alexandria, VA Work Environment: Hybrid... ..., information technology. Minimum 9 years’ experience in helpdesk/desktop support roles to include incident management, problem...SuggestedContract workWork at officeRemote work
$48k - $91k
...Job Description: Relationship Manager As a Relationship Manager, you will be facilitating relationships with Fidelity’s most valuable clients. Through your honesty and integrity, we know you will inspire client dedication and engagement in order to develop long-lasting...SuggestedWork from homeFidelity Investments
Springfield, VA5 hours ago$77.6k - $176k
Naval IT Project Manager page is loaded## Naval IT Project Managerlocations: Washington, DCtime type: Full timeposted on: Posted Todaytime... ...Help Desk by calling (***) ***-**** or sending an email to helpdesk@bah.com. **This option is reserved only for individuals who are...SuggestedFull timeContract workPart timeWork at officeLocal areaRemote work- A technology services firm in Virginia seeks a Helpdesk / Access Manager to support M3 access management. Responsibilities include verifying security clearance, supporting PKI trusted agent activities, and conducting training for military users. Candidates must possess...
- ...Lead to oversee Tier I and Tier II operations. The role requires managing service desk staff, ensuring prompt support to users, and... ...must hold a Bachelor's degree and have significant experience in helpdesk support and management. This role demands an active Secret clearance...
$92.3k - $166.85k
...Description GxNext is looking for a Help Desk Manager who would be responsible for leading a team of technical support specialists, overseeing the day-to-day operations of a help desk, ensuring timely and effective resolution of user issues by managing workflows, monitoring...Local areaImmediate startLeidos
Chantilly, Loudoun County, VA2 days ago- ...Disabled Veteran-Owned small mission-focused business that provides professional solutions in the areas of intelligence, financial management, linguistics and administrative functions. CLOVEHITCH is seeking a Help Desk / Access Manager to manage user access to...Full timeContract workLocal areaShift work
Feditc LLC
Fort Belvoir, VA4 days ago - ...Help Desk Manager Washington DC Job Code: 3035 Job Description: Responsible for overseeing an IT support team, overseeing daily operations to resolve technical issues for users, ensuring high customer satisfaction by setting standards, training staff, managing...Work at office
Orbis Corporation
Washington DC3 days ago - ...Help Desk Manager This position is part of a proposal submission and is contingent upon contract award. Location: Arlington, VA (Hybrid) Clearance: DHS Suitability Description: Oversee help desk operations to ensure efficient and timely support. Manage...Contract work
Silo Smashers
Arlington, VA3 days ago $18k
...HRSM Help Desk Manager ProSidian is a Management and Operations Consulting Services Firm focusing on providing value to clients through tailored solutions based on industry leading practices. ProSidian services focus on the broad spectrum of Risk Management, Compliance...Contract workFor contractorsWork experience placementWork at officeImmediate startFlexible hoursProSidian Consulting
Washington DC5 hours ago- ...Upgrade Manager Sheehy Auto Stores has been named a 2024 and 2025 Top Workplace in Washington, DC, Baltimore, and Richmond! Sheehy Auto Stores is proud to be one of the Top 30 Private Dealer Groups in the country, representing some of the industry's leading brands...Local area
Duke Chevrolet GMC
Springfield, VA50 minutes agonew $147.29k - $199.28k
...Family: IT Infrastructure and Operations Skills: Documentation Controls,Enterprise Information Integration,IT Configuration Management,Version Control Experience: 10 + years of related experience US Citizenship Required: Yes Job Description:...Temporary workImmediate startWorldwideFlexible hoursGeneral Dynamics Information Technology
Springfield, VA3 days ago$115k - $120k
...Title: Help Desk Manager Location: 4 days a week onsite in Reston Job Type: Full-Time | Exempt Salary: $115,000 - $120,000 / Year Benefits: This position is eligible for medical, dental, vision, and 401(k). Position is not...Full timeLocal areaRemote workAddison Group
Reston, VA2 days ago$111.16k - $150.39k
...Required: None Job Family: Technical Support Services Job Qualifications: Skills: Customer Service, Help Desk Management, Service Desk Management Certifications: None Experience: 5 + years of related experience US Citizenship...Contract workTemporary workImmediate startRemote workWorldwideFlexible hoursGeneral Dynamics Information Technology
Quantico, VA5 hours ago- ...SAFe Release Manager - Mid-Senior #1939 Compass is looking for a motivated individual to provide technical/engineering services to the Intelligence Community.Our goal is to hire talented and passionate team members who desire to grow their skill sets, as well as the...
Compass
Springfield, VA3 days ago - ...Responsibilities & Qualifications We are seeking a Help Desk Manager to join our team at DON Office of Administration National Capital Region(NCR)to manage DON OA Customer Service Branch providing help desk, desktop, and VIP IT support for over 4,000 users and ~45...Full timeContract workTemporary workWork at officeLocal areaImmediate startMonday to Friday
TekSynap
Arlington, VA2 days ago $115k
...Help Desk Manager - Custom Support Manager Washington, DC Pay From: $115,000 per year MUST: Eligible or active DoD Secret clearance Experienced Help Desk Manager/ Tier II Team 8+ years of professional experience in the IT support field 6+ years...Quadrant
Washington DC6 days ago- ...Job Title: Help Desk Manager Location: 441 4th St, NW , Washington DC 20002 Duration: 12+ months Job Description: # Provides support and expertise on Windows OS and Mac OS devices, including imaging, troubleshooting software and hardware...
InstantServe LLC
Washington DC2 days ago
