Average salary: $60,000 /yearly
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- ...issues, and escalating unresolved problems as needed. Key Responsibilities: Serve as the first point of contact for incoming calls, helpdesk tickets, and remote support requests Provide phone and remote support to resolve Level 1/1.5 technical issues, including password...SuggestedWork at officeRemote work
HTC Global Services
New York, NY1 day ago - ...Help Desk Medtown NYC Long Term Contract Job Description Work supporting our clients both as front-line helpdesk support, onsite client support and on implementation projects support local desktop applications in a Windows based environment. Must know Citrix / ServiceNow...SuggestedLong term contractLocal area
Syntricate Technologies
New York, NY8 hours ago $17 - $22 per hour
IT Support Specialist Pay Range: $17hr - $22hr Requirement/Must Have: Minimum of 2 years of experience in IT support, preferably in a utility or field service environment. Proficiency in troubleshooting Windows and iOS operating systems. Experience supporting...SuggestedCynet Systems
Albany, NY8 hours ago- ...deployments Trains users on IT Systems and policies and creates KB articles as needed Responds to, escalates/reassigns, and closes helpdesk tickets Works on routine assignments per written procedures, where the ability to recognize deviations from accepted practice is...SuggestedFor contractorsRemote workWeekend work
- ...Assist with application software management and troubleshooting -Perform server and workstation maintenance -Provide IT support / helpdesk services to internal users -Support local area network (LAN) management -Assist with network traffic monitoring and basic...SuggestedLocal area
Cesna Recruitment
New York, NY3 days ago - ...Key Responsibilities: • Troubleshoot, repair, install, and maintain software applications & infrastructure. • Escalation from helpdesk for application support including inhouse, 3rd party applications and market data applications. • Provide support for operating...SuggestedHourly payContract workLocal areaWork from homeWeekend work
Merge IT LLC
New York, NY4 days ago - ...seeking a Junior System Administrator to support a fully remote workforce across the United States. This role involves providing Tier 3 helpdesk support for hardware and software issues, managing desktop computing environments, and collaborating with senior staff. Ideal...SuggestedRemote work
Incognito Software Systems
New York, NY3 days ago - ...information technology projects involving all Revman locations. Responsibilities: Responsible for support and resolution of all helpdesk requests in a timely and professional manner via phone, email, remote and/or in-person Responsible for installation,...SuggestedWork at officeRemote work
Revman International
New York, NY2 days ago - A leading application services provider is seeking an IT Application Helpdesk Specialist for their Americas team. This role involves providing first-level support for end-user application issues, primarily focusing on SAP and Microsoft Dynamics 365. Key responsibilities...Suggested
- A high-growth legal services firm is seeking a Helpdesk, Network & Office Services Support Specialist in New York. The ideal candidate will provide IT support for in-office and remote colleagues, manage user accounts, and assist with office services. Required skills include...SuggestedWork at officeRemote work
- ...centric approach. Day-to-day duties: Act as first line of defense with staff/users. Workflow management and support. User helpdesk specific to NEIS database (e.g., inability to log in, page errors, security analysis). Support customizations/enhancements and...SuggestedContract workFor contractorsWork experience placementWork at office
ShiftCode Analytics
Albany, NY1 day ago - ...balance of the time at the company headquarters in downtown Manhattan. The Desktop Support Analyst is responsible for providing on-site helpdesk and desktop support to employees. Responsibilities include management and support of all user assigned equipment, including...Suggested2 days per week1 day per week
Perennial Resources International
New York, NY9 hours ago - ...with application software management and troubleshooting -Perform server and workstation maintenance -Provide IT support / helpdesk services to internal users -Support local area network (LAN) management -Assist with network traffic monitoring and...SuggestedLocal area
CESNA GROUP INC
New York, NY2 days ago $27 per hour
...helping people stay productive, connected, and supported through reliable technology. Essential Job Functions Resolving helpdesk issues and providing IT maintenance/support for a studio. Close relationship with studio/regional Operations Director and...SuggestedHourly payPart timeFor contractorsLocal areaPerkins & Will
New York, NY8 hours ago$40k - $60k
...The normal work environment is typical of a business office, automotive dealership and automotive repair facility. The IT Helpdesk Technician is routinely required to sit, stand, walk, touch, see, and hear. The IT Helpdesk Technician must occasionally lift...SuggestedWork at officeImmediate startFlexible hoursRightWay Auto Sales
Rochester, NY5 days ago- ...As the Desktop Support Technician in JFK Airport, you will be responsible for dealing with technical issues escalated from the helpdesk function and working with end user to troubleshoot hardware, software, and connectivity problems along with supporting the business...Full timePart timeWork at officeShift work
Avening Management and Technical Services LLC
New York, NY4 days ago $62.4k - $69k
Overview The Client Support Analyst provides essential technical support for end-users across the organization, ensuring optimal satisfaction with their computing environment. This role involves troubleshooting a wide range of hardware and software issues, documenting...Work experience placementWork at officeRemote workLORETTO MANAGEMENT CORPORATION Defunct
Syracuse, NY5 days ago$66.56k - $85.28k
...through desktop mirroring and other remote access applications. Identify, investigate, resolve, and follow-up problems brought to the helpdesk by users of cloud infrastructure. Maintain current knowledge of relevant technology as assigned. May coach and provide guidance...Temporary workWork experience placementWork at officeLocal areaRemote work$100k - $120k
...Skills ~ Bachelor's Degree from an accredited University, preferably in Computer Science or other related fields ~10+ years helpdesk experience ~ Strong technical troubleshooting skills. ~ Familiarity with ITSM tools and ITIL practices. ~ Ability to analyze...Work at officeLocal areaFlexible hoursWedbush Securities
New York, NY5 days ago$16.14 - $25 per hour
...support the Space Force Range Contract in Town of Florida, NY. The role involves assisting users with technical issues, managing helpdesk tickets, creating user accounts, and providing solutions. Candidates should have effective communication skills, an Associate’s degree...Hourly payContract work- ...focus of the position: Support of Windows 10 operating system within Active Directory environment. Endpoint hardware and helpdesk support. Patch management systems. Endpoint imaging systems Microsoft Office Desktop Suite Microsoft Office 365 and Sharepoint...Full timePart timeSummer workCasual workInternship
ETech 7
New York, NY3 days ago - ...Keep customers informed and confident through regular updates and effective communication. - Effectively use ServiceNow or Similar Helpdesk. - Service Management - Collaborate with developers, integration engineers, third-party vendors, and stakeholders. - Triage...
Artech
New York, NY3 days ago $60k - $80k
...inventory and documentation of our IT environment and participate in cross training of IT systems and procedures Support Perform helpdesk functions for on-site and remote Conax staff quickly and resolving issues from reoccurring Participate in ticket duty and on...Remote workConax Technologies
Buffalo, NY3 days ago$65k - $80k
...required to travel and/or meet up in-person from time to time. About You You have hands-on experience resolving Tier 1 and Tier 2 helpdesk tickets and are comfortable working in a ticketing system (Jira, Zendesk, Freshservice, or similar) to track and close requests...Full timeWork at officeLocal areaRemote workFlexible hoursTixTrack
New York, NY3 days ago- ...representative Required Qualifications Education & Experience: ~5+ years of experience in IT support, desktop support, or helpdesk roles ~ Experience supporting end users in a corporate or manufacturing environment ~ Track record of independent...Full timeLocal areaImmediate startWeekday work
Universal Business Solutions
Macedon, NY2 days ago - ...installation of service packs and security updates Provide onsite support and installations to clients when necessary Provide helpdesk support including analyzing and resolving end-user issues Skills & Experience Knowledge of Microsoft operating systems...Full timeRemote work
Lincoln IT
New York, NY3 days ago - ...Job Description: Level 1 Helpdesk Technician - Network Operations Center (NOC) The Level 1 Helpdesk Technician is an entry-level role responsible for providing first-line support for clients' IT infrastructure within the Network Operations Center (NOC). The technician...Remote workShift workNight shift
ATD Technology LLC
Central Islip, NY4 days ago - ...Elevates complex and/or high priority problems to the appropriate support groups for resolution. • Verifies that suggested solutions effectively resolve the users' problems through verbal or email follow up. • Works on HelpDesk related projects as assigned by supervisor....Full time
Acme Co.
New York, NY3 days ago $22 - $24 per hour
Position Summary: Pay ranges from $22/hr to $24/hr based on experience and education. Responsible for providing technical assistance and support related to computer systems, hardware, or software. This position requires the foundation to function in a fully remote...Hourly payLive inWork at officeImmediate startRemote workHome officeSpringbrook
Oneonta, NY2 days ago- Hope Enterprise Corporation is hiring an IT Helpdesk Technician II to provide first- and second-level technical support. This role involves troubleshooting hardware and software issues, supporting Windows and macOS environments, and assisting with onboarding new employees...
