Average salary: $80,387 /yearly
More stats ...handful of elite companies to receive the highest form of third-party validation.
Summary:
~ ValidaTek is searching for a Tier 2 Helpdesk Lead CAB Manager for Tech Control to oversee the operations of the help desk operations that supports a large DoD IT...
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...Job Description
Job Description As the Helpdesk Support (Senior) (NCR) , you will act as a model of customer service excellence to all organizational staff members. You will participate in a team of highly qualified professionals and interact daily with the customer...
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...Job Description
Job Description GCyber is actively seeking an experienced Tier 2 Helpdesk Lead CAB Manager for Tech Control to oversee and enhance our help desk operations within a dynamic DoD IT environment. This role involves managing day-to-day support functions...
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...written communication with the highest levels of management.
Must have knowledge in operating and maintaining Tier 2 Tech Control Helpdesk functions and DISAC 310-175-9.
Must have expert knowledge in translating high level functional and technical requirements based...
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Full time
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Afternoon shift
Monday to Friday
...Applicants requiring a reasonable accommodation for any part of the application and hiring process should contact the recruitment helpdesk at (***) ***-**** or ****@*****.*** . Determinations on requests for reasonable accommodation will be made on a case-by...
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Full time
Part time
...software defined networks with tuning to ensure stable performance of supported environments on-prem and in AWS
Supporting Tier 2 helpdesk requests related to network issues, as needed
Able to travel approximately 10%
Minimum Required Qualifications:
~ Bachelor'...
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...with OpenOffice, Acrobat Pro, YouTrack, RoboHelp, and/or Captivate.
Foundational knowledge of system administration duties and Helpdesk support.
Required Education, Certifications / Licenses, Related Experience
Bachelor's degree or 5 years of related experience...
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Part time
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Flexible hours
...troubleshooting and triaging assistance for basic to intermediate technical challenges and user issues
- Monitor and respond to users on IT helpdesk channels and phone lines
- Assist in the management of user accounts and resetting credentials
- Performing implementation of...
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Work experience placement
Local area
Immediate start
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Work alone
Flexible hours
...Applicants requiring a reasonable accommodation for any part of the application and hiring process should contact the recruitment helpdesk at (***) ***-**** or ****@*****.***. Determinations on requests for reasonable accommodation will be made on a case-by...
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...experience is preferred; Flank Speed experience is a big plus
Mobile device experience
Asset Management experience
Tier 1 helpdesk experience
TIAG is an equal opportunity and affirmative action employer that does not discriminate on the basis of race,...
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Full time
Contract work
Interim role
Local area
Immediate start
...administrative skills as time allows.
This temporary, full- or part-time role is located in a Kerecis office and reports to the IT Helpdesk Supervisor.
Essential Functions
Help monitor the IT support inbox – Learn how the company is structured and the objectives...
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Part time
Internship
...expertise, leadership, and clear communication skills to effectively supervise tech control employees and maintain Tier 2 Tech Control Helpdesk functions. The ideal candidate will possess a strong background in Information Management Operations and IT Service Management (...
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Immediate start
Work from home
...statistical analyses and techniques.
Demonstrated advanced experience with statistical software.
Demonstrated experience using helpdesk/ticket systems/software (Jira, ServiceNow, etc.).
Ability to identify complex problems and reviewing related information to...
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...consultants unite people to work collaboratively to achieve project goals and make your vision a reality.
What are we looking for?
The Helpdesk Technician will provide day-to-day user support and technical assistance for data systems, IT systems, software applications, and...
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Local area
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...troubleshooting and triaging assistance for basic to intermediate technical challenges and user issues
- Monitor and respond to users on IT helpdesk channels and phone lines
- Assist in the management of user accounts and resetting credentials
- Performing implementation of...
Suggested
Holiday work
Contract work
Local area
Immediate start
Remote job
...Demonstrated experience in leading survey and data analysis/analytics teams (up to 10-person teams)
~ Demonstrated experience using helpdesk/ticket systems/software (Jira, ServiceNow, etc.)
~ Demonstrated experience in estimating project/resource level of effort and...
Full time
Contract work
Temporary work
...Experience with oversight of service-level FM data analytics, metrics, quality assurance policy, continual evaluations program, and helpdesk support.
Experience supporting congressionally mandated Payment Information Integrity Act (PIIA) program requirements,...
Full time
...Customer Service Desk, determine nature of the calls, and direct the caller appropriately.
Check all customers in, utilizing the HCM Helpdesk Database.
Direct customers to the appropriate staff member required to resolve the
customer’s personnel or finance service...
...Helpdesk Coordinator
Main Points
Will be providing tier I support
Must have associates degree or higher level of education
Must have 1+ years experience
Must have knowledge of troubleshooting Microsoft Office Suite
Pay: 20-22/hr.=converting at 45k+...
Remote job
Responsibilities:
Key Responsibilities:
Direct supervision of the Helpdesk Support Team, including scheduling, training, and performance evaluation.
Provide expert-level technical support alongside the team, diving into complex issues and delivering solutions....
Remote job
Monday to Friday
...development and oversight of service-level FM data analytics, metrics, quality assurance policy, continual evaluations program, and helpdesk support.
Must be a Certified Defense Financial Manager (CDFM)
Desired additional qualifications:
Master's degree in...
Full time
...Responsible for reviewing, analyzing and triaging trouble tickets for quick resolution of identified technical issues.
Work closely with helpdesk and software development team members to resolve user and system issues in a large application used by thousands of people....
Permanent employment
...Workforce support
Time and Expense: Costpoint reconciliations
Employee records maintenance
Nakupuna internal customer service, helpdesk response and communication.
Assist with evaluating and identifying labor and leave internal control weaknesses, and establish...
Full time
Contract work
Job Title HELPDESK CUSTOMER SERVICE Client Company/Dept. Name U.S. National Park Service- (Dept of Interior) ddress 1849 C Street NW City Name Washington State Name DC-District Of Columbi Zip Code 20005 If others (Address) Duration of the project 12 months Sep 29, 2023...
For contractors
Second job
Remote job
Relocation
Monday to Friday
...report on essential maintenance functions, adhering to industry best practices and ITSM standards.
Manage Tier 2 Tech Control Helpdesk functions, ensuring prompt and effective resolution of incidents and service requests.
Communicate effectively with all levels...
...Marathon is seeking a Helpdesk Specialist Senior to support the MDOT State Highway Administration (SHA).
Candidate will monitor and coordinate all data system operations, including security procedures, and liaison with end users. Ensure that necessary system backups...
...facility and its operations comply with DISAC 310-175-9 and other relevant regulations and standards.
Manage Tier 2 Tech Control Helpdesk functions, offering robust support for incident handling, service requests, and problem resolution activities.
Coordinate and...
...communication experience with the highest levels of management.
Must have knowledge in operating and maintaining Tier 2 Tech Control Helpdesk functions and DISAC-310-175-9.
Can provide technical directions and supervision, in coordinating, restoring, and reporting...
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Day shift
Afternoon shift
Monday to Friday
Patriot, LLC is looking for a Helpdesk Technician NOC Tier 2 to support our client's mission.
RESPONSIBILITIES
•Receive and resolve Level 1 requests via phone, e-mail and Service Now ticket system; escalate alerts to appropriate personnel, reboot servers and utilizing...
Holiday work
Full time
Contract work
Temporary work
For contractors
Remote job
Night shift
...of websites within the customer domain, deployed on a variety of proprietary systems, platforms and software proprietary. The Web Helpdesk and Customer Support (Level 1) professional must have hands-on website technology skills needed to support the customer and its customers...
Remote job
Full time
Shift work