Average salary: $95,000 /yearly
More statsAbout the job IT Helpdesk Remote Support; Support Specialist I
Essential Functions and Responsibilities
1. Maintain call and support metrics at required level for assigned area.
2. Escalate tasks due to need for higher level of technical ability or customer...
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Remote job
Work experience placement
...through online chat system
Provide walk up support
Preferred background/prior work experience? 1-2 years experience.
IS Helpdesk support on rotating basis with some after-hours coverage - Answer help desk phone calls - Route help desk tickets to appropriate technicians...
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Work experience placement
Local area
...Job Description
Job Description Salary: $26.50-$29 Hourly DOE
IT Helpdesk Technician
Why Bird Rock Systems
At Bird Rock Systems, we take pride in being named one of the Inc. 5000 Fastest Growing Private Companies. Our dynamic journey to success is fueled...
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Hourly pay
Permanent employment
Full time
Temporary work
Immediate start
Remote job
~3 to 5 yrs in a corporate environment & working with the technology/tools itself
~ Strong Windows XP/7/8/10 experience
~ Active Directory (must know how to set up user accounts and security groups)
~ O365 experience
~ Experience working with a ticketing system (...
Suggested
...workflows
+ Monitor and troubleshoot solutions to ensure they are functioning properly
+ Serve as a point of contact for resolving helpdesk escalated issues
+ Manage and maintain Microsoft Partner program
+ Stay up-to-date with technologies used in the organization...
Suggested
Summer work
Remote job
Flexible hours
...remote installations of new software and upgrades
Provide remote installation of service Packs and security updates
Provide helpdesk support including analyzing and resolving end-user issues
Skills & Experience
Knowledge of Microsoft operating systems and desktop...
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Full time
...computer systems and software applications. As a liaison between IT and end-users, the IT Support Specialist excels in managing the IT Helpdesk ticket system and communicating detailed information clearly and professionally to end-users. This position also consults with...
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Hourly pay
Saturday
...Qualifications:
Minimum two years of overall telephone operating experience.
Specific experience includes one year on a helpdesk, demonstrating knowledge of organizational structures.
One or more years of hands-on experience in supervising, organizing, and...
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...Works closely with IT Manager to coordinate issue resolutions and assistance with special projects.
Responsibilities:
Provides Helpdesk phone/email coverage, logs and tracks support calls, and resolves open tickets.
Diagnoses, researches, and resolves routine...
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Hourly pay
Work experience placement
Flexible hours
...several offices. The selected candidate responsibilities will include the daily IT support of our San Diego office and providing IT helpdesk support to end-users across the region/firm.
Provide support on our corporate IT Helpdesk
Install new printers/copiers/...
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Local area
...Applicants requiring a reasonable accommodation for any part of the application and hiring process should contact the recruitment helpdesk at (***) ***-**** or ****@*****.***. Determinations on requests for reasonable accommodation will be made on a case-by...
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Full time
Part time
...Android), Microsoft Office, basic network connectivity, etc.
Diagnose and resolve technical hardware and software issues via the helpdesk system.
Respond to, and drive resolution of incidents and service requests using available information resources.
Work with...
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Full time
Immediate start
Remote job
...reports directly to the Support Manager.
What Should Be on Your Resume
Minimum 4 years of experience in a technical support/helpdesk, Audiovisual field support role, and high profile customer service environment.
Experience working on commercial (not residential...
Suggested
Remote job
.../ trouble tickets via Information Technology Service Management (ITSM) Remedy.
+ Assist with developing, creating and modifying helpdesk knowledge base documentation and procedures.
+ Installing, configuring and troubleshooting the TMIP software system workstations...
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Full time
Contract work
Work experience placement
Local area
...pharmaceutical industry experience.
Use excellent customer service skills to provide Tier I/II IT support, a mix of deskside and helpdesk/remote support using our in-house systems.
Support MS OSs and related software, including Office365, Exchange, Azure, as well...
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Local area
Immediate start
Remote job
...with use of electronic documentation systems preferred.
Experience working in a HIPAA environment highly preferred.
Previous IT helpdesk experience preferred.
Previous experience troubleshooting hardware, software and network connectivity issues a plus.
Familiar with...
Remote job
Hourly pay
Holiday work
Work visa
Flexible hours
Shift work
...information on what each Application Status means, visit: you are unable to apply online:
* Applicants external to CDC - Contact the CDC Helpdesk by phone (***) ***-**** or email ****@*****.***.
* Applicants internal to CDC - Contact the OHR Service Desk.
Applicants are...
Permanent employment
Full time
Temporary work
Part time
Internship
Local area
Remote job
Relocation
Flexible hours
...preferred.
* Previous experience troubleshooting hardware, software and network connectivity issues preferred.
* Previous IT helpdesk experience preferred.
* Familiar with the following subjects: driver installation process, USB device communication, computer and...
Remote job
Holiday work
Casual work
Weekend work
...deployment.
Tools Management:
Manage and maintain IT tools and applications, such as monitoring solutions, asset management, and helpdesk software.
Ensure tools are available and operational to support IT and business functions.
Evaluate and recommend new tools...
Full time
Work experience placement
Remote job
...scans on lab assets.
Essential Duties:
The contractor shall provide System Administration support, as required, which includes Helpdesk support and may include the following:
Utilizing existing Incident Management tools to provide Helpdesk support for all users...
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For contractors
Local area
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...ability to learn and absorb technology quickly.
~ Great written and verbal communication skill.
~ Prior experience working in a helpdesk environment over phone, using technical skills to resolve end user issues on a first call resolution basis.
~ The ability to...
2 days per week
...required documents. 7) If you experience technical difficulties during the online application process, please contact the USAJOBS helpdesk.
Agency contact information
Mary Wagner
Phone
(***) ***-****
Email
****@*****.***
Address...
Holiday work
Permanent employment
Full time
Temporary work
Part time
Work experience placement
Remote job
Trial period
Outdoor
Flexible hours
Night shift
...what each Application Status means, visit:
If you are unable to apply online:
* Applicants external to CDC - Contact the CDC Helpdesk by phone (***) ***-**** or email ****@*****.***.
* Applicants internal to CDC - Contact the OHR Service Desk.
Applicants are strongly...
Permanent employment
Full time
Temporary work
Part time
Local area
Remote job
Relocation
Flexible hours
...MINIMUM REQUIRED SKILLS/EXPERIENCE:
· Previous experience in telephone operating experience, of which one year involved working on a helpdesk work which required a knowledge of organization
· Proficient in using office software (e.g., Microsoft Office, Excel).
·...
...Analysts will handle assigned project work, research, moves, and replacement equipment requests. This position works closely with the Helpdesk and other Information Technology groups to ensure timely and reliable service.
Responsibilities:
Install,...
Full time
Contract work
Local area
Remote job
Relocation
Monday to Friday
...Associates degree in IT or Computer Science (or equivalent working experience) is preferred
~2+ years of previous experience in an IT helpdesk or technical support role is required
~ Must have strong troubleshooting skills in Windows 10 environments in a corporate...
Contract work
Temporary work
Work experience placement
Immediate start
...operations and implement appropriate processes for data protection, disaster recovery, and failover procedures.
Lead desktop and helpdesk support efforts, making sure all desktop applications, workstations, and related equipment problems are resolved in a timely...
For contractors
...technical acumen and a dedication to customer experience, the Senior Dedicated Support Engineer may work as part of the Field Services or Helpdesk Services team to support managed services clients in a 24/7/365 environment. They work onsite or remotely, as assigned, and...
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Holiday work
Contract work
Work experience placement
Local area
Remote job
Work from home
Home office
Flexible hours
Shift work
Monday to Friday
...Update asset and inventory list.
Run diagnostic programs to determine solutions.
Reviews, prioritizes, and responds to Helpdesk tickets.
Manages multiple projects simultaneously while maintaining high customer service standards.
Assist in developing...
Hourly pay
Holiday work
Temporary work
Local area
Work from home
...audio/visual equipment.
Responsibilities include:
Provide “Top Shelf” customer service to all internal clients.
Hands-on Helpdesk and Desktop support.
Providing technical expertise and assistance for future IT projects.
Assist Director and IT Manager with...
Part time
Local area
Remote job