Helpdesk jobs in Plano, TX

 ...Helpdesk Support Technician Overview The person in this role will perform all work related to IT helpdesk tickets. All tickets opened related to helpdesk activities will be closed by the person in this role. Duties include but are not limited to the following:... 

 ...Job Description Job Description BCforward is currently seeking a highly motivated Remote Helpdesk Level I for an opportunity in Texas! Position Title: Remote Help Desk Level I Location: (Remote)CT & ET time zone resources Shift Timings: Able to work any shift... 

Job Description Job Description Salary: Are you a technical wizard with a passion for solving complex IT challenges? We're seeking a Tier 2 Help Desk Rock Star to join our dynamic team at BEAR. As a key member of our MSP, you'll play a critical role in delivering...

 ...Bachelor’s degree preferred in Information Technology, Computer Science, or Similar Field ~3+ years of experience in IT Support (Helpdesk or Desktop Support) ~ Experience in Global AD migration, Federation middle level ~ Proficiency with SCCM on Image deployment,... 

 ...Self-starter with the ability to work independently. Local travel, as needed. Preferred Experience : ~4+ years of healthcare experience ~ EMR Implementations experience, preferably Athena ~4+ years of Helpdesk Support experience ~ Knowledge of Zoho... 

 ...Responsibilities * Resolves questions received via various channel support streams including but not limited to phone, email and helpdesk tickets; logs all calls and chats requiring further research, follow-up, and/or action * Provides superior customer service to... 

 ...Applicants requiring a reasonable accommodation for any part of the application and hiring process should contact the recruitment helpdesk at (***) ***-**** or ****@*****.*** . Determinations on requests for reasonable accommodation will be made on a case-by... 

 ...Communication – Ability to provide clear, concise information in writing, via phone or in-person Basic/Required: • 3+ years of helpdesk experience troubleshooting • Fundamental technical knowledge of Windows desktop & laptop hardware in a business environment •... 

 ...Software Development or SQL Server Microsoft Modern Workplace solutions will be a key focus of this role. Experience working in a helpdesk or support role is desired. An understanding of Engineering Methodology including CI/CO pipelines and Infrastructure as code (... 

 ...Data Admin If you encounter any suspicious mail, advertisements, or persons who offer jobs at Wipro, please email us at helpdesk.****@*****.*** . Do not email your resume to this ID as it is not monitored for resumes and career applications. Any... 

 ...Project Team and Manager for planning/implementing of new or upgrades to IT infrastructure (hardware or software) ~Lead desktop and helpdesk support efforts, making sure all desktop applications, workstations, and related equipment problems are resolved in a timely... 

 ...Apache Spark If you encounter any suspicious mail, advertisements, or persons who offer jobs at Wipro, please email us at helpdesk.****@*****.*** . Do not email your resume to this ID as it is not monitored for resumes and career applications. Any complaints... 

 ...Exadata If you encounter any suspicious mail, advertisements, or persons who offer jobs at Wipro, please email us at helpdesk.****@*****.*** . Do not email your resume to this ID as it is not monitored for resumes and career applications. Any... 

 .... OpenShift If you encounter any suspicious mail, advertisements, or persons who offer jobs at Wipro, please email us at helpdesk.****@*****.*** . Do not email your resume to this ID as it is not monitored for resumes and career applications. Any complaints... 

 ...of client Assist with measuring and reporting key performance indicators against service level agreements Provide facilities helpdesk services on behalf of the client(s) and monitor internal/external workflow for all facilities cases to ensure consistent quality... 

 ...CPQ Cloud If you encounter any suspicious mail, advertisements, or persons who offer jobs at Wipro, please email us at helpdesk.****@*****.*** . Do not email your resume to this ID as it is not monitored for resumes and career applications. Any... 

 ...solutions (MFA, Security Token Services, SAML, ADFS, etc) Strong hands-on knowledge of technology environments, including telecommunications, networks, security, programming, server administration, and Helpdesk operations CLEARANCE: ~ US Citizenship required... 

 ...Ability to work in a team and communicate effectively Writes/Reviews SOPs Skillset / Experience: ~3+ years of helpdesk experience troubleshooting ~ Technical knowledge of Windows desktop & laptop hardware in a business environment ~ Working... 

 ...DevSecOps Consulting If you encounter any suspicious mail, advertisements, or persons who offer jobs at Wipro, please email us at helpdesk.****@*****.*** . Do not email your resume to this ID as it is not monitored for resumes and career applications. Any... 

 ..., and problems as necessary per established escalation policies Qualifications: ~1-2 years of experience with Service Desk / Helpdesk ~ Maturing level of analytical ability to find solutions to increasingly difficult technical or administrative problems ~ Strong...